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Survey Platform

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  • 4,435 Topics
  • 10,699 Replies

4435 Topics

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Amelia Spencer
asked in Survey Platform

Too much data to display - your filters may be too inclusive!

Hello, I have made a survey for an assignment and one of the questions wont show up. The message says “Too much data to display - your filters may be too inclusive!”. I have tried to mess with the filters, but I don’t think I have any on. I have also tried to export the question as an excel sheet twice an a CSV once. It will not export. Does anyone know how to help? 

1
S
2 hours ago
K
kschaefer
asked in Survey Platform

HTML Configuration and Email errors

I’m working on rebranding some survey emails and sending tests to myself. they appear different in the test email than in Qualtrics where i’m building them and i asked Qualtrics why and they said its because“This is an issue regarding the configuration of each mailbox on each recipient personal computer. The message is configured correctly, the difference is regarding the HTML configuration for each different mailbox.”I attached a file of what Qualtrics sent me (looks correct when they get the test email) and then what it looks like when I receive the test email as well as what it looks like in Qualtrics where i built it.Anyone else having this issue? How did you resolve? 

0
K
4 hours ago
N
Level 3 ●●●
Neha TankLevel 3 ●●●
asked in Survey Platform

Create quarter field to be used in Dashboard filter

Hi,I have a simple requirement of having a quarter year field to store End date value in QQ/YYYY format so that I can use it in filter of my dashboard. Please guide how to achieve. I do not want to manually update records. However if there is a solution for future new responses and for historical I need to populate manually, I am fine. I do not need a forever manual process :)

4
V
Level 2 ●●
6 hours ago
B
bethtk9
asked in Survey Platform

Displaying questions based on an integer response

I am creating a survey in Qualtrics and one of the questions follows this logic: the respondent selects how many students they have intervened with regarding suicide, and the next two questions will be specific to each student. The first question asks how they intervened, and the second question asks how comfortable they were with intervening. For instance, a respondent might select 1 student and answer the 2 questions for that student, while another respondent might select 2 students and answer the 2 questions for each student, etc. Could anyone help me with creating this logic?I would appreciate your help.

1
MatthewM
Level 6 ●●●●●●
6 hours ago
P
paras.shah
asked in Survey Platform

SSL Certificate Problem

We added a web service in our survey flow, for which the URL happens to be working fine outside of Qualtrics, when run in browser.But when testing the web service URL in Qualtrics, we are not able to see the raw data and getting an error message like - "Web Service Error #60: SSL certificate problem: unable to get local issuer certificate". Please guide me what to do in this case.

0
P
6 hours ago
J
John_Smith88
asked in Survey Platform

How to carry forward randomized order of a subset of multiple choice response options to next question

I would like to do the following with questions Q10 and Q11 (screenshot below): Step 1. Randomize the order of the 1st 7 response options (the brands) while anchoring the last 2 response options (which are both “exclusive” response options). This Step can be done using advanced randomization.  Step 2. Carry over the randomized order of the 1st 7 response options (the brands) in Q10 to Q11 (i.e., the randomized order of brands in Q11 must appear in the same randomized order as they appeared in Q10) while, at the same time, anchoring the last 2 response options (which both must still be “exclusive” response options). Step 2 cannot be done using “carry forward choices” because the “advanced randomization” from Q10 cannot be carried over to Q11.  Question 1: How can I accomplish Step 2? What is the simplest way, JS or Survey Flow? If JS, what code would be required? (I’m novice at JS) Question 2: Additionally, how can I record the order that response options were presented in Q10 and Q11 i

0
J
7 hours ago
R
Level 1 ●
R_cstalinLevel 1 ●
asked in Survey Platform

Show Open Text Box only when Other is selected

Hi champs, I have the below question where “others” appears 3rd in the list and would like to show the text box only when respondent selects others.What would be the best way to achieve this?

3
Tom_1842
Level 8 ●●●●●●●●
10 hours ago
M
molnare
asked in Survey Platform

JS for formatting and masking not working

Hello!I have a form that requires authentication via a user ID. This ID is the same format as an SSN: XXX-XX-XXXX.I don’t know JS, but was able to cobble together some code that I thought was validating for numbers only, entering 9 of them, and masking to keep the dashes in the format.I was wrong and somehow, 0.8% of respondents have been able to skirt the requirements and mask.I have been able to identify two issues - though I do not know how to fix them.The user is able to enter spaces. The user does not have to enter 9 digits. There are other entries that I can’t figure out how the entries occurred and cannot duplicate.One user entered a name. One user entered an email address. Once, the dashes were replaced with slashes. A few times, the dashes were replaced with zeroes. A few times, the dashes were replaced with spaces.This is a test survey with just the ID question + JS for test.Here is the JS:Qualtrics.SurveyEngine.addOnReady(function(){    jQuery(".InputText").on("cut copy past

0
M
10 hours ago
TerriD
Level 2 ●●
TerriDLevel 2 ●●
asked in Survey Platform

CX Dashboard Groups -- possible to export group?

