Should I map my data different for the funnel distribution if the distribution comes from Sales forces? This is the process and I would like to see de data in the funnel distribution. Here is the description of the Salesforce process:1. A service case is created in SF and the trigger for Qualtrics is generatedNew messages2. A distribution list is generated in Q3. The contact with contact data, embedded data and transactional data is added to the distribution list in Q4. Distribution is created in Q5. The survey links are obtained from Q and taken to SF6. The survey is sent from SF7. Client answers the survey8. Q brings the Client's NPS to SFAnd when I go to the Directory is collecting all the data... What should I do?Thanks!
I have a survey that when the trigger is fired sends a survey to salesforce and from there it returns the survey responses to Qualtrics. To control my quotas I have created a condition, the embedded data from my agent's email, but doing tests does not skip the quota. I don't know where the problem could be.
How can I add a trend line to a monthly distribution chart? I attach the chart below, to which I would like to add an NPS trend line.The idea is to mix the first graph with the second one, which I will add below How can I do it? Is this possible? Thanks!
Hello,I have some questions about SSOO. When I choose the autoenrollment how does Qualtrics know in which group or permission has the employee? Do I need to do it manually? I would like with SSOO metho, add all my employees with the user level and the group that is part of.Thank you very much,
Hello, I would like the mobile phone field to be saved or passed on the slope as long as they were numbers and 10 characters. How can I get it? Any code? Thanks!
Is there a way to rename the Survey ID? Thank you!
Hi, I got my data mapped and all the details set up for my dashboard but I dont´have data. How can I make a test to know if my dashboard is working well? Also, when I generate test data that doesn´t appear on my dashboard is this normal?
Hi!I don´t know how to solve this request:We are in the implementation phase. And my client has bought a domain. Because he wants to set up the vanity URL. Also, he wants to use a specific URL for his survey´s URL.How can I configure all this? Do I need to send all the information to Qualtrics?
Hi, I have 3-4 different scenarios and I would like to send the same survey in different scenarios how can I set up this? Can I do it from Actions and tasks?
Why I can´t delete all of my responses?
Hello, do you know where I can find the IP for setup Zero Rating (providing Internet access without financial cost for Qualtrics surveys)? Thank you!!
Fixed IP and public traffic information with Qualtrics. My client wants to send surveys and that when his client opens that link to do it, the page is loaded and that network runs on behalf of my client.
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