Topics started by DashboardNinja | XM Community

Topics started by DashboardNinja

5 Topics

DashboardNinja
QPN Level 2 ●●
DashboardNinjaQPN Level 2 ●●
asked in Website & App Insights

Change in how digital feedback page views are counted in Qualtrics?

Does anyone know if there was a recent change in how page views are counted in Qualtrics for website feedback/app projects?I have a project where the website was well under the 10 million page views annual limit for the past 5 years, and all of a sudden in the last 4 months it’s gone over 10 million. The client’s internal web analytics don’t indicate any major change in traffic, average pages per visit, etc.

0
DashboardNinja
QPN Level 2 ●●
1 day ago
DashboardNinja
QPN Level 2 ●●
DashboardNinjaQPN Level 2 ●●
posted in CX Dashboards

Topic sentiment polarity in CX dashboards

Since Qualtrics took away the Topic Sentiment Polarity variable and replaced it with inconveniently-named value labels, has anyone come up with an easy way to display the distribution of sentiment around each topic in a dashboard?Specifically, we are looking for when Text iQ is applied in the SURVEY part of the platform and then mapped to the dashboard manually.We used to be able to easily view the percent of comments about each topic that were negative, neutral, or positive, like this:Thanks in advance!-Pam

0
DashboardNinja
QPN Level 2 ●●
1 year ago
DashboardNinja
QPN Level 2 ●●
DashboardNinjaQPN Level 2 ●●
asked in XM Directory

Change default field type in contact import automation?

Hello,We are setting up a new contact import automation that has around 200 fields that should be embedded data. Is there a way to set the default field type to embedded data, instead of transaction data, to avoid having to manually reset all 200 fields?-Pam

0
DashboardNinja
QPN Level 2 ●●
3 years ago
DashboardNinja
QPN Level 2 ●●
DashboardNinjaQPN Level 2 ●●
asked in CX Dashboards

Website Feedback Impressions and Clicks in CX Dashboards

Does anyone know of a way to display a website feedback project's Page Views, Impressions, and Clicks in a CX dashboard. along with the results of the website feedback survey?This data is available inside the website feedback project -> statistics area. I have tried mapping both the survey data and the survey's "distribution" data to the dashboard as data sources, but neither of these seem to include variables related to Page Views, Impressions, or Clicks.Thanks in advance!

0
DashboardNinja
QPN Level 2 ●●
3 years ago
DashboardNinja
QPN Level 2 ●●
DashboardNinjaQPN Level 2 ●●
asked in CX Dashboards

Recoded Date results not consistent between dashboards and stats IQ...

I am currently running into an issue - when I trend the variable recorded_date (by month) in the dashboards, it is not matching the monthly trend in Stats IQ (despite the totals matching). Anyone have any thoughts as to why this may be happening and how to rectify it? Thanks!!

0
AmyW
Level 1 ●
3 years ago

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