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Survey Platform

Discuss Survey Platform solutions, best practices, & more.

  • 4,357 Topics
  • 10,570 Replies

4357 Topics

Y
YW99
asked in Survey Platform

Measuring changes before and after using a matrix?

We have a matrix with a likert scale with statements about knowledge on topics covered in the course. Row 1 asks questions about knowledge on topic 1 before the course and row 2 asks knowledge on the topic after the course; row 3 asks questions about knowledge on topic 2 before the course and row 4 asks knowledge on topic 2 after the course, and so on. Will we be able to use Qualtrics analytics to measure the changes in knowledge for each topic? Or do you recommend we format the question differently to assist us with this analysis?

0
Y
37 minutes ago
Y
YW99
asked in Survey Platform

How do you shade every two rows in a matrix

I have a matrix with 8 rows. I need to shade rows 3 and 4 and rows 7 and 8 in a different color. Can you please share how do I do this? Where exactly does the custom code get pasted?

0
Y
42 minutes ago
J
Level 2 ●●
jMakinLevel 2 ●●
asked in Survey Platform

Recode value

Hi all,i have a list of 100+ plant species - each has been recoded as either a “0” or a “2” depending on their status.If i conduct a survey using any of the “2” species it doesn’t matter which one i choose, it will always get uploaded as one specific plant species. That is, regardless of which “2” species i choose it will always get put into Data and Analysis as the same one “Ulex” in this case.Equally if i choose a “0” species (any one of the 80 odd options) it will only ever show up as one species option: in this case “Acacia” What is going on? Is recode messing with the selection?

0
J
Level 2 ●●
6 hours ago
F
Level 3 ●●●
four77Level 3 ●●●
asked in Survey Platform

resources on statsiQ and R scripts

Hi, I’m seeking any resources on how to run R scripts in StatsIQ, as have heard of this. Are there resources available to get started with visualizations etc.? 

0
F
Level 3 ●●●
8 hours ago
F
Level 3 ●●●
four77Level 3 ●●●
asked in Survey Platform

data table in the Reports

Hi, Under Reports, in the data table type of visualization, I am interested in the percentages (similar to the Results tab widgets). Is there a way to select a data table with “n” and “percentage” displayed side by side?  Thanks!

1
Sachin Nandikol
QPN Level 5 ●●●●●
7 hours ago
F
Level 3 ●●●
four77Level 3 ●●●
asked in Survey Platform

pin widgets from results tab to a dashboard

Hi, I have question regarding widgets that appear under the full Summary Results page. Is there a way to pin the widget to a dashboard?

1
Sachin Nandikol
QPN Level 5 ●●●●●
7 hours ago
J
johndanielshicks
asked in Survey Platform

Use Javascript to download csv data from qualtrics, filter it by userID and display questions in table

I am trying to run questions in a qualtrics survey that have tables with information based on the respondent’s userID. I want to download an external CSV file from a github into the javascript, filter it by the userID of the respondent, and then display the information contained in that user’s row in a table for the question. I’m a complete beginner to JS, so I hope this makes sense! My code, which doesn’t work, is the following: ```Qualtrics.SurveyEngine.addOnload(function() {    // Fetch the CSV data from GitHub    fetch('https://raw.githubusercontent.com/username/repo/main/data.csv')        .then(response => {            if (!response.ok) {                throw new Error('Failed to fetch CSV data');            }            return response.text();         })        .then(csvData => {            // Parse CSV data into JSON format            const parsedData = parseCsvData(csvData);             // Get current respondent's userID and conjoint task number            const userID =

1
R
Level 2 ●●
4 hours ago
F
Level 3 ●●●
four77Level 3 ●●●
asked in Survey Platform

qualtrics report - showing percentages in a pie chart

Hi, I have a question on the pie charts created in Qualtrics Reports.  The data appear to show as counts in the “slices” of the pie chart, but I am looking for a way to display percentages (of the total responses) instead of count values. Is there a way to change this in the pie chart? 

