Announcements
Events
Groups
Ideas

XM Community
Qualtrics Platform
iQ Suite

iQ Suite

Discuss Stats iQ, Crosstabs, and Imported Data Project solutions, best practices, & more.

201 Topics
394 Replies

When you subscribe we will email you when there is a new topic in this category

201 Topics

Recently active

Most replies Most views Newest first

PeeyushBansalQPN Level 6 ●●●●●●

asked in iQ Suite

AI features in CX

Can someone share support page on implementing AI stuff in CX platform?

3 hours ago

sam.s77Level 1 ●

asked in iQ Suite

Conversational Feedback Wave 1 and 2

Does anyone know where I am able to add Conversational Wave Feedback 1 or 2 to a survey. Is this available in the survey builder? Or is it added elsewhere?

9 days ago

shn2319

asked in iQ Suite

StatsIQ Workspace Filters

Is there a way to edit/remove saved filters in the StatsIQ workspace? Many times our team just wants to change a single variable or an aspect of a saved filter, but this creates a completely new filter which has resulted in an ever growing list of saved filters. Thanks!

14 days ago

TimOHLevel 1 ●

asked in iQ Suite

Text IQ not tagging responses

Hello!I am having some issues with Text IQ and hoping someone has an answer.Can someone help me understand - should Text IQ use the topics I have created to automatically tag all responses with those words in the data set? Here’s what I have done so far:I have created a series of topics and sub topics, some based on the qualtrics recommendations (which have 70+ responses within them) I have manually tagged about 200 out of 1400 responses Hit review and publish Only the manually coded responses appear Am I missing a step here?Or does the tool not automatically code the data and its all manual? Thanks,Tim

16 days ago

jbkLevel 2 ●●

asked in iQ Suite

TextIQ

Hi community, What are all the possible ways of updating the search query for each topic at mass in textIQ.

1 month ago

jbkLevel 2 ●●

asked in iQ Suite

TextIQ Topics

Hi community, What are all the possible ways of updating the search query for each topic at mass in textIQ.

Is there a way to turn off the StatsIQ refresh prompt? Currently it seems to pop up every 20 minutes and sometimes seems to appear up even more often than that.

2 months ago

alisonb

asked in iQ Suite

Text iQ Topics: Can You Share Topics Between Questions in the Same Survey

I have successfully created a multi-level topic hierarchy for one question in my survey. It works great. I want to use this same topic hierarchy for a different question in the same survey. Can I do that in straightforward way, or do I have to export/import and therefore maintain them separately? Thanks.

2 months ago

kgillisLevel 4 ●●●●

asked in iQ Suite

TextIQ export - is there a way to export the comments in textIQ

Is there a way to export the comments in textIQ? I know I can filter down in data and analysis or a dashboard widget and export that way but I really like the visual of the queried tagged word(s) being underlined that textiq provides.

3 months ago

four77Level 3 ●●●

asked in iQ Suite

export a dahsbaord as a powerpoint

Hi, I am looking for a way to export the dashboard results page as a PPT format - is this a format that can be exported from Qualtrics? Thanks!

Hi all,I am creating a conjoint model however have been unable to find out to exclude 2 of the same Attribute shown together.For example, if I was doing airlines, I don't want people to see 2 United's at the same time. How can this be done?Thanks!

4 months ago

DanaH

asked in iQ Suite

Using StatIQ visualization in Dashboard pages?

Hello, we’ve edited a survey for a department to allow them to combine different variables to look at their data in more depth. They need to be able to go to their dashboard and quickly absorb the information and utilize the visuals in presentations. We’ve used Stat IQ to relate two variables, resulting in the visualization that we need. Is there a way to take that visualization and move it into a dashboard page so that the stakeholders don’t have to go multiple places to access information?

5 months ago

Livia BLevel 2 ●●

asked in iQ Suite

EX :Could Text IQ do sentiment analysis from replies in multple languages?

We have an international engagement survey, with 12 languages, and we were wondering if TEXT IQ could do sentiment analysis from multple languages? Is there a way for the tool to translate and do analysis at the same time? Thank you Livia B

5 months ago

WilliamPeckUSNALevel 2 ●●

asked in iQ Suite

Text iQ is pretty lame, but other than that, Qualtrics is great (Part 1)

This post discusses my experience with the natural language processing component of Qualtrics (Text iQ) (https://www.qualtrics.com/iq/text-iq/). This software is used to analyze open-text comments from surveys or other qualitative data.Part II is here - https://community.qualtrics.com/XMcommunity/discussion/18013/text-iq-sucks-but-we-love-qualtrics-part-ii/p1?new=1TeaserWe love everything about Qualtrics, except their natural language processor (Text iQ) Part I – My take Overall, we love QualtricsI can’t say enough about Qualtrics, other then Text iQ. Their support is fantastic, and they have tons of training resources which are very well organized and thorough. Here’s one example on relating data for statistical purposes - https://www.qualtrics.com/support/stats-iq/analyses/relate-data/ It's been excellent for building surveys and doing various statistical analysis. Just not for Text iQ.The Bottom Line – I find the model cumbersome, even at scaleAfter wrestling with Text iQ for 2 year

5 months ago

jennaresearch

asked in iQ Suite

Rank order anaylsis and reporting

Hi! I have a survey with a rank order question in it. I see the results in StatsIQ but I really don't know what to make of it or how to report my findings. I've looked through all the documentation and I still don't quite get how to understand or interpret the answer. I can figure out the percentage of people who want the first choice maybe but that is as far as I can figure out. Help please! I'm aware of this https://www.qualtrics.com/support/survey-platform/survey-module/editing-questions/question-types-guide/standard-content/rank-order/ but it still doesn't help. I might have a mental block. Thank you.

