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Reminders on an Automated Survey Distribution

  • April 4, 2019
  • 1 reply
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Murph
We use the API to create contact lists of customers who completed a transaction in our banking centers the previous day. Every morning the API grab this contact list and distributes it meaning no work on our end. We're wanting to now start sending reminders for these daily "automated" distributions. I know I could add these manually, is there any way to automate the reminder to the unfinished respondents as well?

Best answer by Subu

Hi @Murph Yes, you can do with API. Collect 2 values after your main mailing setup. st=Meta.Status pid=Result.EmailDistributionID After the main distribution add a condition to check {st} is Success then call the API in same way as you did for main distribution. Request=sendReminder ParentEmailDistributionID={pid} Else all fields in same way.

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Subu
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  • April 10, 2019
Hi @Murph Yes, you can do with API. Collect 2 values after your main mailing setup. st=Meta.Status pid=Result.EmailDistributionID After the main distribution add a condition to check {st} is Success then call the API in same way as you did for main distribution. Request=sendReminder ParentEmailDistributionID={pid} Else all fields in same way.