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2-Minute Tips

2-Minute Tips

Discover our weekly video series answering Qualtrics FAQs, providing product tips, & more.

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68 Topics

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AlonsoCAdministrator

published in 2-Minute Tips

🕑 Share product ideas with Qualtrics | 2-Minute Tips | August 27th 2024

47522

7 days ago

AlonsoCAdministrator

published in 2-Minute Tips

Introducing Customer Success Hub (Updated Dec. 19, 2024)Tutorial

Today we will learn how to navigate the Customer Success Hub, including our new Account Services feature. Explore our self-service resources to learn how to find answers to questions ranging from technical issues to invoice requests. You can use the Customer Success Hub to:Get technical help from our support teams Keep up with and respond to your open support tickets Contact your admin or account team Ask questions related to billing and invoicing And more!Click here to start exploring your Customer Success Hub.

170

1 day ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Meet Account Services | 2-Minute Tips | December 17th 2024

The Account Services team was created to efficiently answer your questions ranging from feature access, vendor forms, invoice issues and payment. Have questions? Ask them below! What you need to know from this video: How do I access Account Services? You can access this team via the Customer Success Hub by clicking the "Get Account Services Support" tile on the home page.What issues do Account Services handle? Account Services will focus on non-technical inquiries including invoicing issues, vendor forms, product or feature access, and payment questions. Here’s a comprehensive list:Invoice Edits Add PO number, change bill to, add PO Invoice Corrections Did not renew, no PO, Change Contact Information Request Invoice Copy Request Payment Terms Change Vendor Forms + Billing Documents ACH, SOA, W-9, banking Invoice Delivery Instructions Tax Withholding Cash App Tax Certificates, Working with tax team to remove tax on invoices Upload Invoice to Portal Portal Uploads Invoice Voids

1233

3 days ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 How to provide feedback on our award-winning support site | 2-Minute Tips | December 03rd 2024Tutorial

Our support site helps 12,500 customers every day! Learn how you can make it even better to work for you. Question for the XM Community: What’s your favorite section/page on the Qualtrics support site? What is 2-Minute Tips? Every week we will focus on a Qualtrics product, experience management best practice, or essential how-to. We’ll walk you through the topic in a quick and fun way!

190

18 days ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Data Saturation| 2-Minute Tips | November 26th 2024Tutorial

Learn why reaching data saturation is a crucial milestone in qualitative research. Question for the XM Community: How do you approach the concept of data saturation in your profession? What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly.

400

25 days ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Zero-party data| 2-Minute Tips | November 19th 2024Tutorial

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | November 19th, 2024Topic: Learn all about zero-party data Question for the XM Community: Have you started collecting zero-party data? How has it complemented your other data collection methods?

290

1 month ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Psychographic Segmentation| 2-Minute Tips | November 12th 2024Tutorial

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | November 12th, 2024Topic: Learn how psychographic segmentation can help you better understand your audience. Question for the XM Community: How has understanding the values, attitudes, and lifestyles of your consumers through psychographic segmentation helped you to connect more deeply with your audience?

250

1 month ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Transfer Survey Ownership | 2-Minute Tips | November 05th 2024Tutorial

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | November 05th, 2024 Topic: Let’s go over how to transfer single/multiple surveys to a new owner Question for the Community: What other steps do you recommend for a seamless transition when an employee moves on?

240

1 month ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Consumer trends to look out for in 2025 | 2-Minute Tips | October 29th 2024News

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | October 29th, 2024 Topic: Let’s review the Qualtrics 2025 Consumer Trends Report Question for the Community: Which trend identified in the report is your organization currently addressing?

250

1 month ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 What is CX and Why it Matters| 2-Minute Tips | October 1st 2024

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | October 01st, 2024Topic: Learn why CX matters and tips to improve it Question for the XM Community: In your opinion, what are the key elements that contribute to a seamless customer experience??

820

2 months ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Add Background Color to Questions | 2-Minute Tips | September 24th 2024Tutorial

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | September 24th, 2024Topic: Learn how to use custom code to add background color to your form questions! Thank you to @moferro for posing this valuable question and to @chackbusch for providing the custom code solution! Question for the XM Community: What creative ways have you seen or imagined using custom code to make surveys more engaging for participants?

701

2 months ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Survey Preview| 2-Minute Tips | September 10th 2024Tutorial

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | September 10th, 2024 Topic: Learn how to preview your survey before publishing it! Question for the XM Community: How has survey preview features contributed to better decision-making within your organization?

200

3 months ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Set Survey Availability | 2-Minute Tips | September 03rd 2024Tutorial

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | September 03rd, 2024Topic: How do I set my survey to expire at a specific date and time? Question for the XM Community: How can we improve survey availability to accommodate different schedules and lifestyles?

270

3 months ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Deleting Responses | 2-Minute Tips | August 20th 2024Tutorial

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | August 20th, 2024Question: How do I delete survey responses? Question for the XM Community: Has anyone had to delete survey responses due to errors or data privacy concerns? How did you manage it?

550

4 months ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Question Numbers | 2-Minute Tips | August 13th 2024Tutorial

What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | August 06th 2024Question: How do you add question numbers to your survey questions? Question for the Community: What's the perfect length for a survey to get quality responses without overwhelming the participants?

310

4 months ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Survey Versions | 2-Minute Tips | August 06th 2024Tutorial

What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | August 06th 2024Question: How to create new survey versions as well as view and restore old versions? Question for the Community: Have you ever needed to restore a previous version of a survey? What was your experience like?

410

4 months ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Leading Questions | 2-Minute Tips | July 23rd 2024

462

4 months ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Basics of Survey Translation | 2-Minute Tips | July 02nd 2024

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | July 02nd 2024Question: How do I view my survey’s base language, add, and delete translations? View the additional ways you can translate your Qualtrics survey: https://www.qualtrics.com/support/sur...

701

4 months ago

JoseSFormer XM Community Team Member

published in 2-Minute Tips

🕑 Calendar Picker Question | 2-Minute Tips | May 30th 2023

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | May 30th 2023Question: How to implement Calendar Picker questions in a survey? We will learn how to add questions from the Qualtrics question library to a survey in today’s video. Want More? Support Page: Adding a Question from the Qualtrics LibraryCommunity Posts:

24807

4 months ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Publish Your Survey | 2-Minute Tips | July 30th 2024Tutorial

330

4 months ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Using the Back Button | 2-Minute Tips | June 18th 2024

2186

4 months ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Avoid Double-barreled Questions | 2-Minute Tips | July 16th 2024

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | July 16th 2024Question: What are double-barreled questions and how to avoid them? Learn more: https://www.qualtrics.com/experience-management/research/double-barreled-question/

540

5 months ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Adding Timing Questions | 2-Minute Tips | July 09th 2024

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | July 09th 2024Question: How do I add a timing question? Learn more: https://www.qualtrics.com/support/survey-platform/survey-module/editing-questions/question-types-guide/advanced/timing/

360

5 months ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 Accessible Survey Design | 2-Minute Tips | June 25th 2024

What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | June 25th 2024Question: How do I make my survey´s accessible? Support page on Survey Accessibility: https://www.qualtrics.com/support/sur...Image alt text best practices: https://help.siteimprove.com/support/...

530

5 months ago

AlonsoCAdministrator

published in 2-Minute Tips

🕑 How to enable Text Analysis in Embedded Data | 2-Minute Tips | June 11th 2024

770

6 months ago

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