1
C
Level 2 ●●
10 hours ago
D
Dzhrago
asked in Survey Platform

Support is Not Responsive

Hello, I’ve been trying to get on a call with ONE person from the Qualtrics team to discuss questions about my active survey and potential monthly billing options for what I’m looking for. The sales team is not responsive. I was supposed to have a “meeting” with a sales rep at 10:00 am PST today and it was a complete no show and my emails ignored. Can I please have help with my account and discuss questions with a real person? Thanks,Arman

0
D
15 hours ago
KristiC_USG
KristiC_USG
asked in Survey Platform

Google Maps Autocomplete Missing Zip Codes

We have the Google Maps Autocomplete enabled in our account. However, it does not appear to be pulling zip codes as part of the request. As we will be using this to validate shipping addresses, the zip code is critical to our use. See the image below. I’ve verified the output in Data & Analysis and it is not there either. I was hoping it would be, even if it’s not displaying on screen. Is there something different I need to do to make sure this information is captured? (For the record, I am one of our Brand Administrators, so I do have access to our Admin pages.) Thoughts? Suggestions? Thanks,Kristi

0
KristiC_USG
15 hours ago
L
Level 1 ●
Lauren_HitchcockLevel 1 ●
asked in Survey Platform

survey language sets language of email

I have a survey that we will be distributing with an anonymous link. The survey is available in English and Spanish, as are the confirmation emails that I have set up as a workflow to go out when new responses are submitted. Unfortunately, when the users submit the survey, it’s only sending the emails in English even though they may have changed the survey language to Spanish while filling it out. What do I need to do to trigger the Spanish translation of the email instead of the English one?

1
Sachin Nandikol
QPN Level 5 ●●●●●
16 hours ago
F
Level 3 ●●●
four77Level 3 ●●●
asked in Survey Platform

is it possible to reopen an anonymous survey link

Hi, is it possible to reopen an anonymous survey response for the respondent to go back and edit responses in Qualtrics, if the link was distributed via anonymous link? Or is this only feasible in the personalized links? 

1
Sachin Nandikol
QPN Level 5 ●●●●●
17 hours ago
K
Level 1 ●
kubatoLevel 1 ●
asked in Survey Platform

Email triggers - where to see sent emails

Where in Qualtrics can I find emails sent using the Survey → Options → Post-Survey → Manage email triggers option?Our survey is programmed to send an automatic ‘thank you’ email once a participant has completed it.While testing, 2 participants received the email while one didn’t - despite completing everything correctly.I would like to check if this missing email has been sent.Thank you for your help.

1
Sachin Nandikol
QPN Level 5 ●●●●●
18 hours ago
D
Dave D
asked in Survey Platform

Want choice text and not choice numbers in Excel exports

Trying to use Drag & Drop choices so people can rank their preferences. When the survey is complete I would like to get my results in and Excel or CSV and have “human readable” data for each line - but I am only able to get the numbers of the choices and not the actual text. So for example I want to see: Dave - pizza, ice cream, sushi, popcornLisa - popcorn, sushi, pizza, ice creamRalph - ice cream, pizza, popcorn, sushi But instead I’m getting:Dave- 1,4,2,3Lisa - 4,2,1,3Ralph - 4,2,3,1 When exporting the file under Data & Analysis, I choose “Download all fields” and “Use choice text” (instead of Use numeric values) -- But I still get numbers for each question in my Excel sheet. Any tips?

3
C
Level 2 ●●
8 hours ago
O
Oscar_db
asked in Survey Platform

Two versions of a question with week apart

Hi, I have a question concerning using Qualtrics for my experiment. In the experiment I want to compare the results of two questions. The questions are framed in a slightly different way. I would like every respondent to answer the question in a survey and then answer the other version of the question a week later. Preferably it would be randomized who gets which question first, but it is important that they will get the other question 1 week later. Is there a way do this?

3
R
Level 2 ●●
1 hour ago
A
Agathe_S
asked in Survey Platform

Linking 3 surveys, and sending them at specific/individual times

Hi,I need to conduct a longitudinal study with 3 data collection moments and I am not finding a suitable solution to link and distribute my 3rd survey at the correct time. I am hoping to receive some suggestions from the Community.  Here is what I would like to do:Survey 1→ Respondents fill in the consent form to participate in the study, including identifiable information (name, email address).Survey 2→  Survey 2 directly follows Survey 1 (via URL or email task) and is linked to Survey 1 through an embedded “participant ID” (which was randomly generated in Survey 1). Survey 2 can be filled in right after Survey 1. In Survey 2, I ask participants to indicate when their therapy session will take place.Survey 3 → Here is what I cannot solve: I want to send Survey 3 to participants exactly the day after their therapy session. This day will be different for everyone, so I cannot automatize this and schedule a fixed time for everyone based on some rule. I do not mind sending Survey 3 manual

0
A
21 hours ago
J
Jenny_T
asked in Survey Platform

Loop and merge (skip loop if embedded / merged data is blank)

Hi,I am asking users to listen to a song and then answer a few questions about it.There are 100s of songs so I am using the loop and merge function to insert the song details for each loop. The data is in this kind of format - song details are in embedded fields + stored in the directory.This means I need a variable number of loops, based on the song count. Or for the loop and merge cycle to stop once it reaches an empty field.   Is there a way to do this? Thank you! 

