Replies posted by GuinevereM | XM Community

Replies posted by GuinevereM

14 Replies

GuinevereM
Qualtrics Employee
GuinevereMQualtrics Employee
posted in CX News

Update to Embedded Data Handling in Website Feedback

Hi prupert, thanks for reaching out!Once this is implemented, starting on May 22, 2021, the support page will be updated accordingly.Otherwise, there's no additional action needed on your part! Surveys, intercepts, reports, and dashboards will continue to function as they were before.

3
AdamK12
Level 5 ●●●●●
2 years ago
KatharineS
Qualtrics Employee
KatharineSQualtrics Employee
posted in Platform News

Upcoming Deprecation of New Survey Triggers [Q1 2021]

At this time, we do not have an impending date for the deprecation of triggers; triggers will not be deprecated in the near future. We will update you as soon as we have additional information and an updated timeline from our product team!uhrxx005 - to provide a little more information on your inquiry. Thank you so much for the patience!

33
estremf
Level 1 ●
2 years ago
S
SandhyaM
asked in Website & App Insights

Display dialog after and Set timer to close dialog not available for responsive dialog creative

Hi, and thanks for reaching out!You can view these two options here (under the Animation heading on our support page).Please let us know if there's anything else that you need, and as always, please don't hesitate to reach out our fabulous Support Team if you need any additional help with Website / App Feedback!

5
AmaraW
Administrator
2 years ago
GuinevereM
Qualtrics Employee
GuinevereMQualtrics Employee
posted in CX News

Upcoming Improvements to the Simple Chart Widget

Hi AdamK12 and JoycaV - thank you so much for the honest and incredibly valuable feedback! I've passed it on to our product team, and they'll consider it as they roll out future improvements. We really appreciate it, and please let us know if you have anything else to add!

12
R
Level 3 ●●●
3 years ago
GuinevereM
Qualtrics Employee
GuinevereMQualtrics Employee
posted in Product Release Notes

Weekly Product Release Notes - February 3, 2021

dkennedy These are the releases for February 3. There will be another weekly update today, February 24 as well :)

5
GuinevereM
Qualtrics Employee
3 years ago
GuinevereM
Qualtrics Employee
GuinevereMQualtrics Employee
posted in Product Release Notes

Weekly Product Release Notes - February 3, 2021

Hi, Rod_Pestell, thanks for reaching out! Regarding the comparisons question, it is certainly possible to create a grouped field in the settings page and add in the fields there, but journeys make this process much easier and more streamlined. As you mentioned, it allows you to have consistent stages, which function as a dynamic list.Additionally, the journeys feature allows you to set the stage filter on the dashboards page, so that you can then perform driver and impact analysis for one or more stages. When combined with segments, the journeys feature enables deeper insights across both stages and segments. To your second question, "In addition and with regards to setting up an embedded field called stage and setting its value based on a conditional block via the survey flow, it looks like you can only do one value per response. Is that true?" this is the case for the initial release of the feature. A future release of journeys (which our product team is currently working on!) will p

5
GuinevereM
Qualtrics Employee
3 years ago
GuinevereM
Qualtrics Employee
GuinevereMQualtrics Employee
posted in CX News

Introducing... the New Embedded Feedback Intercept for Digital Content Effectiveness!

No problem, AdamK12 - so glad that was helpful!

5
A
8 months ago
GuinevereM
Qualtrics Employee
GuinevereMQualtrics Employee
posted in CX News

Introducing... the New Embedded Feedback Intercept for Digital Content Effectiveness!

Hi AdamK12, thanks for reaching out!Miami-Dade did an incredible job using Qualtrics to close experience gaps, and our blog post highlights some of their specific accomplishments here. Also check out the pages of their actual website to see how they've implemented content effectiveness in the government space!

5
A
8 months ago
LaurenK
Qualtrics Employee
LaurenKQualtrics Employee
posted in Badge of the Month

💭 Help Build Our Inspiration Wall | Badge of the Month | January 2021

"Possibility is not a luxury; it is as crucial as bread." -Judith Butler"Look closely at the present you are constructing: it should look like the future you are dreaming." -Alice WalkerI couldn't choose just one, so these are two of my favorites!Both of these quotes inspire me to be active in the making of my future (and the futures of others). They both recognize the deliberate, hard work that goes into outcomes that matter. Similar to what LaurenK said, the exploration of possibility and the unknown inevitably leads us to the most exciting discoveries, and where we ultimately need to be.

22
olgaluna
3 years ago
GuinevereM
Qualtrics Employee
GuinevereMQualtrics Employee
posted in Product Release Notes

Weekly Product Release Notes - September 16, 2020

Hi JMoran_eBay,Thanks for the follow-up on this! According to the Product Idea you attached, this feature is listed as Scheduled and will be added to the Product. Because of this status, I'd recommend watching our Product Roadmap for updates. For more questions about how Product Ideas are evaluated, please feel free to visit our post outlining the Ideation policies!

5
GuinevereM
Qualtrics Employee
3 years ago
GuinevereM
Qualtrics Employee
GuinevereMQualtrics Employee
posted in Product Release Notes

Weekly Product Release Notes - September 16, 2020

Hi JMoran_eBay!Great question! Currently, this tool will delete all responses that don't meet requirements. Our Sensitive Data Policy lets you get more targeted for the type of information that is censored, so that you can wipe everything or advise against disclosing personal data in surveys, but it is Everyone or No One (although you can limit this to specific surveys). Does that functionality help achieve more of what you're looking for?Alternatively, I'd recommend that you look to the Product Idea portal for something that matches this specific ask!Thanks for reaching out!

5
GuinevereM
Qualtrics Employee
3 years ago
GuinevereM
Qualtrics Employee
GuinevereMQualtrics Employee
posted in Platform News

New Distribution Capability with WhatsApp

No problem, everyone! I'm so glad that was helpful, and let us know if you have any other questions 😊

10
JoycaV
QPN Level 4 ●●●●
3 years ago
GuinevereM
Qualtrics Employee
GuinevereMQualtrics Employee
posted in Platform News

New Distribution Capability with WhatsApp

Hi Alejandra_Arriaga! Wanted to follow up here - thanks for your patience!Since its launch in 2018, WhatsApp Business has significantly grown in popularity. According to The Wall Street Journal, more than 40 million people view a business catalog on WhatsApp each month. This is a signal that it's become much more than a peer-to-peer communication app. They now have over 2 billion users on their platform in 180 countries. Brands are discovering that WhatsApp is a central hub for communication. It can be a great way to connect and build relationships with their customers on a platform the customers are already familiar with and trust.In your case, it’s also great because it’s a cost-effective way to connect with your international customers, since WhatsApp doesn’t charge a fee for the end customer.If a business is going to use WhatsApp to communicate with their customers, they are required to create a business profile so the communication doesn’t just come from a number but rather a busi

10
JoycaV
QPN Level 4 ●●●●
3 years ago
GuinevereM
Qualtrics Employee
GuinevereMQualtrics Employee
posted in Platform News

New Distribution Capability with WhatsApp

Thanks for the support, everyone! We're excited about this feature, too!Alejandra_Arriaga - this is a fantastic question. We've brought this to our Product Team, and we will get back to you with more information shortly!

10
JoycaV
QPN Level 4 ●●●●
3 years ago

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