Embedding a signature in an e-mail trigger? | XM Community
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I'm trying to replicate a paper form that requires a signature, and then e-mail a printable copy of this form to the respondent and the administrative personnel responsible for processing the form.
I am using the Signature Question field but don't know how to embed its answer as with other survey questions or embedded data.
How do I embed the response to a Signature Question in an e-mail trigger? I already tried checking "Include response report" and "Show full question text" but neither of those include the signature.

We cannot pipe the signature in question or in email trigger as I guess the signature image link is generated after the response is recorded. One of the other method is to create and send custom printable copy by creating it externally using API.

@rondev I found this thread from 3 years ago, has this changed or is there still not a good way to include the png of the signature in the email? 

 

@rondev I found this thread from 3 years ago, has this changed or is there still not a good way to include the png of the signature in the email? 

 

You can generate the link of the image using concatenation and file id in the survey flow. And then use this embedded data piping in the image tag src attribute.

@rondev Thanks for the quick reply! 

@rondev I am looking to find the “file id”, but I am not finding anything with that name? I am fairly new so this may be outside my current experience level. 

​@rondev Can you provide a little more explanation on how to concatenate the signature image in the survey flow?  I have a survey that by law requires a printable signature and I can’t figure out how to get that signature file to print in the workflow.

​@LROSS The below HTML is working for me to pipe in the Signature image's URL. You can add it using the HTML/Source view "<>" in the Email Workflow, updating the QID with that of your Signature question:

Signature below:<br />
<img alt="Signature image" src="${q://QID1/UploadedFileLink}" />

 

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