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Discussions About XM Community

Discuss how to use the XM Community, community accounts, & more.

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293 Topics

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Michael_CookseyAdministrator

posted in Discussions About XM Community

What Do You Want on the Qualtrics XM Community? Tell Me in Our Survey!

Hello, XM Community! My name is Michael, and I’m the new Head of Community here at Qualtrics. I’m thrilled to be embarking on this new professional journey, and can’t wait to get to know all of you. You might be wondering, what exactly someone does as “Head of Community.” Companies and organizations of many sizes around the world have online communities. Your own company or institution may even have its own dedicated community. My primary focus is to serve you, our members, by maintaining our award-winning community, and help shepherd the XM Community into the next chapter of what our Community can be. My aim is to involve you and bring you along on the journey forward as the XM Community grows and evolves into a global destination for Qualtrics customers around the world. The most important first step for me is to get to know you better and understand your needs more closely. We can do this, of course, with a survey, linked here. 10 quick questions and your input will help us shape th

2 years ago

MooringsParkUser1

asked in Discussions About XM Community

Notifications

How can I sign-up to receive notifications when the Qualtrics system is not working properly? Can I receive notifications via email?

2 years ago

PrashantPriyadarshi

asked in Discussions About XM Community

Regarding Certification of Qualtrics EX

HI Everyone,Do you have any idea that is it mandatory to be certified to deliver any qualtrics ex project or getting assigned to the project of qualtrics.

2 years ago

PrashantPriyadarshi

asked in Discussions About XM Community

Qualtrics License Cost

Hi Everyone,Do you have any idea on Qualtrics License cost for EX . Means how it is charged whether based on user, or number of surveys etc?Thanks and Regards,Prashant

2 years ago

kevinmcLevel 2 ●●

posted in Discussions About XM Community

We are hiring! Anyone interested in helping to mature our XMprogram?

Hi, I lead the CX team with SageSure insurance. We are a fun, growing team looking for a CX Insights specialist with 3-5 years experience in CX and experience with Qualtrics. We are looking to fill in Cincinnati OH but open to remote for right individual. here is link to the job: https://jobs.lever.co/sagesure/aaa1835b-2825-43c6-b427-122c61f0af0b

2 years ago

Panayiotis1979

asked in Discussions About XM Community

Free Trial ends

Hello everyone!I have an active survey for my Master Thesis using the free trial account which expires tomorrow. Am I going to be limited to 100 responses after the free trial ends? And if I wish to upgrade, is it possible to pay for one month instead of the full year price?Thank you in advance to anyone willing to answer and help.

2 years ago

carolyn65Level 1 ●

posted in Discussions About XM Community

New User Type UI updates - why weren't we notified?

Hi, I'm a brand admin at the University of Oklahoma. Anyone else caught off guard by the user type UI update that went out last week? There was no warning and it was unclear from the documentation whether the change was UI only or included functional differences, which raised concerns about whether our user type autoenrollment had been affected. I had to contact support to find out.I get that Qualtrics may not want to invest a lot of time into documenting a change that's entirely visual, but a head's up that a change was coming and it wouldn't affect functionality would have been nice. Really disappointed by the lack of communication on this one. One or two sentences in the weekly product updates would have been sufficient.

2 years ago

BrunoGuimaraesQualtrics Employee

posted in Discussions About XM Community

Do we have any members and groups from Brazil?

I would love to meet new brazilians and have the chance to discuss ideas about our region.

2 years ago

Amy_bozLevel 2 ●●

asked in Discussions About XM Community

Update email address

Is there a way to update my community email address? It's currently linked to my old job but I still use Qualtrics at my new company so it'll be nice to update my details.

2 years ago

LaurenKQualtrics Employee

posted in Discussions About XM Community

Community Transitions

Today marks my last day as one of your Community Administrators, as I've been given an opportunity to advance on another team at Qualtrics. It is bittersweet news to share, but I am excited about the opportunities ahead!There is a lot to be proud of as I reflect on these past 4 years with the XM Community. We launched with just 50 members in 2018, and have now grown into a buzzing community filled with ongoing programs, daily connections, and 25k+ community members. We’ve rebranded the community (twice), launched competitions and reward programs, and have collectively won 4 notable Community Industry awards! To those of you who I have connected with over the past 4 years, I appreciate you and all of your contributions to the Community. It’s been a pleasure getting to know you on both a professional and personal level, and I wish you well in all of your future endeavors (Qualtrics, life, and beyond). With that being said, I am happy to officially introduce you to Michael_Cooksey, your n

2 years ago

JFPoli

asked in Discussions About XM Community

Qualtrics login to Community via SSO is impossible?

