Replies posted by ryan_tuggle | XM Community

Replies posted by ryan_tuggle

4 Replies

AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Badge of the Month

💙 Qualtrics Love | Badge of the Month | February 2023

I like how much documentation there is for Qualtrics products. Also, their expansive APIs allow you to automate any task!

75132
ArunDubey
QPN Level 8 ●●●●●●●●
11 months ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in XM Community Instructions

👋 Community Introductions

Hey, y'all. I'm Ryan, an analyst at a c-store chain based in Iowa. I'm our Qualtrics admin with 5 years of CX experience.

3090515
adrianamorales
8 days ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Badge of the Month

🎯 Goals & Resolutions | Badge of the Month | January 2023

Learn Python & APIs

47178
JoseS
Former XM Community Team Member
1 year ago
T
Thewlett
asked in Xflow

How to setup a workflow using a Text iQ Topic

You aren't able to do this because of when the topics/sentiment are assigned to the response. I was wanting to do the same thing and just asked Q Support about it.Workflow is based on a completed survey response. Topics/sentiment are attributed/processed some time later (i.e., not right when the response is completed), so those text iQ fields aren't available to be used in that type of event-based workflow.I was hoping I could schedule a workflow. That would mitigate the timing of when topics/sentiment are added to the response data. But the person I spoke to said text iQ fields aren't accessible outside of text iQ/Data & Analysis.I hope this changes soon. It seems pretty basic to be able to automate emails/tickets based on responses AND sentiment/topics. Hope this feature can be added soon.

2
Biswa_bmc
Level 1 ●
10 months ago

Productivity playlist

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