Changing Distribution Email to Show Date When Survey Expires | XM Community
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Hi everyone,

We had our surveys built by an outside firm and they had configured our email invitations to include a blurb about when the survey will expire. We have since changed the link expiry from 7 days to 14 days. This may be a silly question, but would all we have to do is change +7 to +14 in the piped text formula “${date://OtherDate/FL/+7%20day?locale=EN}” for the date to populate properly?

We are pretty new to this program and just want to ensure we are doing this properly. 

 

Hi ​@Sarah_GBHS! Great question! There are some pre-selected date options in the piped text option when creating an email OR email template. After testing, looks like you CAN just change the number in the piped text to reflect how many days you want the date to say after today’s date (14). (See Red example) Cool! 

I used your format of “${date://OtherDate/FL/+14%20day?locale=EN}” for the red text. 

To test this out, you can simply add that code into the distribution email text and choose “Send preview email” to your own email address.

 

Hope this helps!

Date formatting in email - Piped text
Send preview email modal - enter in your email address
example test email with piped text

 

Thank you so much for helping me to test my theory! I really appreciate it!

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