Hi, I have a survey that has a light background color, so the container on the answer options don't show up well. I'd like to define the color of the container to be a little darker to make it easier to see. Any ideas on code I can add in the Look and Feel section to achieve this?!
I want to add a description of the survey before the first question. How do I do this?
Hi there, I currently have a slider question with a 5 second time question above it - the timer needs to be displayed to participants. Currently, if you select a point on the scale within the 5 seconds it will autoadvance after the 5 seconds has passed. This is what I want it to do. However, I also need it to autoadvance if the participant doesn't select a point on the scale/doesn't answer the question. At the moment the time just counts down from 5 and then if no answer is selected the timer restarts again. I need it to autoadvance. If I remove the timer from being visible to participants I don't have this problem - it autoadvances after 5 seconds with or without an answer. However when the timer is visible to participants (which is what I need), it will not autoadvance unless an answer is picked. Ideally after the timer runs out and if no answer is selected I also need it to pop up with a box saying they were too slow. Any ideas how to fix/do this? Cheers
I am trying to set up our survey so that participants who are deemed ineligible are immediately redirected to one webpage, and participants who are eligible are redirected to a different webpage after completion. Currently, I have set the main survey termination option to redirect participants to one website. Then, I have tried to use customised termination points in the survey flow to send participants who are ineligible to the other website by branching their responses to customised end survey points where I have selected "override survey options", "redirect to a URL:" and have inserted the relevant URL. However, all participants are now being sent to the first website rather than to the URLs that I have set up in the survey flow. Does anyone know how to resolve this issue? This method worked previously when we were sending participants to different end screens based on their eligibility, but the use of the URL redirection doesn't work with the same logic setup.
Our new dynamic themes use an ugly grey color on matrix questions and some other question types. Can anyone share the CSS for setting the text color throughout the survey. Text color is no longer appearing as an option for me in the Advanced Look and Feel editor. Thanks!
I started data collection and was wondering if there is a function to see the average completion time for the surveys already completed. Many thanks for your help and best wishes.
I have created my organisation ID (university account). I wonder why my account always log in even I try to log out but it refresh and appear the old page. Therefore, I have to close the tab every time when I finished. Besides, I tried to reset my password, but I did not received the reset password email in my university email account. Is it possible that I am not allowed to change it? Thank you.
When exporting the data from my survey the downloaded zip file is empty , I have tried different formats but none download. Any advice on how to fix this?
Hi All, I'm aware of the Survey statistical widget which includes daily response rates. However, is there a way to include the response rate in a widget which tracks (for example) NPS or other scores. The statistical widget is daily and we'd like to turn it into a weekly rolling chart. Is there a way to do this other than exporting the data and manually importing it back in using the import csv feature within vocalise? ! Thanks Rod
I deleted the incomplete responses when analyzing my data, however now in the write up report I need to talk about the incomplete responses so is there a way I can get them back?
Hello, in a survey of mine, I have used randomized blocks. I now want to see in which order respondents have been presented with the blockand have enabled "export viewing order data for randomized survey" when exporting my data, but I'm struggeling to understand the extra columns. I do understand that "1|2|3" in "Block1_DO" means that the respondent has seen question 1 first, then question 2 and then question 3 in Block1. However, what do the columns starting with "FL_" mean? Do they refer to block randomization? Any help is appreciated, thanks!
Hi all, I am working in R and I have used the 'List Contacts In Mailing List' API to retrieve customers from a mailing list. The list is pretty big, circa 400k which means I have to use pagination. My code works and I can successfully pull data into R. However, I have found the API to be very buggy and quite often returns a '500 Internal Error' responses. To combat this I have had to create a while loop, which continually calls the API until it returns a '200-Ok' response. I was wondering whether anyone else has used this particular API and whether they have run into similar problems? Many thanks Anthony
I have a survey that some people took once and some people took twice. I do not want to delete any of the raw data, but I want to build out a Vocalize report that only shows results from a person's first survey response. Is there an easy way to do this? I can't find a way to filter on Response ID, which would work.
As far as I can tell I have followed the instructions on this website: https://medium.com/@jlroo/integrating-a-qualtrics-survey-with-amazon-mechanical-turk-561cdeebe239 but for some reason the validation code isn't being generated at the end. I got a bunch of angry messages from people on mturk saying it wasn't working. I think the issue lies in the "set embedded data" step in the web service block. You can see how mine (on the left) looks different than theirs (on the right). How do I get that little green "ed" thing to show up? ! ! Here's the link to my survey: https://umich.qualtrics.com/jfe/form/SV_6fcPNW9Q7NZLMFv
How do I pick a question at random from a group of questions and then afterwards ask another question from the same group that excludes whichever questions was already asked?
I would like to change the font-size of the text entry, please kindly help to answer how to do this. Thanks!
We use the API to create contact lists of customers who completed a transaction in our banking centers the previous day. Every morning the API grab this contact list and distributes it meaning no work on our end. We're wanting to now start sending reminders for these daily "automated" distributions. I know I could add these manually, is there any way to automate the reminder to the unfinished respondents as well?
Hi there, I am trying to build a question that allows the user to add an extra text field if he/she has more than one text based answer for the question. For example: "Please write next to the relevant confidence level, ’the reason why’ the customer needed service #2? You can add as many 'triggers or reasons’ as you like, simply press the ‘ + ‘ symbol to create another entry field. 1. Confident and assured: + The customer needed to get their drivers licence updated + The customer can see that our Smart Payroll service is down, and wanted to be advised when it will be up and running again." And so on and so forth. These need to be text entry (not multiple choice) as it could be a whole host of different things, but needs to allow the user to add between 1 and 10 answers. Does anyone have any idea on how to achieve this? Kind regards, Josh
Hi, Qualtrics newbie here- I've adapted some HTML, CSS and JS to produce the desired result. The link is here: https://jsfiddle.net/9k2ge6ws/1/ I'm having real difficulty in getting this to display in a qualtrics question, and would be very grateful for any help! Thanks, Chris
Hi all, Me again... As you were so helpful last time I thought I'd try my luck again. I'm needing to add a lot of text to the footer of my survey. However, when I preview the survey the footer texts starts on the regular white background and then goes on to grey background as if there is too much text. Is there a way I can extend the regular background to cover all the footer text and not have any grey area, or any other solution? Thanks
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