Between the launch of our new Groups feature, and our Q&A featuring Karen Goldstein (Principal XM Scientist of PX) and Jill Larson (XM Platform Product Manager) it has been a busy quarter for the XM Community. In the last few months, over 900 questions were answered, 1,300+ new members joined, and some even won Nespresso machines, electric standing desks, and other prizes to help with work from home.
Worried you missed out? We’ve got you covered! Catch up on what’s happened in the community over the past quarter, and learn some helpful Tips & Tricks featuring our newest Superuser @Adamk12.
Get involved in programs, events, and updates making their way to your community
Community Groups
We launched Groups (K-12, Higher Education, Government, Brand Administrators, Jobs & Careers) - a feature enabling you to connect with others of similar industries and interests in a shared space. Join your first Group today!
JOIN GROUP >
Badge of the Month
Climb the ranks and earn badges by participating in our Badge of the Month Program. Earn your badge now by joining in on this month’s discussion about spooky season!
EARN BADGE >
Search Functionality
Our newest Search functionality is live! On the hunt for an answer, tag, or a product idea? Begin your community discovery by reading this post on how to optimize your search.
READ MORE >
Read about members who are fostering incredible community discussions and solutions to help make your Qualtrics programs even better
Developer Corner
- @AhmedA astutely references one of his accepted coding solutions to help @DanielSpitz achieve his desired custom survey layout | Read More >
- @IsabelPosada_Voce went above and beyond to record a video solution helping @Eumetis dynamically show survey takers the average CSAT | Read More >
XM Best Practices & Discussions
- @MatthewM beautifully collaborates with @Flintstone81 to fine-tune piped text and math operations to calculate a sum from matrix table fields | Read More >
- @Mklubeck goes out of his way to share best practices for date calculations using math operations in the survey platform | Read More >
Discover, upvote, and workshop ideas making a splash in our award-winning Product Ideas category while tracking feature updatesRecently Delivered Ideas
- Update to Responsive Dialog Size: @DBrown’s genius idea was implemented! The Responsive Dialog automatically resizes according to the length of the first page of the survey | Read More >
- Update to Distribution Statuses: Thanks to @Inessa_Gelman's incredible idea - distribution statuses were modified to account for partial responses and subsequent deletions with the “Session Expired” status | Read More >
Featured Product Updates
- New Best Practice Support Pages: This new series of Support pages, including User Governance Tools, Removing Frequently Bounced Emails, and Text iQ Best Practices helps you implement Qualtrics best practices into your programs | Read More >
- Update to Website Feedback & Adobe Analytics Extension: If you use Adobe Analytics, then you’ll definitely want to check out this post. Changes are coming later this month that may impact you | Read More >
Learn how our newest Superuser, @AdamK12, gets the most out of the XM CommunityMeet Adam (AKA @Adamk12), an Analytics Lead at the National Library of Medicine/SCI Group, and our newest Superuser! After joining our community in 2018, Adam quickly became an integral part of both the XM Community and the XM Professionals Network. We asked Adam to share his expertise and help members optimize their use of the XM Community. This is what he said:
1 | Engage with other XM Community members
Don't be afraid to dive into the Unanswered Section to answer and ask questions, or to invite other members (through @mentioning their usernames or upvoting the Questions) if you can only get the asker part of the way there.
2 | Make your use case / question as broad as possible
Whenever you can, phrase your question and use case in the most general way possible. This avoids mentioning anything that is proprietary, but also makes it as generalizable as possible, which can lead you to the best possible answers.
3 | Be an authentic data analyst, visualizer, & insight generator
Don't hold back on talking about your practice or what works (and doesn't work) for you. The only "bad" questions are those that aren't asked!
We value your feedback and would appreciate your thoughts on this quarter’s newsletter. We will use the suggestions you leave in this feedback survey to improve future newsletters!
The XM Community Team