Dear XM Community,When I was setting up Text iQ on my dashboard, I noticed that incomplete survey responses were also included in the analysis. I would very much appreciate it if anyone could advise me how to filter only completed responses (Survey Metadata “Finished = Yes”) to be analyzed. Thank you for your help in advance.Miho
Hello everyone,I’m running a multilingual survey with US English (Base language), German and Japanese. As the reviewer does not speak German nor Japanese, I would like to display survey response data only in English in the response summary regardless of the input language. However, it does not work as intended. Please find below the overview of my workflow setting: Workflow trigger: Workflow starts when a survey response is receivedWhat do you want to look for?: Newly created response. Select what language to receive response data in: Resolve translations into another language (English (US))Task 1: Email taskEmail is sent out to a certain group of people. Email body contains response summary using piped text.Task 2: Microsoft Excel taskSurvey response is added to an excel worksheet as defined. Although I’ve set up that all the data (except free text comment) will be displayed English (US) to be displayed, I found Japanese and German in the response summary in the email and excel worksh
Hello, I’d like to enable survey participants to confirm that all the answers are correct before submitting the survey response. In order to do that, I customized the End of Survey block and turned on “Show Response Summary before completing the survey” option. Then ideally the last button is displayed as “Submit” but I have no idea how to change the text from “next” to “submit” or “confirm”.Does anyone know how to change the button text in End Of Survey block?
Dear all,I have a table with two columns, i.e. organization code and organization name, then wondering how I can refer to the table to pull the organization name by its corresponding organization code.I have created a multiple selection type question with dropdown list and imported organization code from the table. Ideally when a survey participant selects an organization code, then its corresponding organization name will be displayed in the next question (I’m planning a text entry question). Could anyone kindly advise how I can implement this? Thank you for your help in advance!
Hello,To update the survey participants list, I’ve saved an advanced search “Opt-out status is opted-in” to show those who have agreed to participant in the survey. As far as I remember, it worked until April 2023. However, when I ran the search in June 2023, the search result was not displayed.While the number of contacts which meet the condition is changed, no contacts are displayed so that I cannot select the contact with Opt-in status = Opted-in.Other condition, such as an embedded data “TimeZoneArea” worked - the number !of contact is changed AND the relevant contacts are displayed.Do you know any idea why filtering with opt-in status does not work and how I can solve the problem? Your advice will be highly appreciated!
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