Discussions About The XM Community | XM Community

Discussions About XM Community

Discuss how to use the XM Community, community accounts, & more.

  • 158 Topics
  • 391 Replies

158 Topics

S
Level 2 ●●
Sharleena_AusLevel 2 ●●
asked in Discussions About XM Community

Real email or scam?

My colleague has received an email from noreply@qualtrics.com stating "Your inactive Qualtrics Surveys account will be deleted in 30 days"As far as I have looked into this, I don't believe this is a legit email. Can any one confirm this?

2
Naman_Savla
QPN Level 4 ●●●●
2 years ago
J
jaesun
posted in Discussions About XM Community

2022 CoreXM Expert Certification - Has anyone passed this recently?

Has anyone recently taken and passed the CoreXM Expert Certification in 2022?I took the cert exam last Friday and missed passing by a few questions, despite spending a lot of time (couple of months) studying the certification journey courses, quizzes and final project. One major issues I noticed is that the training materials do not keep pace with the Qualtrics platform updates, meaning they are all lagging and outdated. Additionally, I noticed the exam questions did not seem to come from the content found in the practice quizzes or final project, which I assumed would be the focus of the exam. Lastly, at the end of the exam, when I did not pass, there was NO feedback on what I got wrong or how to improve. So, I have no idea where I need to focus and can't afford to invest a bunch of time again and not pass. Anyway, I need this certification for my current job and would appreciate any feedback or study tips from those that have taken the exam recently and passed. FYI: last fall I took

17
A
1 month ago
BC_rani
Level 2 ●●
BC_raniLevel 2 ●●
asked in Discussions About XM Community

Recent Layoffs At Qualtrics

As a human being, worker, employee, Qualtrics  Brand Administrator and supporter of Qualtrics at my univeristy (for some reason I am no longer in the Brand Administrator or Higher Education “private groups” on this page and I reached out to support about that again) I am extremely concerned about the recent layoffs at Qualtrics. The team of administrators that I lead at our university want to know how these changes at Qualtrics will effect Tech Support, Performance, or Panel Delivery. Our latest “Qualtrics Research Services” rep seems to have been a casualty of these layoffs and they have changed very frequently over the past several years. I have also reached out to our Qualtrics Sales Rep. I would  like to network with other academic brand administrators about the pressure from Qualtrics to transition from the Academic Research Core to Core XM/Design XM. I am wondering about the experience of other university Brand Administrators and would love to have some public and private discuss

2
ErinC
Qualtrics Employee
6 months ago
S
SciVida
asked in Discussions About XM Community

Can I change the email associated with an acount?

Hi,I've searched all over and reached out to a few Qualtrics reps. but nobody seems to be able to help me. Does anyone know if it's possible to change the email address associated with my account?ThanksAlison

5
LaurenK
Qualtrics Employee
3 years ago
AlexB
Level 2 ●●
AlexBLevel 2 ●●
posted in Discussions About XM Community

Qualtrics Swag

I wore a Qualtrics sweater (see profile picture) to school/work today, and I received lots of compliments, like "Oh, I know Qualtrics!", "That's the only survey software we used in school!", and "Cool sweater!" Go Qualtrics!

14
AmaraW
Administrator
1 year ago
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in Discussions About XM Community

XM Community Customer Spotlight: Sachin Nandikol 💜

XM Community Spotlight: Sachin Nandikol 💜 @Sachin Nandikol is a Level 5 XM Community member. Sachin enjoys helping fellow XM Community members in the Custom Code and Survey Platform category, among others, and has solved many questions for customers here on our Community! Sachin is a CX expert, and also happens to be a Qualtrics Partner. Questions or comments for Sachin? Post them in the comments! 

34410
Sachin Nandikol
QPN Level 5 ●●●●●
2 months ago
Q
Quanta03
asked in Discussions About XM Community

CX Engage Technology Consultant Exam

Hello Community, I am going to take the CX Engage Technology Consultant Exam in the coming weeks. I have gone through the modules as part of the learning journey, however the before-exam-feeling doesn’t seem to go away. I guess QPN has updated the whole process in recently. I am sure many of the community members have appeared for the exam in recent months and have cleared successfully. Can you all share your tips and tricks to pass the exam? Also please share the changes due to the updates recently?

3
Swanand_Chavan_Ugam
QPN Level 4 ●●●●
9 months ago
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in Discussions About XM Community

XM Community Customer Spotlight: Jessica Gregory 💜

XM Community Spotlight: Jessica Gregory 💜 @JessicaGregory_CHNw is a Level 4 XM Community member. Jessica is a long-time member of the Community and can be seen engaging with other members on a wide variety of topics, from our Badge of the Month posts, to questions about survey frequency, and more!Jessica focuses on strategy and research, and is a Qualtrics Brand Admin.Questions or comments for Jessica? Post them in the comments! 

3173
aulia91
6 days ago
P
PrashantPriyadarshi
asked in Discussions About XM Community

Qualtrics License Cost

Hi Everyone,Do you have any idea on Qualtrics License cost for EX . Means how it is charged whether based on user, or number of surveys etc?Thanks and Regards,Prashant

1
Michael_Cooksey
Administrator
1 year ago
JustinD
JustinD
asked in Discussions About XM Community

browser Chrome issue

I have been getting this error message when I have been working with Chrome for a while.--------Site not foundI even looked under the bed, wasn't there eitherWhy am I seeing this?The URL you entered doesn't really lead anywhere. Perhaps you mistyped it? Take a look and try again. If you think this site should exist, please check back in a few minutes or visit our Service Status for more information.--------Then I switch to IE or Firefox, and it seems to be working.Why does this happen?

