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Discussions About XM Community

Discuss how to use the XM Community, community accounts, & more.

  • 303 Topics
  • 718 Replies
303 Topics
AlonsoC
Administrator
AlonsoCAdministrator
published in Discussions About XM Community
Share your best Qualtrics tips & advice

Hey XM Community, I came across this post from 6 years ago. Since it’s been a while, I think we need an updated version! What advice do you have for a new Qualtrics user to be successful? Whether it's a workaround you've discovered, a time-saving shortcut, or a useful feature to learn, I’m curious to hear your advice!

620
AlonsoC
Administrator
2 months ago
AlonsoC
Administrator
AlonsoCAdministrator
published in Discussions About XM Community
Introducing Experience Spotlight

Hello XM Community!Thank you for using Qualtrics for your most important projects! We're excited to introduce the Experience Spotlight, a series to showcase the incredible work and diverse projects of our community members.Are you working on impactful research, tackling a business challenge, or working to improve the academic experience? Maybe something completely unique? Your knowledge and experience can help other members solve similar challenges and create better solutions. StepsPlease complete this brief 4 question survey. We will follow up to schedule a Zoom meeting (no more than 20 min) with the email you provided. Earn your reward! As a token of our appreciation we'll award you 200 points in our Rank & Reward program!Here’s an example of what the final product will look like (minus the Zoom clips). Have questions or need assistance? Reach out to @AlonsoC .

1620
cvbbbvcc5
2 months ago
AlonsoC
Administrator
AlonsoCAdministrator
published in Discussions About XM Community
XM Community Customer Spotlight: Tom 💜

 Meet Tom! Tom is interested in creating excellent survey experiences. Whether it is using Qualtrics features out of the box or modifying questions with custom code, he’s confident that Qualtrics can be used to create the exact kind of experience a survey designer has in mind.Tom says, “I like seeing the posts in the Custom Code section about the interesting ways people are trying to use Qualtrics to collect data. And, helping if I can.” Ask Tom about his experience, introduce yourself, or just say hi!

811
courtrc
Level 3 ●●●
2 months ago
AlonsoC
Administrator
AlonsoCAdministrator
published in Discussions About XM Community
XM Community Customer Spotlight: Scott 💜

Meet @ScottG! Scott is a Level 6 Qualtrics XM Community member! He is especially passionate about designing inner and outer loop programs as part of the Net Promoter System (enabled by Qualtrics ticketing) and driving action through the design of CX dashboards! Share a common interest or want to learn more about these areas? Ask a question or comment below ⬇

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AlonsoC
Administrator
3 months ago
AlonsoC
Administrator
AlonsoCAdministrator
published in Discussions About XM Community
XM Community Customer Spotlight: Megan Zich 💜

 Meet @MeganZich! Megan is a Level 4 XM Community member and a Data Systems Lead for a K-12 School District. You can see her engage in the Community through asking insightful questions, participating in our Badge of the Month program, and supporting other members with their Qualtrics projects. Have questions for Megan on how to use Qualtrics in the education space, data collection, or just wanna say hi? Comment below!

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MeganZich
Level 5 ●●●●●
3 months ago
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in Discussions About XM Community
AI Content Policy Updates on the XM Community

AI Advancements and the Qualtrics XM Community The topic of AI -- Artificial Intelligence -- is everywhere these days. Now more than ever, people around the world are making use of automations and applications that help us work more efficiently. Additionally, many companies are implementing new AI-based solutions within their product offerings to meet the demand of a workforce looking to make efficiency gains (including Qualtrics).Here on our customer community, we encourage members to make use of AI and similar applications responsibly.Responsible AI Usage on the XM Community:Using sites like Grammarly to check your spelling and language usage Using sites like Google Translate to facilitate communication with other Qualtrics XM Community members around the globe Using applications like ChatGPT to spark creativity when authoring thought leadership content (who hasn’t experienced “writer’s block” before?) Using AI applications for accessibility purposes (such as screen readers, speech-t

2642
SeanS
Qualtrics Employee
3 months ago
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in Discussions About XM Community
XM Community Customer Spotlight: Jessica Gregory 💜

XM Community Spotlight: Jessica Gregory 💜 @JessicaGregory_CHNw is a Level 4 XM Community member. Jessica is a long-time member of the Community and can be seen engaging with other members on a wide variety of topics, from our Badge of the Month posts, to questions about survey frequency, and more!Jessica focuses on strategy and research, and is a Qualtrics Brand Admin.Questions or comments for Jessica? Post them in the comments! 

