RANK & REWARDS PROGRAMCongratulations to our XM Community Hall of Fame Members @mattyb513, @MsIreen, @fleb, @PraDeepKotian_Ugam, @VirginiaM, @MatthewM, @ClairJ, @ana_velez_voce, @NiC, @bstrahin, @AnthonyR, @Libertywick, @AnneG, @Rich_Boits_Walker, @PeeyushBansal, @TomG, @JenCX, @SaurabhPujare_Ugam, @Akdashboard, @SurajK, @lillianc, @MichelleC, @JulieT, @Michael_Campbell_RedPepper, @Matt_Christie_Walker, @JoycaV, @AdamK12, @Mishraji, @JeremyK, @MSobotta, @InessaG, @CamM, @Tom_1842, @Rudi, @lizb311, @mklubeck, @MattiasM, @grahulp5, @IsabelPosada_Voce, @ElieD, @bgooldfed, @Shashi, @Radam, @Deepak, @jmborzick, @Aanurag_QC, @ThomasW_IronMountain, @SteveBelgraver, @dobra021, @Appzk, @ColbyA, @Chhavi_Ch, @ManfredBM, @qualtrics_nerd, @MeganZich, @CxEx, @MikeW, @KimothiSaurabh, @JessicaGregory_CHNw, @jflowers1, @krbhavya, @JesperAndersen, @tannerfaragher, @ArunDubey, @ooolomod, @gingersauz, @Ricmarug, @cbhavsar, @TusharDalwani, @Shivamvig_sv, @praveengeorgeix, @EricCrayon101, @JonesE, @KO
Passover 2024Chag Sameach! Wishing you, your family, and your loved ones every blessing this Passover. Sincerely, The XM Community Team
Getting started table of contentsGetting started table of contents 1 | Create your XM Community account 💜 2 | Set up your profile 👤 3 | Introduce yourself 👋 4 | Meet your administrators 👥 5 | Learn the community basics 📄 6 | Participate in programs 🏆 7 | Join groups 👭 8 | Discover product ideas & new product features 💡 8 | Attend events 📅 1 | Create your XM Community account 💜Use your existing Qualtrics account login credentials to log into the XM Community, then, you will be prompted to continue to step 2, below 2 | Set up your profile 👤Set up your profile, where you can update your profile picture, view your badges, & more. 3 | Introduce yourself 👋Introduce yourself to the XM Community and start connecting with other members! Tell us a little about yourself, where you're from, and your Qualtrics use case. 4 | Meet your administrators 👥Meet your XM Community Administrators, learn about their role in your community journey & how to get in touch
Welcome to the XM Community! If you've just joined the community, be sure to stop by and 👋 introduce 👋 yourself here! Share as much as you'd like, so we can all get to know you better! Tell us a little bit about yourself and your career, what industry you work in, where you're located, what you use Qualtrics for, and if you have earned any Qualtrics certifications!
World Wildlife DayDuring the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between March 4 and March 31, will receive this badge worth 50 points by the end of the month. Task: In celebration of World Wildlife Day, tell us about your favorite animal or plant! Every year on March 3rd, World Wildlife Day gives the world the opportunity to commemorate animals and plants that contribute to our planet’s ecosystems. The United Nations chose this holiday’s date because it’s the birthday of the Convention on International Trade in Endangered Species of Wild Fauna and Flora. In the spirit of World Wildlife Day, tell us about your favorite animals and plants!
Holi 2024 We wanted to reach out and wish you a colorful day full of loved ones, celebrations, and health! Sincerely, The XM Community Team
Product NewsDuring the first week of each month, we will post a short video highlighting three Qualtrics product updates. These videos offer members a video overview of selected product updates included in the Monthly Product Release Notes. February Product Updates Resources Support page related to the CX Benchmarks Support page related to EX Benchmarks Support page related to minimizing personal data
Ramadan 2024We want to wish you a happy Ramadan. May the month of Ramadan set your spirit alight!Sincerely,The XM Community Team
EvolveEvolve is the brand new Qualtrics product ideation program, powered by you, our customers. Through Evolve you can submit product ideas, (suggested enhancements to existing Qualtrics products and functionality), and track their status in the Qualtrics product development process.Prior to Evolve, product ideas had to be created in the XM Community Ideation category, reviewed by Community moderators, upvoted by a critical mass of community members, and then input manually into a data platform to be shared with Qualtrics product managers.Now, customers can share product feature suggestions directly with our product managers, right here in the XM Community. Through Evolve, we have expedited the ideation process, while increasing customer visibility into an idea or feature’s status. IdeasProduct “Ideas” are suggested enhancements to existing Qualtrics products and functionality. UpvotingAn “Upvote” is a digital representation of your desire for a product idea to be implemented. In Evo
Qualtrics LoveDuring the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between February 1 and February 29, will receive this badge worth 50 points by the end of the month. Question: What do you love most about Qualtrics and the XM Community?Every February, we celebrate Qualtrics and the XM Community through our Qualtrics Love badge. This badge gives our community an opportunity to share what they love most about the XM Community, Qualtrics, and its products. Share your thoughts to spread Qualtrics love this month!
