Is there a way to adjust how the highlight reel widget displays in the dashboard?The video player is quite large and not dynamic / not responsive to the size of the widget which makes it difficult to view.
I’m curious to know how others are analyzing the video/audio feedback they receive and if they are utilizing platform tools such as text iQ, highlight reels, etc.
Hi XM Community!Wanted to ask a general question to you all - For those who have implemented Design XM in your organization, are you seeing a positive ROI from it and how long and how much effort did it take to start seeing value from it?I'm particularly curious to see answers from those who've used features such as Video Feedback, Audience Management and Digital Feedback. I've been doing some research however I've yet to find the type of insights I'm looking for. Curious to hear about your experiences!Thanks 😊note: previously posted in the wrong category so apologies if you're seeing double!
Hi XM Community!Wanted to ask a general question to you all - For those who have implemented Design XM in your organization, are you seeing a positive ROI from it and how long and how much effort did it take to start seeing value from it?I'm particularly curious to see answers from those who've used features such as Video Feedback, Audience Management and Digital Feedback. I've been doing some research however I've yet to find the type of insights I'm looking for. Curious to hear about your experiences!Thanks 😊
I'm wondering if it's possible to add requirements between ticket status changes?For example, using the follow-up details section and tagging those questions as required, I'm able to make it so that ticket owners must add in the necessary information prior to changing the status to closed.What I'd like to be able to do is set it up so that ticket owners must enter certain information to be able to move from open to in progress.Is this possible to do?
I have created a few projects on the CX platform (surveys and dashboards) and I was wondering if it is possible to transfer projects to the EX platform?Is there a way to easily do so?
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
