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Export error

  • July 4, 2019
  • 1 reply
  • 272 views

When exporting the data from my survey the downloaded zip file is empty , I have tried different formats but none download. Any advice on how to fix this?

Best answer by Subu

Hi @AB123 When downloading, click on "More options" and deselect the option "compress data as zip file" option. If still not working then better to contact support. !

1 reply

Subu
Level 2 ●●
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  • Level 2 ●●
  • 52 replies
  • Answer
  • July 6, 2019
Hi @AB123 When downloading, click on "More options" and deselect the option "compress data as zip file" option. If still not working then better to contact support. !