It would be great if I could download a Dashboard Group like I can download a single widget. I’m not seeing a way to make that happen. Am I missing something or is it really not there? 

0
TerriD
Level 2 ●●
11 hours ago
E
enriquehernandez
asked in Survey Platform

Stuck "We are generating the prepared dataset for you and this will take some time"

Dear all,  I am running a few surveys and in some of them all of sudden the following message appears in the Data & Analysis tab “We are generating the prepared dataset for you and this will take some time”.  I have not created any test/prepared dataset and this is stuck at 0%. In the meantime I cannot export my results neither through the web nor through the API.  Do you know how I can stop this process from running?

1
Sachin Nandikol
QPN Level 5 ●●●●●
12 hours ago
D
dickinsonca
asked in Survey Platform

redirecting from a Qualtrics survey to another web site and back to the Qualtrics survey

Hi all,I'm wondering if it is possible to redirect someone from a Qualtrics survey to another web site (in this case, so they can complete a task on that web site that would not be easy to incorporate into the survey) and for them to then be redirected from that web site back to the same survey. (I would also need to send an ID code from Qualtrics to the other web site, but that's a separate issue.) Any information would be helpful - thank you in advance.Chris Dickinson

9
KristiC_USG
12 hours ago
jpmorgan
Level 2 ●●
jpmorganLevel 2 ●●
asked in Survey Platform

Authenticator/Retake link setup

Hi everyone,I feel like this must be possible, but I’ve yet to find a working solution. I need the following behavior, using an anonymous link:authenticate via Google OAuth SSO, capture email address:  if a respondent is taking the survey for the first time and their email address is not in the associated contact list: collect response trigger workflow after submission to add info to the associated contact list if a respondent is taking the survey again and the captured email address is found in the associated contact list: authenticator recognizes that they’re in the associated contact list end of survey element redirects to a retake link, using their previous response ID update info in the associated contact list The new user flow seems to be pretty straightforward, but I can’t seem to get the redirect → retake process to work properly for returning respondents.  Any help would be appreciated!

13
jmborzick
QPN Level 4 ●●●●
13 hours ago
L
Lucas.viaud
asked in Survey Platform

highlight an answer with different colour depending on the answer, inside a matrix

Hello everyone,i’m trying to make my question look like this, depending on the answer clicked by th respondant. Is there a java code available for this ?

3
R
Level 3 ●●●
14 hours ago
F
Fergus N
asked in Survey Platform

Embedded Data problem - only appears for generated test data

Hello,I have set up a simple experiment with participants randomly allocated to one of two conditions. I would like to know in my dataset which condition participants completed. I have tried to do this using Embedded Data (Condition set to 0 or 1, Variable Type = Text) - see screenshot below: This works when I generate test responses, but when the study is completed by humans the Condition column in my dataset is blank.Is anybody able to suggest a way to fix this?Many thanks,Fergus

10
F
1 day ago
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tim ozirsky
asked in Survey Platform

How to exact match display question logic

I have a challenge I need help with. I have an embedded data field that can contain combinations of these values - P, P W, U R, U H.Embedded data field value examples:P, UHP WP, U RU R, U HP, P W, U R, U HMy survey has a survey question for the four unique data field values.Q1 Sat with PQ2 Sat with P WQ3 Sat with U RQ4 Sat with U HI only want to display the survey question when there is an exact match to a value in the embedded data field.When I set Q1 to only display when the embedded data field contains P, both Q1 question P and Q2 question P W display.Will someone please let me know how to input the display question logic so that Q1 question P only displays when P is in the embedded data field?I tried using quotes and that didn’t work.

2
T
1 day ago
E
QPN Level 4 ●●●●
ErikahuerQPN Level 4 ●●●●
asked in Survey Platform

Importing historical data

Hi  I am preparing to import 8 historical surveys, i am unsure if i should load the historicals in the new survey that we will launch so they map automatically in the dashboard or if it is better to load them in a historical project in case something goes wrong and the responses need to be updated.  The historicals have all the same questions but in the current survey we will divide by region the surveys to make the permissions to the dashboard more straight forward. Any suggestion of what should be the best path?

