Ah, this may have to do with what type of data is useable by a gauge chart. In the link below it says that gauge charts are only available for numeric data. https://www.qualtrics.com/support/survey-platform/reports-module/results-section/visualizations/charts/gauge-chart/
Hi rmprest, Yes, this method will work for both 'new' or 'returning' customers. Piped text will only display information, if there is information to display. If a customer is new, then they have no current information in the directory to pipe/display, so they will see a blank form. However, if they are returning then they will see their current information and it is completely editable (Yay! automatic updating), and whatever they edit will go back into the directory (as long as you set up the "actions" to send the completed survey information to XMDirectory or you could also use "triggers"). This has been great for us, as it takes out the manual updating for directory information, for both new and returning customers. I hope this helps to answer your questions, but if you have any others please let me know.
This is a great question rmprest, and I am happy to share what we have done so our "customers" can update their own XMDirectory contacts. Piped text is how we have brought data from the XMDirectory into a "form" so it is prepopulated with responses. This makes it easier for folks to see what information you currently have and if there are no updates, they do not have to change anything! To pipe text from the XMDirectory you will have to first create embedded data fields in your surveyflow to "bring" that information into your survey. Link to support page: https://www.qualtrics.com/support/survey-platform/survey-module/survey-flow/standard-elements/embedded-data/ Once that information is in the survey, you can then use "piped text" in your survey questions so it displays the pre-filled response to the customer/participant. Link to support page: https://www.qualtrics.com/support/survey-platform/survey-module/editing-questions/piped-text/piped-text-overview/ Then we use "actions" to have
ClairJ and AdamK12, thank you both for the great suggestions. I think you are both right about the return rate being potentially due to survey fatigue. We have also updated the survey, so it can build upon the responses we have been getting and adjust to the constantly changing situation. And good news, we have scaled back the frequency, so will see how this next round goes and hopefully we do not see the continued downward trend in completed surveys.
You would have to change the "field type" for the ethnicity field. If you change the field type to a "text set" then it should give you the dropdown filters you are looking for. Hope this helps!
In these cases, where the data you would like in the dashboard is not a survey question, one solution would be to use "embedded data" in the survey flow. For example, when a survey question has an 'other' answer option and "allow text entry," create a new embedded data field, whose "value" will be the "allow text entry" response. Then in the dashboard, use this embedded data field as one of the fields and then pull this embedded data field into my dashboard.
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