1
TomG
Level 8 ●●●●●●●●
21 hours ago
U
UniSurveys
asked in Survey Platform

Survey saying completed when incorrect password or ID put in

Hi All,My survey uses student ID and DOB e.g. 1234567 and 0101200Which works perfectly for those who put the correct details in. But for those who don’t, then get the first error message saying unable to log you in with details or words to that effect. Then a message appears to say if they make the same error again, that they have completed the survey. Is there a way to avoid this until they details are inputted correctly.When I export the data, it says it 100% complete so then not allowing them to get sent another reminder to complete. I have to go on and delete the response for those who don’t get in contat with me, and send a retake to those who do.

3
U
17 hours ago
N
NatalieG
asked in Survey Platform

Viewing/using a created variable in reports

Hello,I would appreciate any guidance on being able to view a variable that I created via the statsIQ function in Reports please.I have used the slider question type to deliver the Personal Wellbeing Index, which is comprised of 7 statements with answer options ranging from 0-10. I need to create an average of each person’s responses across the 7 statements. I received advice in a previous thread that I should use the Create and Clean Variable function to do this, as detailed below:This worked, and I can view the data in the statsIQ section of my results. However, I can’t see these results in my reports. Should you be able to see this information in Reports? If so, can someone please advise me how I might be able to do that?Thanks for any advice

2
N
10 hours ago
N
natailec
asked in Survey Platform

Custom validation error message over specific cell

Hello! I’m an undergraduate research fellow and building a survey for my professor’s research project.To gain context for this question, in an attempt to gain more accurate answers for more stigmatized questions, for a page of the survey, respondents will point to “yes” or “no” on a page of numbers and the researcher will write down the number in the cell (and the point is that they won’t know if it is “yes” or “no”). However, in a pilot version of this survey (that was done on paper), there were a lot of errors in interviewers mixing up numbers (writing down a 7 as a 1, for example) and the Qualtrics survey is supposed to eliminate these errors. Therefore, I’ve set a custom validation for all of the questions on the page to only allow values that match a certain regex of numbers. This part works — however, I would like for when the interviewer attempts to go to the next page, the error message to be displayed on the exact cell where the incorrect value is written in instead of above t

6
R
Level 2 ●●
4 hours ago
M
Level 3 ●●●
mdarukaLevel 3 ●●●
asked in Survey Platform

Question scripting

Hi All, Can this type of question be created in Qualtrics? I have created a Matrix table with text entry and carry forward choices from the specified question. Looking for the same format. Thank you 

1
R
Level 2 ●●
1 day ago
R
RowanP
asked in Survey Platform

Invalid field group

I have asked the same question more than once (as part of the pilot) and one time it displays the results correctly and the other times it states ‘Invalid field group. There is a mismatch in the field group’s field types’.What settings do I need to change to make sure the results display please?   

1
R
Level 2 ●●
1 day ago
A
ASkog
asked in Survey Platform

Hide next button until In-page display logic question is shown

I have a questions that uses in-page display logic. I want to hide the next button until one of the questions shows. I can hide the button but can’t get it to show based on the conditional question loading.

4
A
18 hours ago
N
Navneet
asked in Survey Platform

Modal Popup Not Getting Closed 

Modal Popup Not Getting Closed I tried to recognize the close button on the modal popup by using JS or jQuery function but it is not getting recognized. Only if i scroll back to that particular element then only it is getting recognized.  //document.getElementsByClassName('QSIWebResponsiveDialog-Layout1-SI_0AitJRaDtHNzgbk_close-btn')[0].onClick(); 

1
R
Level 2 ●●
1 day ago
A
akrodger
asked in Survey Platform

Randomization of mixed design

Hi Everyone,I am looking for some guidance on how to implement randomisation for the following experimental design: There are 6 evidence conditions (within), 6 policies (within), and 36 stimuli (between) (i.e., one stimulus for each evidence condition and policy combination). I am trying to implement randomisation for evidence condition and policy such that each participant is exposed to all 6 evidence conditions and all 6 policies, but only one policy across per evidence condition (i.e., 6 of the 36 stimuli). In other words, if a participant is exposed to policy X in evidence condition Y, they will not be exposed to evidence for policy X in any other evidence condition. Additionally, I want to expose participants to the 6 evidence conditions in random order so that each policy is evenly selected within each evidence condition. I set up some test blocks to try and figure this out (see example with 2 evidence conditions and 3 policies below).However, I cannot figure out how to implement

1
O
QPN Level 5 ●●●●●
1 day ago

Productivity playlist

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