2
D
Level 2 ●●
1 day ago
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TCRI
asked in Survey Platform

Removing default choice text with javascript when clicking into form field

Hello,I am using simple layout. I have a form field with two inputs, both are set to display default choices of 0. This works as expected. When the respondent clicks into one of the fields, I would like for the 0 to disappear (instead of the respondent having to manually backspace or delete the 0).In the question's JavaScript, I am using the following code, but it isn't working (I do have the jQuery call in the header). I'm guessing below code needs to be modified because I am using the simple layout. Suggestions?Qualtrics.SurveyEngine.addOnload(function(){ jQuery("#question-"+this.questionId+".text-input").focus(function() { if(this.value == "0") { this.value = ""; } }); Alternatively, if above will not work, I have also tried removing the 0 as default choices, and using the code below to set default text instead. This works as expected, the 0’s are appearing as default text. However, I would like to record the 0 as a response if the respondent does not enter anything int

0
T
1 day ago
A
Level 1 ●
AmeliaKMLevel 1 ●
asked in Survey Platform

Speeding up setting quotas based on a question

I have one question with several hundred options (respondents will not see all these options – it’s just the easiest way for us to organize a loop and merge table). I would like to set Quotas such that we have x responses for each answer to the question. Is there a way to do this that is faster than just making a quota for the 1st response and copying and modifying it for the subsequent hundreds of responses?Any tips appreciated. 

0
A
Level 1 ●
1 day ago
A
Level 2 ●●
AnnaM89Level 2 ●●
asked in Survey Platform

Video Buffering and Loading

Hello,  I have a survey with many repeated videos. 16 blocks each containing 75 videos. The videos are repeated each block and are embedded (hosted on youtube). Would referencing the first instance of the videos (block 1) through pipped text for all subsequent blocks instead of having the videos embedded repeatedly throughout improve buffering and loading time? I’m trying to find ways to reduce loading and buffering time.  Any response is greatly appreciated! Thank you! 

0
A
Level 2 ●●
1 day ago
MargaretW
Level 2 ●●
MargaretWLevel 2 ●●
asked in Survey Platform

Adding Standalone Workflows to a Group Library

I  see that it is possible to share Stand-alone workflows with individuals, but is it possible to share them with a Qualtrics group? I am interested in this because sharing with a Qualtrics group vs. sharing with individuals would save me a bit of time. I’m thinking it is not possible, but I thought I’d check.

1
R
Level 3 ●●●
1 day ago
E
esmaozer
asked in Survey Platform

Detecting Similar Pattern across 2 surveys

I will conduct an online survey targeting both students and their parents. The parent survey is distributed through the school managers and the students take the survey within their school. Our objective is to guarantee that the parent survey is exclusively completed by parents, without any involvement from students.we are  looking for measures to prevent students from accessing and completing the parent survey. By looking at the patterns, can we determine that the student filled out his own survey and the parent filled out his own survey? More clearly: Can we detect any behavioral as well as answer similarity across student and parent survey? Or is there any other method you could provide to address this issue such that students don’t attempt to take the parental survey?

2
R
Level 3 ●●●
1 day ago
P
Pea
asked in Survey Platform

How to change Matrix table headings help !

Hi All - looking for some helpI am trying to create a matrix table with free text answers.Is there a way I can repeat the headers on all statements but be able to custom each rows header to be different ?At the moment each header is repeated exactly the same. Any suggestions welcomed, thanks so much ! 

3
P
1 day ago
UXDana
Level 1 ●
UXDanaLevel 1 ●
asked in Survey Platform

How to create combined word cloud widget with multiple open text questions?

Background:I have a survey with multiple open text questions. Example,Tell us how we can make X betterTell us how we can make Y betterTell us how we can make Z better I want to have one word cloud widget that shows combined results from X, Y, and Z (all of the open text question responses.) I only see an option to choose one question’s responses. Is there a way in the data setup where I can make one field that combines all of the open text from the questions responses?

1
UXDana
Level 1 ●
2 days ago
B
bmills313
asked in Survey Platform

Populating values in a dropdown using web service / API

I have a dropdown where a user selects their school at the start of a survey. I have an embedded variable called CID that I pass through a URL variable. This tells us which school district is filling out the survey so like 12345 is Sample School District.What I am trying to do is when the survey sees that CID variable it filters the list of schools in that dropdown to only show the schools for CID 12345. I have a supplemental datasource uploaded that would accomplish this (CID column and School column) but it appears I cannot do what I want using that list in Qualtrics. (Javascript is an option but it requires constantly modifying the values in the list on each survey and we have many so far less than ideal)In poking around, it sounds like the only way to do it is to involve a web service where the survey would send that CID which the web service then sends back the school names that match the CID it receives. Does anyone have any experience with this and point me to resources or examp

0
B
2 days ago
T
TiCi
asked in Survey Platform

Wrong and correct answers: validation

Dear community, I’m creating a survey where participants face 5 comprehension questions.They have overall 3 trials to answer all 5 questions correctly. Otherwise, they skip to the end of the survey.What I would like to do is the following:They try the first time If they correctly answer the question, they move to another page where they see the correct answers in green and the wrong ones in red On this second page, they do not have to insert again the correct answer, but only the wrong one.Is it clear? do you have any suggestions?Thanks 

1
O
QPN Level 5 ●●●●●
2 days ago

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