🏅 Rank & Rewards Program | July 2018 - August 2022 | XM Community

🏅 Rank & Rewards Program | July 2018 - August 2022



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44 replies

Userlevel 1
Badge +1

I am new to the community and am very excited to be here and learn more. The ability to earn swag is a great bonus!

Badge +48

https://community.qualtrics.com/XMcommunity/discussion/comment/46515#Comment_46515We sincerely apologize! Like many companies these days, we are suffering from supply chain issues. We would like to assure you that you will get your swag as soon as we receive our supplies. We sincerely apologize and encourage you to continue earning points and working your way through the Rank & Rewards Program.

Userlevel 2
Badge +5

Do badges with "Request Badge" button indicate that they are not given automatically by the system?

Userlevel 7
Badge +32

opposity ranks and many other badges are automatic, but some badges that are connected to certification completions require us to validate that the certification was indeed completed. Hope this helps!

Userlevel 2
Badge +5

Hello everyone! Is there a way to track when my Guru rank swag will come?

This is awesome!!!
Userlevel 4
Badge +5

I think not getting my swag(heard some delivery issue) after becoming Guru has discouraged me a bit 😛 But good initiative indeed.

Userlevel 7
Badge +21

Subu Mine was shipped in Feb, but haven't received anything. It appears they don't keep a track once it leaves US, so all we can do is hope.

Badge +48

We're are so sorry to hear about your swag shipment delivery! Unfortunately, as you probably guessed, swag fulfillment and shipping is extremely delayed due to covid-19. As we've mentioned, once an item is shipped from the United States, we lose our ability to track the packages we send. Again, we are so sorry to hear about your swag, and want to assure you that we are looking into alternate shipping methods, considering the ongoing pandemic.

Userlevel 4
Badge +26

How we can come to know if it's shipped. Will we receive any email?

Badge +48

https://community.qualtrics.com/XMcommunity/discussion/comment/40737#Comment_40737Moving forward, you'll receive a direct message from an Admin once your swag has been shipped 😁. If you're curious about the status of your swag shipment and have not yet reached out to an Admin, feel free to reach out to me directly in the community and I'll be happy to help provide some insights!

I love the idea! This is a good way to engage more qualtricians together

Userlevel 3
Badge +16

How long does the swag take to arrive? I filled out the survey on the 25th November and haven't heard anything yet. I live in the UK so was expecting it to be a little while but not sure how long to leave it :)

Userlevel 5
Badge +32

Thanks a lot for the swag!
You could think about not shipping the swag package to Europe from the USA. I unfortunately had to pay more than 30 euros in import fees to UPS for the package.

Userlevel 7
Badge +56

SteveBelgraver Thanks very much! I'm happy to be part of the club!

Badge +48

https://community.qualtrics.com/XMcommunity/discussion/comment/44642#Comment_44642Our team is so sorry to hear that you also encountered this issue. Be on the look out for a direct message from an admin 😁

Userlevel 5
Badge +20

Hi AmaraW, wondering if you can assist with confirming whether my "Guru" swag shipment was ever sent please? I would have submitted around November 2021 last year, but I've never seen/heard anything since. Cheers!

Userlevel 5
Badge +20

https://community.qualtrics.com/XMcommunity/discussion/comment/46534#Comment_46534Thanks for the quick reply and no problems at all. I was thinking the parcel may have disappeared enroute and hadn't considered the possibility that there were supply issues in the first place. Can certainly appreciate the plethora of Covid-related challenges. Cheers! 😀

Badge +48

https://community.qualtrics.com/XMcommunity/discussion/comment/46540#Comment_46540Thank you so much for being so understanding and patient! Cheers 😁