3493
aulia91
4 months ago
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in Discussions About XM Community
XM Community Customer Spotlight: Sachin Nandikol 💜

XM Community Spotlight: Sachin Nandikol 💜 @Sachin Nandikol is a Level 5 XM Community member. Sachin enjoys helping fellow XM Community members in the Custom Code and Survey Platform category, among others, and has solved many questions for customers here on our Community! Sachin is a CX expert, and also happens to be a Qualtrics Partner. Questions or comments for Sachin? Post them in the comments! 

36510
Sachin Nandikol
QPN Level 6 ●●●●●●
6 months ago
AlonsoC
Administrator
AlonsoCAdministrator
published in Discussions About XM Community
The XM Community YouTube Channel is MovingNews

We’re thrilled to announce that our XM Community YouTube channel is merging with the official Qualtrics YouTube channel! This means that moving forward, all our engaging content, including 2-Minute Tips, Experience Spotlight series, and the latest Product News, will be available in one place.As part of this transition, the XM Community YouTube channel will be inactive. To stay connected and receive all the updates and valuable insights you love, we encourage you to subscribe to the official Qualtrics YouTube channel today!👉 Subscribe Here!A huge thank you to all our community members who have already subscribed! 

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AlonsoC
Administrator
17 hours ago
A
angelpuoc
asked in Discussions About XM Community
¡Help! updates maven dependency

When trying to include Qualtrics in an app, I get the following message regarding dependency updates - has anyone experienced something similar or knows the solution path?Please update your Maven dependency on com.google.android.play:core:1.10.3 to a version compatible with Android 14. Your com.google.android.play:core:1.10.3 library is not compatible with targetSdkVersion version 34 (Android 14), which introduces a backwards-incompatible change to broadcast receivers. As a reminder, starting August 31, 2024, Google Play will require all new app versions to target Android 14. Please update to the latest library version dependency to avoid app crashes.

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A
1 day ago
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nicoleh15
asked in Discussions About XM Community
Can you restrict multiple entries using anonymous survey link

Can you restrict multiple entries using anonymous survey link? Looking to use anonymous survey link to have users complete survey, any ideas on how to do this while still restricting users to submit more than one response. Can I set up any restrictions related to their specific answers? For example, if I ask for their email, can I restrict their submission if they have already used that email to submit a previous survey? 

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Umang Upadhyay
QPN Level 4 ●●●●
1 day ago
M
mc1999
asked in Discussions About XM Community
How to manage new distributions and response status

I need to understand how to deal with multiple distributions for a survey.I’d sent emails for all the contacts on my directory for the first time. But now I need to send a different email (different content) for 4 samples of my directory for which I’d already created the corresponding samples. I think I will break the response status for each contact, I mean I will no longer have one unique status for each External Data Reference in my directory.My question is, how can I do to send those 4 distributions with different content each one in order to keep the unique response status for each contact id?

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M
2 days ago
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Unnur
asked in Discussions About XM Community
react-native-qualtrics embedded data on iOS not working

I am on version 2.6.0.We have an react native app and are using your package. The survey pops up and the answers come through but the embedded data does not on iOS.So I am wondering how that could happen as it seems the setup is correct as it is popping up on both platforms and the answers come through and the embedded data is coming through on Android.

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U
2 days ago
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nicoleh15
asked in Discussions About XM Community
Rank selection with option descriptions

Looking for examples or input on how to create a survey that shows a long form description or options and then ranks top 3 of options. For example, sending out a survey that has 15 options for classes, students are required to review the 15 options and than choose the top 3 classes they would take. Anyone created a similar survey that allows for the options to be shown and rank on the same page? 

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TomG
Level 8 ●●●●●●●●
2 days ago
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Level 2 ●●
harendra.kumarLevel 2 ●●
asked in Discussions About XM Community
Slider question change of color change of selected part.

I need to customize the Slider’s progress line to display a different color than the default. For instance, if a respondent selects 25% on a 100% slider, the first 25% of the slider should be a different color from the rest of the bar. Also if we can add interval ticks that will be helpful as well. Example Shown in SS attached. Any assistance or recommendations would be greatly appreciated.

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TomG
Level 8 ●●●●●●●●
3 days ago
J
Jason Spees
asked in Discussions About XM Community
Different locations/IP addressses with participant surveys

Hello, I am using Qualtrics to screen for participants for an interview, however their IP address and location are in a completely different country and location from their demographic form or from the location they report being in during the time of the interview. Can anyone tell me why this is? Is this due to a VPN or am I dealing with false respondents or both? Or is there a really good reason for this?

