How to disable an email invitation to a specific contact | XM Community
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Question

How to disable an email invitation to a specific contact

  • January 15, 2020
  • 3 replies
  • 33 views

Tim
Level 2 ●●
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  • Level 2 ●●
  • 31 replies
Will someone please let me know how to disable an email survey invitation to a specific contact?

3 replies

Mishraji
Level 4 ●●●●
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  • Level 4 ●●●●
  • 236 replies
  • January 15, 2020
If you have scheduled a distribution for a future date, you can still edit it. If you have already sent out email invitations, then remove the contact from the list.

Tim
Level 2 ●●
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  • Author
  • Level 2 ●●
  • 31 replies
  • January 15, 2020
If you mean remove the contact from the contact list what is the impact of other survey responses we want to keep?

Mishraji
Level 4 ●●●●
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  • Level 4 ●●●●
  • 236 replies
  • January 15, 2020
It won't affect already recorded responses for that specific contact in other surveys.