Replies posted by JesperAndersen | XM Community

Replies posted by JesperAndersen

77 Replies

S
Sam-5018
asked in CX Dashboards

Embed Chatbot to Survey

Other just asked the same - Se here:  

1
JesperAndersen
QPN Level 4 ●●●●
15 days ago
JesperAndersen
QPN Level 4 ●●●●
JesperAndersenQPN Level 4 ●●●●
asked in Extension SDK

Allow extension to run for more time?

Thanks for the feedback (again) @qHubert. This is truly appreciated!I have added a request for office hours and sent a long description of the challenge.After reviewing your suggestion on the linking of tasks, I have split the extension up in multiple tasks, but passing large arrays of users between two tasks will eat up some of the precious 45 seconds I have in each task, and that just requires even more tasks :) I would suggest to add the passing of data in the documentation or have I missed that?

2
JesperAndersen
QPN Level 4 ●●●●
18 days ago
T
Level 1 ●
TiffanySKLevel 1 ●
asked in Survey Platform

Can't delete responses

Did you try to refresh the screen after the wheel stopped turning? Sometimes it does take a bit of time for the responses to disappear.I think your are doing the right thing, but just need to add patience to the mix ;)

4
A
Level 6 ●●●●●●
20 days ago
T
Level 1 ●
TiffanySKLevel 1 ●
asked in Survey Platform

My survey has been taken over by BOTs

Look under survey options → Security → Bot detection.That should do the trick :)

5
T
Level 1 ●
24 days ago
JesperAndersen
QPN Level 4 ●●●●
JesperAndersenQPN Level 4 ●●●●
asked in Extension SDK

Issue with delete-participants API call in extension

Hi @qHubert,Sorry for the slow response, but I have been on vacation, so not near my work laptop.Thanks, I can confirm this is now working! 😀😀Not sure what you did to make it work, but it is much appreciated!!Thanks again!

3
JesperAndersen
QPN Level 4 ●●●●
1 month ago
H
HenryEOS
asked in Survey Platform

How can an User continue a Survey Response if him clean the cookies or change the device?

I don’t think that is possible, as Qualtrics is using the cookies to check the progress, and a lot of other things. So if you delete that part, then you don’t have a way to store it.I think that there is also a place where I have seen it mentioned that you cannot switch devices, no matter if it is PC to mobile, mobile to mobile, or PC to PC.Since the response will only be partially done, I also don’t think you can find a way to store the progress and access it later.

4
TomG
Level 8 ●●●●●●●●
1 month ago
JesperAndersen
QPN Level 4 ●●●●
JesperAndersenQPN Level 4 ●●●●
asked in Extension SDK

Faliure when using qualtricsScopes in manifest.json

Thanks @qHubert that did the trick. I can submit the extension again :)

3
JesperAndersen
QPN Level 4 ●●●●
2 months ago
JesperAndersen
QPN Level 4 ●●●●
JesperAndersenQPN Level 4 ●●●●
asked in Extension SDK

Faliure when using qualtricsScopes in manifest.json

@qHubert any idea what could cause this. I have now broken 4 extensions trying to debug this, and it has started to become a bit annoying.I have asked a question on the same via the developer portal, but no response so far.

3
JesperAndersen
QPN Level 4 ●●●●
2 months ago
M
Level 1 ●
Maria_SophfLevel 1 ●
asked in Survey Platform

Branch Logic is not working properly after authenticator and embedded data

Hi @Maria_Sophf If it used to work, and you have not made any changes, are you trying to make the respondents take the same survey again? Because in that case (depending on your setup) the system will remember where they were in the survey earlier, and will take them there, which means skipping the steps they performed earlier. Try asking them to delete any cookies from qualtrics.com they might have in their browser. 

5
M
Level 1 ●
2 months ago
JesperAndersen
QPN Level 4 ●●●●
JesperAndersenQPN Level 4 ●●●●
asked in Extension SDK

Delete extension from developer portal

Can you please put in a feature request in Evolve?  Yes, done now.

4
JesperAndersen
QPN Level 4 ●●●●
2 months ago
JesperAndersen
QPN Level 4 ●●●●
JesperAndersenQPN Level 4 ●●●●
asked in Extension SDK

Delete extension from developer portal

Thanks @Sachin Nandikol , that was what i feared. I get that should not be able to just delete after they have been distributed, but would be nice it they could be removed if they are not installed anywhere, as the page otherwise quickly becomes a mess if you are testing multiple things. 

