Hello! the new B2B Command Center functionality only works with salesforce? Or is it possible to make it work with other CRMs like dynamics or via webservice or SFTP?
Hi!! At my job we want to start working on the developer experience, I would like to know if anyone in the community has worked on this topic and how they have done it or if they have recommended study resources
Hi!!I am trying to upload a new contact list with a TXT unicode file. all works fine, the headers are OK and i dont receive any alert message when uploading the file. However when the upload is running ant the end the pending task bar changes to red and says error. The task ends without uploading the contacts, but i dont know what the error is and how to fix it. has anyone had the same issue?? how can i fix it?Thanks
Hi! I updated responses for a project, but I keep receiving new responses with old metadata. Does anyone know if that update responses with current metadata applies for partial responses as well?
Hi!! i think i already achieve 5 genius reactions for the first genius badge. However is not showed on my profile.Has anyone seen this same issue? or is just particular to me?
Hi!! i have been noticing some delay in the ticket reporting page. I have a widget showing the number of tickets per owner and status, for the ones open and in progress. Many tickets already closed are still appearing there. Is there a way to manually update this page? is someone else seeing that delay?
Hi! I have noticed after making some projects in the EX platform that the default recode values for the multiple choice answers are never 1-5, they get like random numbers. 63-68 for example. Is there a way to fix this?. I have been doing it by recoding the first question and then copying that one, but sometimes it gets confusing. Thanks
Is it possible to filter between different data sources in Text IQ module when accessed from the dashboard?
Hi! the weights applied on the page of weights in vocalize can be applied to groups of fields?
Hi! i am working on a project and each survey question has a different weight in the final metric, this is achieved with a personalized metric. But I have to apply the weights to the type of respondent, I have two types of respondents, one weighs 20% and another 80%. If apply to these weights on the vocalize weighing page, will those also be applied to the result from the custom metric? I'm not sure about this part
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