What Would You Like to See Offered in Our Rank and Rewards Program?

For me the level three package was a huge incentive, primarily for the Qualtrics branded Yeti and the travel bag (which I was hoping to take to X4).  I am planning to wear the t-shirt from level one to the on campus trainings I run.  

The merch for the higher levels past four didn’t seem as appealing.  I can’t speak to how long it takes to reach those levels but it seems like it takes awhile and gets harder as you rank up.  If anyone can weigh in that would be great as I am relatively new to this.😀

Thank you, @pamelalbeck! I very much appreciate the feedback! I am hopeful that the refreshed merch stock -- once determined -- will be more appealing. 

The higher level items require a fair amount of budget spend, and you are correct, they are a little harder to reach. You can also tell me via DM if you prefer, but I am curious to get your feedback on the enablement rewards -- the certifications, the trainings, etc that are part of R&R at the advanced levels. Would you prefer more merch instead at these levels?

@Michael_Cooksey

Maybe a mix of both.  I’m not familiar with what some of those enablement rewards are or how I could use them (like the AMA and everything in 7 & 8).

Also just my opinion, but I also like showing off the tangible items.  I remember my supervisor being super excited when I texted her the picture of the level 1 rewards (she doesn’t use the platform but knows I put a lot of time into it).     

Agree on the Qualtrics branded Yeti - Ended up loving this so much I went out and got another Yeti cup.
The hoodie is also a favorite, and actually creates a few questions from colleagues, who are not fortunate enough to work with Qualtrics ;)

I find Items that can be used for everyday activities most useful. It could be things like a laptop bag or even a backpack.

I agree with @Sachin Nandikol that an X4 pass would be sweet! Maybe just a discount at lower levels, and then up to a free pass at a higher level.

Thoroughly enjoyed all the XM rewards!

Some tangible rewards on levels 6-8 would have been nice. A few options could have been:

• Customized apparels
• Noise cancelling headphones
• Upgrade the bag with a bigger one and more pockets
• Chance to meet the XM legends in person

My suggestion would be to add more levels to the current program. Don’t stop to Level 8. Add more to give the members that kick to achieve more and more. Merchandise like:

1. Glares / sunglasses 
2. Headphone with noise cancellation
3. air pods
4. shoes
5. jackets
6. bag packs
7. athleisure
8. Apple watch
9. Alexa/Google device

Thank you all for the suggestions thus far! I am very appreciative of the feedback, and we will take it into consideration when revamping our program. 

In the meantime, please keep the suggestions coming! 

I wanted to add for X4, as  main X4 event is in US, so it is difficult to travel in case you dont have visa/documents and also incur high travel costs etc. So i don't think X4 pass can be an added advantage for non US members.

Maybe access to some Qualtrics courses?

@MeganZich Thank you! We are actively speaking with our merch vendor about letting members pick and choose which items they want in order to be cognizant of potential waste. 

And happy to hear the blanket is getting good use!

Thank you, everyone, for your comments and feedback so far! Please do keep the comments coming!

Regarding X4 tickets and discounts, this is not something we are able to offer as an XM Community reward on a regular basis, as much as I would love to be able to offer this.

While we *may* be offer to able free passes periodically (eg., as we did in 2023), it is not guaranteed we will be able to do this each year.

I’m a non us citizen, but it would still make sense for me, as this would help to drop travel costs a lot. I understand that this might not be value adding for some if they cant get in to the US, but for the rest this can work well I think.

Thanks for letting us know about the refresh of swag

Whilst I have managed to get to level 3, it is now a lot harder to go further.  I feel this is because the community volume and interest is just not there.  Most of the recent posts and questions I have posted just don’t seem to get any traction and likwise it means you yourself can’t return the favour to accrue likes and points etc.  I think if you can encourage more people to join the community and participate, the better and the more likely we’ll help each other and we’ll all earn more points (and prizes!) then.

In addition:

1. It would be great to have an an award where an idea you have posted in the idea section will be prioritised and come to fruition - currently the product ideas concept and platform does not help us find past ideas and vote for them nor can we post pictures explaining the idea visually.
2. customised help.  eg free time from a Qualtrics guru whether it be helping to writing a piece of custom code or deliver a fancy survey.  In short some extra help to teach those less aware of the opportunities as to what you can do on the platform.
3. More kitchenware - the one ice cream sundae glass I was lucky to get is often fought over by my three boys!