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J
3 days ago
S
StephenFief
asked in Discussions About XM Community
Repeating Through A Set of Blocks Multiple Times

Hi,I have a quiz survey with ChatGPT integration. At the start of the quiz I have 5 hard coded questions the user will answer. After these 5 questions, I want to ask if the user would like an additional question or to finish the survey. If they chose additional question, I want to send them through 3 blocks that use the ChatGPT API to create a new question, which I already have set up. Once they complete this question, I want to again ask them if they would like an additional question or to finish the survey. I want this process to repeat as many times as the user wants, and only finishing the survey when they click the “finish survey” option. How can I accomplish this? I am having a hard time understanding if loop & merge can accomplish this.Thank you

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rondev
Level 6 ●●●●●●
5 days ago
J
jjoshua
asked in Discussions About XM Community
Salesforce License

Hi Team, We are using response mapping for saving the responses from qualtrics to salesforce On Salesforce End - which salesforce license should be used Salesforce License or Salesforce Integration License ?Please advice!Thanks! 

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J
6 days ago
P
PeteM
asked in Discussions About XM Community
Salesforce Outbound Message help

Hello, We have a Salesforce case record type which can have up to 4 client contacts associated to it.  We’d like to be able to survey each contact individually.  We have been able to setup the Salesforce Flow to successfully survey the primary contact via Outbound message, but we haven’t been able to survey any of the additional contacts on the case (i.e. additional contact 1, additional contact 2, etc which are contact lookup fields).  Has anyone ran into a similar issue?  My gut feeling is that we need a separate Outbound Message setup per contact field.  Thank you!

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P
7 days ago
T
TColli13
asked in Discussions About XM Community
Linking one survey to another

I have set up pre-study and post-study surveys that have been de-identified. The participants are paid after they complete the surveys. To maintain the de-identification of the surveys, I have created a separate survey for their name/address in order to know who is done and send them their payment. I want to create a link from the end of each survey to the follow-up survey. I know I need the URL for each study, but I am not sure how to achieve this. 

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Nam Nguyen
QPN Level 7 ●●●●●●●
9 days ago
M
MathiasRC-Edison
posted in Discussions About XM Community
Customize Brand Administrator

We have a situation with our client: They want to have a specific user type for Cybersecurity, so that they can create, modify and eliminate users. So we created a customized Brand Administrator user for them. But they also want a customized user for their IT area, so that they can configure the rest of the Administrator operations (such as Vanity URL, SSO, SFTP, etc.). So, the IT area also has a customized Brand Administrator.But, the Cybersecurity area and the Compliance Policy of our client, requires that the IT area doesn’t have the ability to change their own permissions as Brand Administrator.Do you know (or maybe it is a good recommendation) if there is any way that we can further customize the “Brand Administrator” User for IT? So that they cannot see/edit the user’s permissions inside the Administrator’s tab. (We have already opened two tickets, and we know that the Brand Administrator doesn’t have any limits, since it’s the goal of this user type).

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M
13 days ago
C
criV4rga
asked in Discussions About XM Community
Adding a Gabor Granger or Van Westendorp pricing question inside a larger survey

I need to add a Gabor Granger pricing study inside a longer survey that contains various types of questions : multi choice, open text, max diff.Is it possible or i need to run a separate survey for pricing only ? thanks

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C
15 days ago
S
Level 1 ●
supadhyayLevel 1 ●
asked in Discussions About XM Community
Mandatory MCQ with timer

I have a question which has 3 options.  I want to add  timer  for 45 seconds for each question and auto-advance to the next question when the time is up.  Each question is mandatory (force response) but if they don’t answer the question within 45 seconds, I want them to be moved to the next question. I have 5 MCQ questions in a block , all separated by a page break. I also want the questions to stay in the same block as I am scoring the questions in a block. I tried some codes on XM community which used Java script by adding a hidden option (or label the hidden option as no response) but he hidden option keeps showing up and the timer restarts. Any help is appreciated.   

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TomG
Level 8 ●●●●●●●●
16 days ago
J
joeg1457
asked in Discussions About XM Community
How to artificially mimic chat between participants?

Hello all! I am currently creating a study where I want it to seem to the participant as if they have just received a real-time message from a fellow participant simultaneously taking the survey.  I have tried a couple options to achieve this (exploring pop-ups in Qualtrics, photoshopping graphics/media to add into the survey, and trying to utilize the rich text editor) but none seem to be quite convincing enough.  Ideally, I believe an ideal way to solve this would be to create a large pop-up where I could perhaps add in photoshopped media that mimics a chat interface.  However, any help or guidance in this topic would be greatly appreciated. Thanks so much!

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Shashi
Level 8 ●●●●●●●●
20 days ago
T
Tatl
asked in Discussions About XM Community
Need Step by step help on an Application Survey

I am trying to create an application via a survey where a faculty member is entering basic information and applying for something that then needs to be routed to their department chair for approval. Once the chair approves, then the original applicant then needs be sent a link to complete the second part of the application. I need step by step help. Or at least a suggestion on what XM courses to take so that I can understand what to do. 

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Nam Nguyen
QPN Level 7 ●●●●●●●
22 days ago

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