How do I make the survey wider so it can accommodate images?
Hi Community,I am trying to analyze this issue, and I am not able to find the solution.I have been getting unwanted responses on Recorded Response, and they were from my email that I used for testing.I am not sure how response action were recorded without somebody doing anything.How do I prevent this in the future?Also, is there anywhere in the Qualtrics that flag "Spam" email by chance?
Hi,I am new to Qualtrics and would like to know how to set IP address restriction in bulk.What I want to achieve: Users can only log in to Qualtrics if they are coming from a certain IP addressThe method that I know now: In the manage user setting, I could click on each user and override their IP address settings one by oneProblem of the method above: It is not possible to set IP restriction for every single users when I have large number of employeesWhat I want to know: Any method that would allow me to set IP address for log-in in bulk?Please kindly advice.Regards,Faye
Hi everyone, Having a tough time with font size. The theme that is set is 18 for Question and 18 for Answer. However, when previewing, the Questions are 18, and the answers for Matrix look like 12. Any way to adjust?
Is there a way for a Brand Administrator to see all projects across all users? I'm trying to drill down to see/manage our license. There is an option to export Consumption and Activity but I'm looking for a feature where I can actual manage the projects.
I have a monthly report that goes out to my end users that they are generally pleased with except for one thing - the report does not indicate the month of the data being presented. I have the filter set to Last Month and would like that information to show in the report heading but I can't find a field that will do this. I tried using the coding that pipes date information into surveys but that doesn't work. Is there something within the platform or some code I can enter that will let the month and year related to the filter appear? Thank you.
Hello! I'm hoping to gain some insight on how other Higher Ed. brand admins handle management of groups. Our campus has five people with brand admin privileges, but management of our brand is generally handled solely by me. To that effect, creation and management of Qualtrics groups started as a somewhat daunting task, considering only brand admins can create, delete, or alter group membership. The API provides an easy way create/delete groups, and to add/remove users based on data we have external to Qualtrics, but it misses the crucial ability to actually check what users are members of a group. As a workaround, I've taken to screen scraping the data from group pages on a consistent basis. This seemed like a better option than attempting to repeatedly add/remove the same users through the API, and building an external list based on the results. While the screen scraping has worked, I'd like to see how other brands handle management of groups and hopefully use that knowledge to impr
Hi! I am trying to conduct an experiment using heat maps. However, I've used a quite large image size, and it doesn't seem to scale automatically to fit on the internet browser when previewing the survey. In other words, the respondent has to scroll to view the entire picture. Is there a way in which this happens automatically? It's not a problem when using hotspots. Thanks in advance!
I am running a rather complex user study on Qualtrics. I currently have six surveys, and participants are randomly routed to one of the six by clicking the master survey link. This randomly sends them to one of the surveys. Each one has around 100 questions, of which 5 are randomly selected. The issue is with data collection. Exporting the responses shows ALL of the questions (over 600), and I then have to sort through manually to see which ones the participant answered. How can I filter responses and only view which questions the participant saw and answered?
Dear Community, In my edit screen the Likert scale looks like this In my preview screen it looks like this: ! How do i get it to stretch all out to the left? So it fills the whole room under the question? Best, Kyrre
I have 36 different surveys which are end of course assessments. I would like to know if there is a way to generate reports for all these by user name. eg, Joe Bloggs completed x number of courses out of these 36? Thank you.
In Survey Flow when I click on Add from contacts and select a respective contact list I see that various other embedded data fields are been added as well. How can I restrict this...so that the embedded data fields of only that contact list is pulled?
My client doesn't want to whitelist all 100 IP addresses - is there an alternative?
Currently, whenever we correct a mistake that may be in an open survey, we have to send out all new survey links to our panel. Does the new publish feature eliminate that need by updating in real time, or do we still have to send out new links if we've made changes after the survey has opened?
Dear all, I have a question. I have sent out the survey link prepared in qualtrics to 20600 students in my college. Apparently, for most students, the survey email reached their junk folder. I checked with my IT team and they tried whitelist the qualtrics servers but still the issue is persisting. can anyone assist me what other steps my IT team can do so the next email (reminder) I send to the students will reach their inbox?