5 months ago

davera_0503

asked in iQ Suite

Workflow design of questionnaires

Thanks for anyone who reads and replies to this post in advance.Due to working needs I would like to design a workflow for my surveys, described as below:First I want the respondent of the survey to choose between two choices based on a yes/no question, each leading to their own survey questions (so there will be two sets of questions)After finishing this, the survey will be partly completed and the remaining part should be completed by their supervisor, so the partly finished survey is sent to the respondent’s own supervisor.After the survey is finished by the supervisor, the surveys are all sent to a single person who is responsible for collecting all the responses.Two parts important here: The respondent who finished the first part shouldn’t be able to re-inspect the survey after he/she sent it to his/her supervisor, and the supervisor (preferably) shouldn’t be able to edit the response of the previous respondent. I’m just wondering if Qualtrics provides such function. Thanks for yo

6 months ago

jben0

asked in iQ Suite

STATSIQ too slow for the classroom?

I use Qualtrics surveys during class time with 300-400 students. I like to present summary statistics in realtime using STATSiQSTATSIQ can be very slow to load, it can say "preparing your dataset for analysis" and warn me that it can take up to 20 min. It never takes that long, but it can be too long (e.g. 10 min)Is there anyway to speed this up?ps. I noticed getting the data ready for export can also be slow.

6 months ago

NatalyPelaez

asked in iQ Suite

Ranking Top Mentions in Overall Recommendation Question by Customer Segment

I have a metric that divides customers into three groups by spend: micro, small, and MediumAnd I have verbatims in response to the overall question, likeliness to recommend.I would like to create a customer profile for each of the segments based on the top mentions for each spend group to understand if there are things that are more important to one group than to the other.How can I do that?

6 months ago

vaneskawLevel 1 ●

asked in iQ Suite

Can we upload Text IQ data into Stats IQ?

Is there a way to move Text IQ codes (including the counts) into Stats IQ? Ex. I have 1000 Text IQ responses with 3 codes, (School, teacher, curriculum). Say, “school” is coded 2000 times, and “teacher” is coded 4000 times. Is there a way to move this quantitative Text IQ data into Stats IQ? Additionally, I created a dashboard that brings in the data from 5 different surveys. I used Text IQ and coded all 5 surveys in this new dashboard. I can also see the name of the survey connected to each survey response. Is there way to access this data, so that I can determine the frequency of particular Text IQ codes with a particular survey? I’d like to see that in Survey #1, “teacher” was coded 200 times, in Survey #2, “teacher” was coded 500 times, in Survey #3, “teacher” was coded 700 times, etc.

Recently, I learned TexiQ does not work with conjoint. I am not sure why this is the way it is. Imagine, you have a conjoint to find optimal pricing. But, you also have an open-ended question asking for feedback on a product feature. You cannot take advantage of TextiQ because you used conjoint. No other reason. Rather, you are locked-out of using TextiQ. I suppose you’d have to go through a few hoops to create a second “dummy” survey to import the open-ended questions from conjoint into the “dummy.” Then, you may be able to use TextiQ, but man, that’s a LOT of effort. Thanks.

8 months ago

Hmm1W0nder

asked in iQ Suite

Text iQ - parent versus level 1 topic

In CX, if you only have two levels of text iQ code, do you use Parent-Child or Hierarchy Level 1- Level 2 topics? I am thinking that these serve the same purpose...with parent = level 1, child = level 2...it’s just that the hierarchy way allows for further drilling (if needed), grandchild = level 3? . Regardless, I need just 2 layers, so,is there a better approach for some reason? Or could I use either? Or are both needed to allow for the creation of different widgets??

8 months ago

Umang UpadhyayQPN Level 4 ●●●●

posted in iQ Suite

AUA

Hey All! Has anyone tried using the AUA for text IQ.

8 months ago

vaneskawLevel 1 ●

asked in iQ Suite

Change the logic of child codes in Text IQ?

I like using child codes in Text IQ to organize particular codes under a main theme (adult code). However, the logic in Qualtrics treats the child codes as an “and/both” statement, so that the adult code name must be present in the text of the child code text. Example: adult code is “Ocean,” child code is “Pacific.” With Qualtrics, only text that includes both “Ocean” and “Pacific” will appear. Is there a way to see all comments with the word “Pacific” regardless if “Ocean” is present in the text AND have “Pacific” as a child code under “Ocean”?

Has anyone else received this error when attempting to run a regression analysis? My input variables are not missing any data and there are no filters applied. Thanks!

9 months ago

RebeccaBell

asked in iQ Suite

Relative Importance - Baseline Input Variable

I’m new to Qualtrics and working on some logistic regressions. I see that I can change the baseline for each input variable I’m using. You can see here, my inputs are related to satisfaction (top box, bottom box, indifferent). I don’t see any documentation around this, though. How does Qualtrics determine what to use as the baseline and why/when would I want to change this baseline?Thanks for the help!

9 months ago

Page 1 / 9

Motivational Playlist

Terms & Conditions

Sign up

Already have an account? Login

Social Login

Login to the community

Social Login

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.