4
JesperAndersen
QPN Level 4 ●●●●
2 months ago
JesperAndersen
QPN Level 4 ●●●●
JesperAndersenQPN Level 4 ●●●●
asked in Survey Platform

How to add meta data so it can be used as multi value in dashboard?

Never mind - I found the delimiter splitter in the field selection in the dashboard setup, in case anyone else comes across this issue.

1
JesperAndersen
QPN Level 4 ●●●●
3 months ago
A
adgaskin94
posted in Qualtrics API

How to disable accounts in bulk?

I found the API solution and just wanted to add it here in case anyone else is looking for it. Use this PUT call:https://co1.qualtrics.com/API/v3/users/{UserID}With this in the body:{  "status": "disabled"} Pretty easy once you know, but still not great for mass updates.

5
JesperAndersen
QPN Level 4 ●●●●
3 months ago
A
adgaskin94
posted in Qualtrics API

How to disable accounts in bulk?

Does anyone know if a solution for this was found?

5
JesperAndersen
QPN Level 4 ●●●●
3 months ago
C
Level 2 ●●
ccosartLevel 2 ●●
asked in Qualtrics API

When were Directory Contacts API calls updated to exclude XMD lite users? Alternatives?

I think it would help if you list which API’s you are referring to 😉

2
C
Level 2 ●●
3 months ago
R
Level 1 ●
RonnieLevel 1 ●
asked in Custom Code

Can I set up a type-search-and-select choice question in Qualtrics?

Hi @Ronnie Even if some of it it Javascript, my example is build a bit different.First of all, I would recommend that you have a look at @TomG ‘s suggestion for the Select2 option. This is by far a better solution, that I did not know of when I made my suggestion.If you still want to try mine, use a simple text/graphic field, and then edit the text in HTML mode, then past my entire example in there and save.This will create the field and show you what you need, but it was only meant as an example to get you started, and not a full example, which is why @TomG ‘s link is much better :)

10
R
Level 1 ●
2 months ago
P
Level 1 ●
PSabouriLevel 1 ●
asked in Custom Code

Creating heading for each page of the survey

Hi @PSabouri,If you want to add the headers as pictures, you can use this JavaScript in the first question on each page:Qualtrics.SurveyEngine.addOnReady(function(){ jQuery('#Header img').attr("src","https://somesurvey.eu.qualtrics.com/ControlPanel/Graphic.php?IM=IM_abcdef123456"); }); This would generate a different picture for each section where you need it.

3
A
Level 6 ●●●●●●
3 months ago
R
Level 3 ●●●
Rod_PestellLevel 3 ●●●
asked in Custom Code

Survey Invite Email HTML Templates

Hi @Rod_Pestell,This can be a bit tricky, depending on the complexity. Personally I don’t like Word, as it might mess with some of the formatting, the same reason I avoid Excel for CSV files.For the development of the template, I use a lot of sources, but the html editor from w3schools is easy to use:https://www.w3schools.com/html/tryit.asp?filename=tryhtml_editorThere might be other and better options out there, but I just never had the need to, as this one works for me.I would normally develop the template, then test in a mail (as you never know..) and then store in a library, to make sure I can easily use it. In most cases it will require variants, depending on the need, but that is easy to handle.

2
R
Level 3 ●●●
3 months ago
C
Culturelab
asked in Custom Code

How to add an 'exit survey' button at the end of each page that takes participants to end of survey?

Hi @CulturelabI’m not 100% sure what you mean?This code:Qualtrics.SurveyEngine.addOnload(function (){    this.questionclick = function(event,element)    {        this.clickNextButton()    }});Would be added in the JavaScript section of the “End Survey” button. It would be activated when you click on the “End Survey” button, and the code would then activate the Next/Submit button, so you do not have to click the End Survey and then the Next button.

6
JesperAndersen
QPN Level 4 ●●●●
3 months ago
C
Culturelab
asked in Custom Code

How to add an 'exit survey' button at the end of each page that takes participants to end of survey?