I have setup an invite email with images from the client group library, however the client is saying the images are not visible when they receive a scheduled invite email, they are also not able to right click on it and download the image from their email client. Their security settings do not allow the images to come through. Has anyone been able to by pass these client side settings so to allow the images through without them having to change their internal security settings?
Hello Community! I am one of the Qualtrics admin at Northeastern University. We have Single Sign-On using Shibboleth. We wanted to have policies and resources easily accessible to users, so we made a Northeastern Qualtrics landing page. This is the page all users have to go to when Logging into Qualtrics and in the admin area of Qualtrics we have the login page redirecting to this page. However, because we have this login redirect in place, the Authenticator doesn't work for us as it will bring users to the login page but after they login it doesn't go back into the survey but instead it bring the course to the Qualtrics Project page (as all users have a Qualtrics account to create surveys). We spoke with Qualtrics Support and it sounds like to get authenticator to work properly, we need to remove the redirect login page and will lose the landing page experience. Does anyone have any thoughts or ideas on how to resolve? Thank you!
I want to send a survey link on my own (using my email account), i.e., I don't want to send it using the 'Distribution' feature from with Qualtrics. If I send the link externally to Qualtrics, will Qualtrics be able to collect the survey responses? And does Qualtrics do that automatically? Also, what are the advantages (if any) of distributing a survey via 'Distribution' from within Qualtrics -- as opposed to just sending it by yourself (external to Qualtrics)? Thanks.
Does anyone know how to add some type of dynamic filtering to a data table in the new Advanced Reporting
Hello. After I started collecting data I noticed that there was something wrong with one of my questions. It had a custom validation and my respondents could not complete the survey because of this custom validation. I have now fixed the problem but my problem is that I can not remove the custom validation from the answer sheets of those who had already started answering the survey. Is there any way to reset a question in a survey that has already been opened by a respondent?
My organization has a survey set up and I am trying to create survey distribution (https://api.qualtrics.com/docs/create-survey-distribution). I am not sure what the messageId in the payload should be and where to look for it.
We have an existing contact list that is updated nightly through the API. We need the ability to compare survey results to this contact list and see who has and hasn't completed the survey. We can write a separate script to do this via the API, but I was wondering if there was a better way to do so within Qualtrics.
Does anyone have any tips on discouraging your users from accidentally creating a trial or sharing account with their organization email address? A significant portion of my Qualtrics admin work entails advising people who have created trial or sharing accounts, developed a project in that account, and are then stymied by the limits from these accounts when they try to distribute it. We use SSO authentication for Qualtrics, so a current university affiliate can get started with Qualtrics just by signing in the first time. We don't make them request the account. I have seen that when users go straight to Qualtrics.com and try to fill out the "Create a free account" form, it notices their umich.edu email address and says "hold on there, you should go through umich.qualtrics.com." When they use that address, it authenticates with our SSO and they get an account in our environment with all the privileges we pay for. So I assume these accounts are being created through the messages that au
Hey all! I know that in Research Core you have the ability to send yourself (and others) emails with results/reports on a regular basis, but is there an automated way to send yourself data/data files? For example, if possible, I'd love to be able to send myself data from the past week every Monday.
I've set a default 'From Address' for all of our institution's surveys for all users. This default 'From Address' goes to an inbox that our department uses only for a shared team calendar, and the 'From Address' can be changed to whatever our users decide. Every once in a while, we have issues with surveys not being sent, and after digging into it, I'm typically advised to get an IP address range whitelisted. So, after an email to our IT staff, it's done and problem solved, but does anyone have any insight as to why this step is needed, and better yet, is there a prescribed schedule to have this done? Once a year? Every other Month? Should I ask for my IT team to check on this prior to every large survey project? Is the 'From Address' and the IP address range connected - does the change in 'From Address' trigger the need for the IP address range to be whitelisted?
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