Announcing Qualtrics certification badgesThe Qualtrics XM Community partnered with Qualtrics' Certification Team to recognize those who complete a certification through Qualtrics' Certification program on XM Basecamp. How to get my certification badgeIf you are certified, be sure to request your badge by messaging one of our Community Admins. Our team will verify your certification results, and then award the badge. You will receive an automated notification once the badge has been added to your profile. XM Community Admins are: @AmaraW, @JoseS & @Michael_Cooksey. What certifications are availableTo learn more about the certification courses available, please visit this Qualtrics Certification page.Foundational Courses | Level 1 Qualtrics Platform Essentials Certification XM Fundamentals Certification Expert Courses | Level 2 CoreXM Expert Certification CustomerXM Expert Certification EmployeeXM Expert Certification Other XM Professional Certification What badges are availab
Parinirvana Day 2024We hope you and those important to you have a meaningful and mindful Parinirvana Day!Sincerely, The XM Community Team
Lunar New Year 2024 | Year of the DragonMay the year of the dragon bring you good fortune and wealth!Sincerely, The XM Community Team
Product NewsDuring the first week of each month, we will post a short video highlighting three Qualtrics product updates. These videos offer members a video overview of selected product updates included in the Monthly Product Release Notes. January Product Updates Resources Support page related to Dashboard Notifications: https://xmcommunity.info/3Uy5oxf Support page related to SMS / WhatsApp Domains: https://xmcommunity.info/3Szquc9 Support page related to Ticket Workflows: https://xmcommunity.info/3Sv0cYf
New Year’s ResolutionsDuring the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between January 4 and January 31, will receive this badge worth 50 points by the end of the month. Task: Tell us about your New Year’s resolutions and professional goals for 2024! Here at Qualtrics, we set professional goals on the company, organizational, team, and individual levels each year and quarter, driving success. Set your goals and resolutions for 2024 with us and share them by commenting below. Whether your goal is to receive a promotion, update your resume, or free up storage on your devices, we can’t wait to hear all about it!
Product NewsDuring the first week of each month, we will post a short video highlighting three Qualtrics product updates. These videos offer members a video overview of selected product updates included in the Monthly Product Release Notes. December Product Updates ResourcesSupport page related to CX benchmarks: https://xmcommunity.info/4aNjyjV Support page related to rerunning workflows: https://xmcommunity.info/3S5dsUr Support page related to workflow order: https://xmcommunity.info/3S5MfB9
New Year's Eve 2023A brand new adventure starts tomorrow!Happy New Year - we hope 2024 is the best year yet!Sincerely,The XM Community
BADGE OF THE MONTHFavorite Holidays | December 2023During the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between December 4 and December 31, will receive this badge worth 50 points by the end of the month. Question: What’s your favorite holiday food and why?Our community members celebrate countless holidays throughout the year and around the globe. Here in the United States, ‘tis the season, the holiday season! We want to learn about the holidays you love, why they are so special to you, and your favorite food to eat and celebrate.
Kwanzaa 2023Habari Gani! May the seven nights of Kwanzaa bring you and your loved ones peace, light, and prosperity.Sincerely,The XM Community
Christmas 2023Merry, merry Christmas! We hope your holiday is full of love, peace, and joy!Sincerely,The XM Community Team
Happy Holidays from the Qualtrics XM Community We want to wish you a wonderful holiday season and update you on our hours this December! Below are details on the best way to get support over the next couple of weeks. Qualtrics Support Holiday Hours:Qualtrics support will be available 24/7 with a few exceptions. From December 18th - January 1st, authenticated chat support will be unavailable. However, phone and email support will still be available. Please note, support may have limited staffing due to the holidays, especially December 25th and January 1st. XM Community Holiday Hours:From December 21st - January 3rd, our XM Community team will be celebrating the holidays. We’ll check in from time to time, but responses may be delayed until we’re officially back on January 3rd. Urgent Community Issues: Feel free to direct message your Admins (Michael_Cooksey, AmaraW, or JoseS ) if you have any urgent, community-related issues. - The XM Community Team
LIVE WEBINARCommunity Connect: Visualizing Data What is a Community Connect event?Community Connect events are 45 minute-long, virtual meetups designed for Qualtrics users to collaborate, share ideas, and discuss challenges and solutions. During the event, attendees will have the opportunity to join breakout rooms to connect with their peers and share their insights. In other words, this is a collaborative event with the purpose of helping one another and building a network of peer support. Topics will rotate throughout the year. In our Q4 events, we will be discussing Visualizing Data. Reviewing the discussion questions prior to the event is strongly recommended. What can I expect from joining this event?You can expect a few minutes of introduction, followed by open-forum breakout rooms where you and other XM professionals will have the opportunity to discuss Visualizing Data. The agenda will run as follows:Welcome & announcements (5 minutes) Introduction to Visualizing Data (5 mi
Product NewsDuring the first week of each month, we will post a short video highlighting three Qualtrics product updates. These videos offer members a video overview of selected product updates included in the Monthly Product Release Notes. November Product Updates Resources: Related Support Pages: Support page related to the new EX Dashboards widget experience Support page related to the new CX Dashboards widget experience Support page related to Dashboard Data Freshness Support page related to the Extract Data from Snowflake Task
Hanukkah 2023Hanukkah sameach! May you have a happy and peaceful holiday.Sincerely,The XM Community Team
BADGE OF THE MONTHThankfulness | November 2023During the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between November 1 and November 30, will receive this badge worth 50 points by the end of the month. Task: Comment and @mention an XM Community member or members you are thankful for. Alternatively, share a Qualtrics experience you had in 2023 that you are thankful for.Each November, the XM Community highlights thankfulness. We want to hear about the Qualtrics community members and the experiences you are grateful for. Tell us who solved that problem for you. Have any Qualtrics products made your job easier? Take a moment to recognize and thank those that have helped you this year!
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