Does anyone know if there is a way to have a recurring update of benchmark data in a dashboard. The support page shows how to manually upload benchmark data, but is there a way to automatically do it? Or to cross projects? I suspect the project idea is a no, but (big picture) we have employees being surveyed at different lengths of tenure, and want to show trends in data certain data fields across the projects...
We want to send out initial survey invitations via regular e-mail using the Qualtrics mailer, but then send reminders for that same invitation using the Qualtrics SMS distribution. We have full SMS enabled on our Qualtrics license. But it’s not clear if it is possible to send out the original invitation via e-mail but the reminder for that same respondent to the same survey via text message a. I found this page in Qualtrics Support: https://www.qualtrics.com/support/survey-platform/distributions-module/mobile-distributions/sms-surveys/#RemindersandThankYous which says that “Reminder and Thank You Email messages are separate from SMS messages in your library, and cannot be used for each other,” but it is still not clear if/how I can send a reminder via SMS for a survey invite that was originally sent via e-mail.
Hi team My client wants to show the rule 5-point response scale in their dashboard (so SA - SD) rather than just Fav/neu/Unfav. Is there a widget that can do this? Thanks Karen
Is there a way to enforce a file naming convention for the File Upload question type? I’m going to have 10,000+ individuals potentially uploading image files as part of a survey and I need to be able to keep track of which file is connected to each respondent. Seems like the only way for me to reasonably be able to do that is come up with a naming convention. I know I can ‘request’ they use the naming convention in the question text, but would prefer some kind of validation…maybe using JavaScript code or regex code or something like. Let me know.
So I know that you can exclude rules from a survey but how about the other way around? We created an inline pulse survey for one of our newsletters and we don't want it to 'count' as one of the surveys. For example, there are transactional and relationship surveys that go out but have a 90 day rule. We don't want the pulse survey to reset the 90-day clock on either of those, since it went to almost the whole database and wasn't something that will create survey fatigue. Any ideas on how to do this?
We offer online classes. Participants come to a Qualtrics Survey after taking the class, to pass a test, and if they pass, to get a certificate. If they fail the test, they are offered a chance to take another test and sent to an abbreviated survey. In the first survey we have a trigger that collects their email. When they go to retake the test, the second survey, authenticates their email against that contact list. The problem is we are currently using the the same contact list for several surveys (class tests) and finding if someone take more than one class test, we have duplicate emails which messes up the authentication. I don't want to have to create a contact list for each survey (class test) and wondering if there is a way to not have the trigger add a duplicate email?
Hi all! I am using the automatic scrolling once the respondent selects an option for a multiple choice question. However, when the person leaves an unanswered question and goes back afterwards to only reply this one, the page does not scroll automatically back to the end. Is there a way to solve this problem?
I have a survey setup to connect to one of our Salesforce Orgs via a response mapping. When I set this up, I was asked to sign into Salesforce. Now, it doesn't appear that I can change the org the survey is connected to. When I create a new survey and go into response mapping, it's connecting me to the same SF org automatically. However I need this other survey to connect to a different Salesforce org. Do you know how I can accomplish this?
I'm trying to manage users that have left the company, and one of the most time consuming tasks is making sure all of the content they created, uploaded, etc., is made available in a group folder where other team members can "pick up the flag", as it were. The problem, in particular with contact lists, is that you have to move each one to the group folder one at a time. So if I have a user that has 40 lists, it can take quite awhile to move all of them over. I'm wondering if there are (1) bulk move options available, (2) an method for transferring all content owned by one user to another user without having to transfer all of their projects, files, messages, contacts one by one, and/or (3) a way to set it up so that all content created by users is added to the group folder by default so we don't have to depend on individual users to remember to do that themselves. Until this type of functionality is in place, admin tasks can become a bit of a nightmare... Please help if you can.
! I want to do a custom validation on this question. If they say yes, I want to force them to put in a number larger than 0. If they say No, they have to leave the number box blank. Is this doable?
Dear community members, is there a way to have a digital signature on the email invites that are sent from Qualtrics, especially from EE. Due to the nature of our activities, people dislike the noreply emails a lot. We were contacting the Support about it and were told that for the EE platform it is impossible to amend the sent-from email address in the same manner as it is done in CX
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