XM Insider Release
Welcome to the XM Insider! Each month, review newsletters covering industry and product-specific updates. Engage with other Community members in the comments and tell us what content you want more of!
Learn more about the 7 types of data XM programs should collect, how to use video feedback in qualitative research, and where to submit feature suggestions to Qualtrics.
Learn how 100+ CX leaders have overcome the challenges to successful AI adoption and transformation, how generative AI enables modern XM, and an upcoming Community Connect event focusing on “Following up on Feedback”.
Learn more about mastering the employee lifecycle in boosting engagement and productivity, tips for boosting workplace morale, and what XM data is crucial for your business.
Learn more about how public sector agencies can brand themselves, how to get the most out of XM Directory, and where to access all new, self-service training guides.
Learn more about the three customer service mega-trends in 2023, Qualtrics’ retail banking accelerator, and a podcast focusing on the use of data analytics for customer sentiment analysis in financial institutions.
Learn more about how you can drive adoption of Qualtrics on your campus, the top trends Qualtrics has been helping educational institutions with this year, and an opportunity to connect with Qualtrics at Educause.
Learn more about the Customer Journey Optimizer, Qualtrics’ journey analytics and orchestration platform, and our upcoming “Learn Qualtrics Live” event, where you can connect with peers on trending topics.
If you have any questions about accessing or engaging with the XM Insider, please let us know in the comments below!