I’d like to automatically send gift cards to respondents of a Qualtrics survey to incentivize response rate. I read here that Qualtrics provides integrations with Tango and Rybbon and would like to know pro & cons of both vendors from people who’ve used them. Thanks.
I’m interested in knowing the % of people who answered a survey compared to the total number of people who received a given survey. It’s as simple as that, however Qualtrics makes it so complicated. I went several times through this page, but it just doesn’t work for me: https://www.qualtrics.com/support/vocalize/widgets/xm-directory-respondent-funnel/#ResponseCompletionRateFirstly, I don’t want to know how many survey were started, only how many were finished ones.Then, I don’t care if the answer comes from an invite or a reminder. Also, I have several distributions per survey project. How can I measure yearly trends for my response rate? Finally, when I add the funnel statistics to a dashboard, I have the impression the calculation is made for the whole directory of the contacts. How can I filter on one specific survey? Knowing that I have embedded data in each survey that helps me differenciate between them. But in the data source of the funnel statistics this field is nowhere to be
My company uses Jive https://www.jivesoftware.com/ as an internal social media tool. I’d like to automatically publish customer comments from Qualtrics to Jive in a group. Does anyone know how to do this? Thank you.
Hello.My company uses a learning platform that is integrated with our CRM, Salesforce. Information about which user watchs or attends a session from this platform is then sent to Salesforce. There's an integration between Salesforce and Qualtrics that creates a contact list in Qualtrics per day per region. This is already automated.Now, I'd like for a survey to be sent automatically to these recipients.Was is best practice in this case? Has anyone been through this before?My goal is for learning platform users to receive a survey as soon as they watched an on-demand video or attended a webinar.Thank you for your help.Best regards,Iolanda
Hi, I used to have a guide on the right side of the survey with a step-by-step guide. I want to retrieve it, but even if I create a test project, I won't appear anymore. Does anyone know how to have it back? Thank you!
I have a survey that is sent to customers attending a Training session. I would like to send it to people at the end of each session to get a high response rate. Using a web link is not ideal as I cannot track identifying information. Uploading a contact list is not an ideal option either. Teams who are admin on this survey have the bandwidth to create a contact list only once a week. We would lose the survey momentum and have fewer respondents. To sum up, we want to have the cake and eat it too 😊 I’d like to have your opinion on a solution that will combine embedded data + instant send. Thank you!
Hello, When I try to connect a survey to Salesforce through Tools, I have the following error message: error=redirect_uri_mismatch&error_description=redirect_uri%20must%20match%20configuration The displayed URL is https://login.salesforce.com/services/oauth2/authorize?response_type=code&client_id=3MVG9Km_cBLhsuPwL1vhoRAbBMsmsp7HGNsRq1FB.NLAFsd.CXv.wjtXgnfbdEZjTPt2anYfHeG935Ek8K280&redirect_uri=https%3A%2F%2Ffra1.qualtrics.com%2FOAuth.php&state=%7B%22user%22%3A%22UR_beYzEIGMmEk69sV%22%2C%22redirect%22%3A%22https%3A%5C%2F%5C%2Faxway.eu.qualtrics.com%5C%2FCP%22%2C%22sandbox%22%3Afalse%7D&display=page Does anyone know how to fix this? Thank Q community! Best, Iolanda
Hello everyone,I took a survey which included a question "would you like us to contact you?" and if the answer was yes, a Calendly widget appeared in the browser (not a pop-up) - so the respondent could book some time with a researcher straight away.Does anyone know how this works?Thank you.Best regards,Iolanda
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