My company uses Jive https://www.jivesoftware.com/ as an internal social media tool. I’d like to automatically publish customer comments from Qualtrics to Jive in a group. Does anyone know how to do this? Thank you.
Automatically adding customer comments on internal social media
I’m not familiar with that platform, but sometimes if you reach out to your account manager or CSM at external solutions like Jive, they may be able to assist you on additional information/instructions for API integrations.
+29
Follow this Jive API guide: https://developers.jivesoftware.com/api/v3/cloud/rest/CommentService.html#createComment(String,%20boolean,%20String,%20String,%20String)
And this guide for Webservice task: https://www.qualtrics.com/support/survey-platform/actions-module/web-service-task/
Hope this helps
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.