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Replies posted by MichelleC

119 Replies

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MichelleCLevel 3 ●●●

asked in Survey Platform

PDF response summary broken?

MatthewM okay, will do! Thanks! I wonder if it's just some intermittent glitch that will self-resolve. I think I'll tell the client to keep her eye on it and we'll see what's what.

3 years ago

ResearchStudent

asked in Survey Platform (Before March 2021)

Automatic distribution of different questionnaires at different time points for participants

Lisa, I'm not sure I know how to automate this completely, but what you could do is set up a Contact List Trigger so that when a person signs up, they are added to a Contact List. You may need to set up a reminder for yourself to send out the emails from that list.You should be able to create the automatic links by using Actions and possibly even sending out the surveys. (https://www.qualtrics.com/support/survey-platform/actions-module/setting-up-actions/)If the participant will be logging back into the same Diary survey each day and completing a new Block for each day (I'm assuming each day is a new block?), you'll want to set up your survey in such a way that the previous blocks don't display so the chances are reduced they overwrite their previous entries. Once the Diary is complete, you can set up an Action to have the next survey emailed to them in the time frame you want them to receive it. Hope this helps. I tried to test it out a bit, but my Actions tab isn't popping up on my

3 years ago

Brian_C

asked in Survey Platform (Before March 2021)

Email reminders

How is the email setup? Is this an Email Trigger? Or are you manually adding them into a Contact List?

4 years ago

JulieO

posted in Survey Platform (Before March 2021)

Best Practices with Samples

I don't believe you can send reminders only to a sample. You might be better served by creating Contact Lists by each academic department. This will allow you to customize the email and the reminders for each unit. I try to use the Qualtrics mailer and contact lists whenever possible because it makes the tracking of completion so much easier, not to mention keeping your own Inbox clean. 😋

4 years ago

ashwinipn

asked in Survey Platform (Before March 2021)

How to best address some questions in a survey?

@ashwinipn, for #1It seems you have a couple options. You can specifically ask their exact date of birth and then use math operations in an embedded data field to create their age; (Math operations) orThe easier method (although less exact) is just to have them enter their age.I guess it depends on how exact the age data needs to be. For the Powered by Qualtrics issue, I highly doubt you'll be able to remove that since it probably has to do with their branding and trademark. Are you using a template? We have a brand template set up and the Powered by Qualtrics shows up in the very bottom right hand corner, which doesn't seem very invasive. Is it showing up some place different for you?

4 years ago

ccosartLevel 2 ●●

asked in Survey Platform (Before March 2021)

How many branches is too many for branch logic?

How many of these blocks would the respondent possibly see? The survey may get to a point of being burdensome and you wouldn't get good responses. It sounds like a huge survey.Is there any possibility of setting up separate surveys depending on how they respond to the first one?

4 years ago

MichelleCLevel 3 ●●●

asked in Survey Platform (Before March 2021)

Authenticating against a contact list - registration survey

dduross as is the usual, rettweber is a genius with this kind of stuff. There have a been a ton of times that I've called on him when I was having issues with my surveys and his advice and experience within the Qualtrics platform was unparallelled! And although he's too modest to toot his own horn, he's a PhD data scientist and is an expert coder. 🧠🏆️

4 years ago

MichelleCLevel 3 ●●●

asked in Survey Platform (Before March 2021)

Authenticating against a contact list - registration survey

dduross , give me a few days and I'll see if I can dig into this. We're getting ready to have classes start (I work at a University) so things are crazy busy right now! 😋

4 years ago

MichelleCLevel 3 ●●●

asked in Survey Platform (Before March 2021)

Authenticating against a contact list - registration survey

dduross wow, this was a while ago. I was helping a unit with the survey and I'm not even sure which one it was at this point. Did you try rettweber Accepted Answer? Did it not work? Where do you feel the glitch is happening? We'll figure it out together! 😎

4 years ago

KarlM

asked in Custom Code

Selecting the same region on a heat map question multiple times

So, help me understand this a little more. :) Is each question set up to look for one location or are you saying "Click every spot you saw the dog" type thing?

4 years ago

EricAUAS

asked in Survey Platform (Before March 2021)

Single question in bipolar matrix - loosing response options using a copied question.