I would see this done in one of two ways.Use the Table of Contents feature. This would allow the user to jump to the end on their own, but I’m not sure if that is what you want. Place a multiple choice question in each block, that has just one option, and call it “End Survey” or similar. Then either use the survey flow to check if the button has been pressed and skip the next blocks, or use the Skip Logic for any additional question. That would get you to the end of the survey.The cases above would not requite any JavaScript, but would require that the click on the question button and then the next button. If you add the below JavaScript to the same button, then the Next button will be clicked automatically when you click the “End Survey” button:Qualtrics.SurveyEngine.addOnload(function (){    this.questionclick = function(event,element)    {        this.clickNextButton()    }});

6
JesperAndersen
QPN Level 4 ●●●●
3 months ago
V
Level 1 ●
Vi86Level 1 ●
asked in Custom Code

javascript and qualtrics

​Hi @Vi86,First of all, you should hide the brand name from your code above. Please edit the post and change it so it is not visible.The code that checks the options selected, should be placed in the Qualtrics.SurveyEngine.addOnload(function()or theQualtrics.SurveyEngine.addOnReady(function()Would it be enough to have the data as embedded data in the survey?Then you can use the HTML as is, and then use the Qualtrics.SurveyEngine.setEmbeddedData to add values for each bread selected in theQualtrics.SurveyEngine.addOnUnload(function()or in theQualtrics.SurveyEngine.addOnPageSubmit(function(type)These different functions define when the code is loaded an when it will run. setEmbeddedData can only be done in the last two, and wont have any effect in the first two.If you need to define global values, then you just define them at the very top of the page, before the Qualtrics.SurveyEngine.addOnload(function() line. This way all 4 functions can access and change the variable.​

8
V
Level 1 ●
3 months ago
R
Level 1 ●
RonnieLevel 1 ●
asked in Custom Code

Can I set up a type-search-and-select choice question in Qualtrics?

You can do this, if you use a bit of CSS and JavaScript. Just copy the below code in to the HTML part of a text question. Once you see how it works, you can modify to use data from Qualtrics and to add the result in a Qualtrics question.Here is the Example:Find fruit:  <style>    body {      font-family: Arial, sans-serif;      display: flex;      justify-content: center;      align-items: center;      height: 100vh;      margin: 0;    }    #search-input {      padding: 10px;      font-size: 16px;    }    #result-list {      list-style: none;      padding: 0;      margin: 0;      position: absolute;      background-color: #f9f9f9;      box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1);      display: none;    }    #result-list li {      padding: 10px;      cursor: pointer;    }    #result-list li:hover {      background-color: #ddd;    }  </style>  <input type="text" id="search-input" placeholder="Type to search...">  <ul id="result-list"></ul>  <script>    //

10
R
Level 1 ●
2 months ago
V
Level 1 ●
Vi86Level 1 ●
asked in Custom Code

javascript and qualtrics

You might also need to set the embedded data in this part:Qualtrics.SurveyEngine.addOnPageSubmit(function(type)I don’t think it will work in the addOnload  part.Additionally I was thinking that my code might have a flaw as it will keep on adding, so you might need to change it to check on if the boxes are selected like your code did.

8
V
Level 1 ●
3 months ago
V
Level 1 ●
Vi86Level 1 ●
asked in Custom Code

javascript and qualtrics

Hi @Vi86  I made this work:Qualtrics.SurveyEngine.addOnload(function() {    // Map of food items to their prices. !, 2 and 3 are the codes of the choice options in qualtrics    var prices = {        "1": 4.25,        "2": 2.10,        "3": 1.85,            };        var total = 0;        this.questionclick = function(event,element){        //for a single answer multiple choice question, the element type will be radio        if (element.type == 'checkbox')        {            var choiceNum = element.id.split('~')[2];            total += prices[choiceNum];            alert("Total: " + total.toFixed(2));            Qualtrics.SurveyEngine.setEmbeddedData('TotalAmount', total.toFixed(2));        }    } });It seemed like your

8
V
Level 1 ●
3 months ago
V
Level 1 ●
Vi86Level 1 ●
asked in Custom Code

javascript and qualtrics

Can you maybe add the JavaScript here, so we can see what you are doing?If you for example set the value as embedded data, then it will only be visible when you open the next page. I’m sure it is possible to have it updating dynamically on the same page, but this will require quite a bit more work.

8
V
Level 1 ●
3 months ago

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