Topics started by Tim | XM Community
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Topics started by Tim

14 Topics
Tim
Level 2 ●●
TimLevel 2 ●●
asked in Survey Platform (Before March 2021)
what is the finite set of values for a Text Set

The support documentation (https://www.qualtrics.com/support/employee-experience/creating-ee-project/dashboards-tab/dashboard-management/dashboard-settings/field-types-ee/) says there is a finite set of values for a Field Type of Text Set. Where can I see what the limit is? Thanks

0
Tim
Level 2 ●●
4 years ago
Tim
Level 2 ●●
TimLevel 2 ●●
asked in Survey Platform (Before March 2021)
How to disable an email invitation to a specific contact

Will someone please let me know how to disable an email survey invitation to a specific contact?

0
Mishraji
Level 4 ●●●●
4 years ago
Tim
Level 2 ●●
TimLevel 2 ●●
asked in CX Dashboards
how to export a dashboards field names

I have 5 pages of field names in a dashboard. Will someone please let me know how to export a list of the field names?

0
Tim
Level 2 ●●
5 years ago
Tim
Level 2 ●●
TimLevel 2 ●●
asked in Custom Code
How to search for something not in the text set

I have a text set filter in a dashboard. Search allows me to find text for a value in the text set. How can I use search to find values that do not include specific text so I can only select them? Is there a wildcard like <> that I can use in the Search?

0
ana_velez
QPN Level 5 ●●●●●
4 years ago
Tim
Level 2 ●●
TimLevel 2 ●●
posted in Survey Platform
How to set themes and sub-themes in Text iQ

Does anyone have any tips on how to set themes and sub-themes in Text iQ?Can I leverage a text iQ starter pack?For example, theme=Productsub-themes:Product: ease of useProduct: featuresProduct: generalProduct: integrationProduct: reliabilityProduct: reportingThank you

0
Deepak
QPN Level 8 ●●●●●●●●
1 year ago
Tim
Level 2 ●●
TimLevel 2 ●●
asked in Survey Platform (Before March 2021)
How to delete ticket activity

A ticket owner changed a closed ticket status to open and then closed the ticket and the average resolution time has been adjusted as it should. Will someone please let me know how to delete the open and close activity so that the average resolution time is reset based on what it used to be prior to the open and close activity?

0
ana_velez
QPN Level 5 ●●●●●
4 years ago
Tim
Level 2 ●●
TimLevel 2 ●●
asked in Survey Platform (Before March 2021)
Anyone using the Qualtrics platform to collect feedback with voting like sli.do

I would like to collect feedback from an audience and give the audience the ability to vote up responses. Has anyone done anything like this, sli.do, in Qualtrics?

0
LaurenK
Qualtrics Employee
4 years ago
Tim
Level 2 ●●
TimLevel 2 ●●
posted in CX Dashboards
Text iQ starter packs

I don't see a category for Text iQ questions, what should be used?Does anyone have any tips or tricks on using components from different Text iQ starter packs?I have a B2B survey for an enterprise software company with satisfaction questions on products, satisfaction questions on services-training, implementation, support, and a likely to recommend question.Thank you

0
Deepak
QPN Level 8 ●●●●●●●●
1 year ago
Tim
Level 2 ●●
TimLevel 2 ●●
asked in CX Dashboards
view ticket details but NOT edit the ticket

Will someone please let me know how to setup the system so that everyone that has Qualtrics access can view ticket details but NOT edit the ticket. Only the ticket owner should be able to edit their ticket.

0
MattBroffman_Orlando
Level 2 ●●
4 years ago
Tim
Level 2 ●●
TimLevel 2 ●●
posted in CX Dashboards
Ticket days open custom metric

How can I create a custom metric for Ticket days open = If status = In Progress, Open DateTimeNow - createdAT If status = Closed resolutionTime / 1440 If status <>= In Progress, Open, Closed then null Thanks, Tim

0
UgamIC_Christine
QPN Level 2 ●●
4 years ago
Tim
Level 2 ●●
TimLevel 2 ●●
posted in Survey Platform
Delete batch of responses in progress

I have the email addresses for 300 out of my 900 responses in progress that I want to delete. I want to record the remaining 600 responses in progress. Will someone please let me know the steps to delete a batch of 300 responses in progress using their email addresses?Thanks,Tim

0
Deepak
QPN Level 8 ●●●●●●●●
1 year ago
Tim
Level 2 ●●
TimLevel 2 ●●
posted in Survey Platform
API to close a batch of responses in progress

Is there an API that I can use to close a batch of responses in progress?Thanks,Tim

0
Tim
Level 2 ●●
1 year ago
Tim
Level 2 ●●
TimLevel 2 ●●
posted in CX Dashboards
Looking for a way to identify survey responses that require follow up

Does anyone have a process to identify survey responses that require follow up that you can share?For example, a respondent says - please have someone contact me or I need someone to contact me.It would be great if there was a text iQ starter pack with a Topic for responses that require follow up, maybe there is and I haven't found it?Thanks,Tim

0
CarolK
Level 4 ●●●●
1 year ago
Tim
Level 2 ●●
TimLevel 2 ●●
asked in Survey Platform (Before March 2021)
how to create a manual ticket after completed survey

how do you create a manual ticket after a completed survey

0
R
Level 3 ●●●
3 years ago

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