Have a co-worker test it out for you and see if they end up with the same results. I wonder if saving your two questions to your library and putting them into a new survey would produce the same results? Like, maybe it is a funny glitch with the current survey, for whatever reason.

4 years ago

Kara_C

asked in Custom Code

Have Qualtrics "select" the youngest person.

Kara_C wow, that sounds like a ton of work but I'm glad you figured it out! 🤗

4 years ago

JustinD

asked in Survey Platform (Before March 2021)

Spam response on Recorded Response

Did you do any previews that might have resulted in the responses? I'm wondering if talking with your email administrator might help. 😣 I wonder if they have something set up on your company's firewall that would cause this. I'm spit-balling here - sorry I don't have firm answers. :( Has it continued to happen?

4 years ago

fayelam

asked in Survey Platform (Before March 2021)

How to set up bulk IP address restriction for log-in?

Hmmm, I see. Are you going to be using an anonymous survey link or a Contact list? If you were using a Contact list, you could add the IP address in as field and then use that as the Authenticator field, I think.The nice thing about Qualtrics is there is usually more than one way to get stuff done.If you're using an anonymous survey link, you could just delete or not use any of the data gathered from other IPs. After your survey is complete, just filter on the IP that they should have used, and deprecate the rest. Just ideas! I hope something here helps! 🤗

4 years ago

Bill_Gao

asked in Survey Platform (Before March 2021)

The most cost-effective plan for an undergraduate student

Bill_Gao have you contacted Qualtrics Customer Support to see if they have any student-friendly options available? They may have special rates available for students.

4 years ago

MaxBF92

asked in Custom Code

How to add opacity to the question container?

On an off topic, have you considered if those with visual disabilities will be able to read your content? Some visual disabilities make it difficult for the reader to access content that is not b/w or visually distinct.

4 years ago

Raymundo

asked in Custom Code

Extract matrix type question data

Raymundo are you looking to pipe the responses into a different question or use them in scoring? How are you looking to use them? They will show up in your data set,¿but it sounds like you want to use them within the survey itself?

4 years ago

yaozhao

asked in Survey Platform (Before March 2021)

Can I add alternative to white and grey for my Matrix Table question?

yaozhao , great info!! I'm so glad someone knew the answer! 😎

1 year ago

fayelam

asked in Survey Platform (Before March 2021)

How to set up bulk IP address restriction for log-in?

fayelam , is this for a range of IP addresses? If not, how many are you talking about? Might be possible to use a Branch at the beginning of your survey with the GeoIP set to your range or a Contains option. You could branch those that meet the condition to the survey and those that don't to the End of the Survey.

4 years ago

EricAUAS

asked in Survey Platform (Before March 2021)

Single question in bipolar matrix - loosing response options using a copied question.

Hmm, that's weird. I did a quick test and my data is coming out correct. Have you had others test it for you?

4 years ago

JustinD

asked in Survey Platform (Before March 2021)

Spam response on Recorded Response

JustinD , I found this Help documentation that may help: https://www.qualtrics.com/support/survey-platform/distributions-module/email-distribution/avoid-being-marked-as-spam/

4 years ago

GraceKane

asked in iQ Suite

Filtering using answers to multiple-choice questions

I might be misunderstanding your question, but would the filters in the Reports tab work for this? They seem infinitely variable. ????

4 years ago

Kara_C

asked in Custom Code

Have Qualtrics "select" the youngest person.

How are they entering their childrens' ages? Is it a multiple select question? I'm trying to create a sample question in one of my test surveys to see how this might work....

4 years ago

CFaz

asked in Custom Code

Using the registered symbol in surveys

This may not be the most beautiful way to do it, but I downloaded a graphic of it, made it 20x21 and just added it as a graphic to the question. Here's a screen shot:Maybe this would work?

4 years ago

yaozhao

asked in Survey Platform (Before March 2021)

Can I add alternative to white and grey for my Matrix Table question?

I think this should be possible using custom CSS. I personally don't know it myself, but found an interesting tidbit in another Community post:https://www.qualtrics.com/community/discussion/3872/formatting-styles-within-matrix-tablesHope this helps somehow or at least gives you a place to start.😁

1 year ago

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