2
N
Level 1 ●
3 years ago
D
Level 1 ●
desiree_44Level 1 ●
asked in Discussions About XM Community

How to delete my account

Hi! How can I delete my account?

1
CamM
Level 3 ●●●
2 years ago
M
Maria99
posted in Discussions About XM Community

Has anyone passed the CX Engage Technology Consultant Exam?

This week I took the technology consultant exam and failed. I have no possibility to see the questions I failed and therefore I don't know how I can improve. Could someone give me some recomendations please? 

2
M
1 year ago
N
Nicolas92
posted in Discussions About XM Community

Anyone else having Exam questions about info not available in the Basecamp training journey?

Hello, I just finished my CustomerXM Exam and I did not pass only for 1 question (67/100). But that's not the real problem. I just saw some other community students with the same problem as mine. Some questions are not even in the BaseCamp information or guide. Its not fair to put lot of time and exactly study and review from the Basecamp info and go to the Exam and find questions that are not related to the study guide. Clearly one of those questions are the reason of missing the test. Also, how can I get the exam review, the correct and wrong answers to be able to know what I fail?

2
N
1 year ago
jmborzick
QPN Level 4 ●●●●
jmborzickQPN Level 4 ●●●●
asked in Discussions About XM Community

Change my email for the Qualtrics Community

Hi All-I created my account in the Qualtrics Community using my work email but I've accepted a new position. Is it possible to change my email new my new work account?

8
AmaraW
Administrator
1 year ago
Y
YiJiang
asked in Discussions About XM Community

I am curious to know whats the technology behind Qualtrics

Iv asked google, whats the technology behind Qualtrics?, is that Java, C#, Node.js, AWS or something else?

2
C
2 years ago
AmitGupta
AmitGupta
asked in Discussions About XM Community

How to update the email address of your XM Community Account?

I created my XM Community account using my work email id but wanted to change this to my personal email id so that I can retain my account incase I switch employers. I tried to update this through my account, but couldnt as the feature was blocked. Please advise if you could help update this from the backend?I need to update my email from amit.gupta@kcc.com to amith.creations@gmail.comThank you.

1
LaurenK
Qualtrics Employee
3 years ago
LibertyW
Level 3 ●●●
LibertyWLevel 3 ●●●
asked in Discussions About XM Community

signing in

Just wondering if anyone else had to "sign in" to get on the page and re-enter their information?

1
Emily
Qualtrics Employee
6 years ago
bstrahin
Level 6 ●●●●●●
bstrahinLevel 6 ●●●●●●
asked in Discussions About XM Community

Sharing QSF files on Community

We used to be able to upload .qsf files of surveys on the old Community platform. Is this still an option? I am having a hard time figuring out how I would put this in one of my posts. The paperclip is just for URLs it seems and I’m not able to copy and paste it into the body of my response.If we can’t, is this a product feature we should ask for? I find it helpful to share files with those who are new to learning Qualtrics and the lingo that goes with it. I am trying to send links but I know some concepts took me a while to grasp and I wish I had a concrete example like a QSF file to walk through.

7
AmaraW
Administrator
10 months ago
E
Emmy98
asked in Discussions About XM Community

How do I delete my account?

I need help deleting my account. I have tried deactivating it through my account settings however it keeps showing an error message saying that I need to contact Qualtrics Customer Support. I have tried logging into the Support Center but it’s not giving me any option to contact Support directly. Does anyone know a phone number or email I can use to contact them? I live in the UK so the number has to be +44.Any form of help would be highly appreciated!Thankyou!

4
E
19 days ago
P
Panayiotis1979
asked in Discussions About XM Community

Free Trial ends

Hello everyone!I have an active survey for my Master Thesis using the free trial account which expires tomorrow. Am I going to be limited to 100 responses after the free trial ends? And if I wish to upgrade, is it possible to pay for one month instead of the full year price?Thank you in advance to anyone willing to answer and help.

1
AmaraW
Administrator
1 year ago
M
Level 1 ●
markjriekeLevel 1 ●
asked in Discussions About XM Community

Feature requests?

With the new XMcommunity layout, is there still a way to submit feature requests? It looks like I no longer have access to feature requests I had previously submitted: 

3
EmilyErickson
Level 5 ●●●●●
9 months ago
HarryO87
Level 2 ●●
HarryO87Level 2 ●●
asked in Discussions About XM Community

Qualtrics Product Offering Framework

Hi,As a new user to Qualtrics I’m finding it difficult to get my head around all the different product offerings and solutions. There’s Frontlines, People and Teams and then a myriad of solutions. I’m getting lost in the jargon!I want to easily understand what’s on offer in a simple way. Has anyone come across a visual perhaps or an easy way to breakdown how all these different product components map together? ThanksHarry 

8
Michael_Cooksey
Administrator
9 months ago
S
sheri.lowry
asked in Discussions About XM Community

Search the Community

I feel silly for asking this because I imagine it is obvious, but how do I search for a topic in the community to see if someone has already asked the question I need an answer to? I could not find a search box.

6
LaurenK
Qualtrics Employee
5 years ago
chaz
chaz
posted in Discussions About XM Community

Asking a question in a discussion

Is it better to start a new discussion rather than ask a question as part of a current discussion particularly if that discussion was asked and answered about 6 days ago? Which would get a faster response?

2
chaz
4 years ago
TomG
Level 8 ●●●●●●●●
TomGLevel 8 ●●●●●●●●
posted in Discussions About XM Community

Access Denied Error When Trying to Post Comment

What would cause the following error when trying to post a comment? Access Denied You don't have permission to access "http://www.qualtrics.com/community/post/comment/?" on this server. Reference #18.e40c1060.1517330132.22b5a0e9

14
LaurenK
Qualtrics Employee
4 years ago

Productivity playlist

Terms & Conditions