Hello.Today I had to create a new account in order to post here.For some reason, every time I log in with SSO, it redirects me to the XM homepage, where I can see my active surveys and etc.If I somehow click the Support or Community pages, it moves me to these pages -- unlogged. I then need to log in again, at which point I am back to the XM homepage.I then thought - something must be wrong. I will try to log in without my SSO. But my username + password combo isn't working. When I ask for a password reset, I do not receive it on my SSO email. Basically, it is impossible to log in to the Qualtrics community via SSO.I am just posting this here because, well, I cannot contact support and I have been circling back between logging in and being redirected to logged out for 45 minutes.I am baffled that Qualtrics has such a poor log-in apparatus. Can nothing be done to improve this?

2 years ago

desiree_44Level 1 ●

asked in Discussions About XM Community

Having trouble creating a discussion in the Jobs and Oppertunities group

Hi! I am having trouble creating a discussion in the Jobs and Oppertunities group. When I click on the ask a question expander, nothing happens.

2 years ago

desiree_44Level 1 ●

asked in Discussions About XM Community

How to delete my account

Hi! How can I delete my account?

2 years ago

AlexRichwagenLevel 2 ●●

asked in Discussions About XM Community

Jobs & Career section

Hi, I used to be able to find a jobs & career section to explore opportunities, but can't seem to locate it, can you help point me in the right direction?

2 years ago

SteveWood

asked in Discussions About XM Community

How do I contact Qualtrics for UK if my Account Manager is not responding?

Does anyone have contact details for senior UK roles - accounts or general customer service? I've been waiting over a week for a response on an urgent survey implementation that we agreed would be live this week!!!!

2 years ago

KyGill

posted in Discussions About XM Community

Tips for studying for L2 certifications

I will be taking both the Employee and Customer XM L2 certs. Is it better to take 1 before the other? Recommended on demand or live classes to sign up for in preparation?

3 years ago

mboris

asked in Discussions About XM Community

Unable to send message or see my profile!!

I am unable to send a message, start a discussion or see my profile.The only thing I can do is ask a question.AmaraW LaurenK Emily

3 years ago

VirginiaMLevel 4 ●●●●

posted in Discussions About XM Community

Qualtrics Commercial

I just heard a Qualtrics Commercial on Spotify! I felt like cheering--I had no idea that Qualtrics even had commercials. Has anyone else seen/heard one?

3 years ago

YiJiang

asked in Discussions About XM Community

I am curious to know whats the technology behind Qualtrics

Iv asked google, whats the technology behind Qualtrics?, is that Java, C#, Node.js, AWS or something else?

3 years ago

JR33QPN Level 2 ●●

posted in Discussions About XM Community

impossible to access community profiles

helloI wish to access the profile of the administrators of the community to send direct messages (I do not have access to the product ideas section) but impossible. I only have a big smiley !I am connected and browsing under chrome

3 years ago

AmitGupta

asked in Discussions About XM Community

How to update the email address of your XM Community Account?

I created my XM Community account using my work email id but wanted to change this to my personal email id so that I can retain my account incase I switch employers. I tried to update this through my account, but couldnt as the feature was blocked. Please advise if you could help update this from the backend?I need to update my email from amit.gupta@kcc.com to amith.creations@gmail.comThank you.

3 years ago

SciVida

asked in Discussions About XM Community

Can I change the email associated with an acount?

Hi,I've searched all over and reached out to a few Qualtrics reps. but nobody seems to be able to help me. Does anyone know if it's possible to change the email address associated with my account?ThanksAlison

3 years ago

ClairJLevel 4 ●●●●

asked in Discussions About XM Community

What notifications am I seeing?

I'm feeling pretty dense here... but it seems like all my notifications in the Qualtrics community recently are random. For example, I'll get a notification that someone commented on a post I don't seem to have interacted with at all...no post from me, no star. I'm wondering if maybe I just viewed these posts at some point? It's making it kind of difficult to keep track of the threads that I'm actually interested in following.

3 years ago

MartiQPN Level 2 ●●

asked in Discussions About XM Community

My notifications aren't displaying

The bell next to my name at the top will show that I have notifications. When I click on it, a little box appears with nothing. When I go into my account and click Notifications, nothing happens. I am using Chrome as my browser. Looking for any insight please!

3 years ago

JoycaVQPN Level 4 ●●●●

asked in Discussions About XM Community

How to do an exact search

Hi,I am trying to search community for any topics related to A/B tests.When searching for A/B, there are no results,When searching for A/B test, there are some results but most are about tests, and not about A/B. There are topics in there though that litterally have A/B in their title.When searching for "A/B" test it are the same results as without the quote marks.So how should I formulate my search to get the best results?

3 years ago

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