I would like to change some error message text such as the one shows when the answer is requested, it says"There is 1 unanswered question on this page. Would you like to continue"I want to modify the text (and also in the translated languages)Thanks
Hi there! I have a survey with 30 questions with the same answer scale (strongly disagree (1) ..., totally agree(5)). I need to calculate the average of 10 questions, for example, but when I try to create a new variable, I select function Average, but my 30 variables (questions) doesn't appear in the combo box for X, Y, etc. Just appear 3 other random variables like "progress", " latitude of location", "longitude of location". Can you help me, please?
I want to show the new survey respondent the avg CSAT of the previous responses in the current respondent's CSAT question. Is there a way to do that?
What are the best practices to manage an organization's surveys with various owners? (in other words, more than one person in the organization creates surveys)
Hello, Qualtrics Community!We are conducting a national census of our 900 member centers using Qualtrics. About one-third of our members have not responded to the survey and we need to begin engaging regional and state partners to encourage local centers to respond. I want to provide these partners with a list of the centers that have not responded in their areas. I know I can use the "Download history" option under Distributions to pull a list of the email addresses that have not responded, but this spreadsheet does not include the embedded data in the contact list I used to send the emails, including the center name, city, state, and region I would need to create these targeted lists. Rather than manually comparing email addresses to my original contact list, has anyone found a way to pull a history summary that includes the embedded data automatically, so I can quickly narrow down the list by state and region based on my embedded data? Any tips are appreciated!
Hi!!I am trying to upload a new contact list with a TXT unicode file. all works fine, the headers are OK and i dont receive any alert message when uploading the file. However when the upload is running ant the end the pending task bar changes to red and says error. The task ends without uploading the contacts, but i dont know what the error is and how to fix it. has anyone had the same issue?? how can i fix it?Thanks
Dear community, I need to analyze free text answers by using statsIQ. Unfortunately sometimes I have multiple answers per Question (see screenshot): How can I seperate the multiple answer lines to analyze the text answers?Thanks a lot!CW
Hello everybody! I am trying to set up an automation in my XM Directory to upload my contacts from google drive, I am not sure if in the field where I have to put the "File location" can I put the url from the my google drive folder or something different. !
I have an existing on-going customer service survey and Distribute it when a project closes (keeping all responses together for the year). My admin mistakenly made a COPY of the original survey and then Distributed the copy. Now I have 2 separate surveys with responses. I would like to combine the responses back into original survey (so I dont have to combine data). Is this possible? and what are the steps? Thank you!
We're planning to relaunch the NPS survey and sending to buyers and system administrators. We are not including product questions with the survey but instead focusing on client satisfaction. Getting asked if we need to include the end users?
Does anyone know if this can be done with CSS? I want to change my banner color to white without changing my primary color. Normally changing the primary color also changes the banner color. This is the code I am trying currently but it is not working. Skin .skininner { color:#ffffff }
Hi Qualtrics Community, I'm looking for guidance from anyone that has built out short 1-2 question CX surveys that are deployed after a customer completes (or abandons) a certain digital event (an approach that we're calling Microsurveys). A little bit of background: -These Microsurveys, as we're calling them, will help measure specific tasks within our app and website environments. -A banking industry example: a customer logs onto their online banking app/website. They proceed into making a 'fund transfer' (let's say from their saving account to their checking account). After they have completed (or abandoned) this transfer, we'd like an short 1-2 question embedded survey to pop up (or slide down from the top, or slide up from the bottom, etc.) asking about that specific funds transfer process. Ideally, the customer would complete the survey in the moment without leaving the app/website page. -I understand that there is a technical layer to this, involving custom property capturing
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