Hello, I've been looking for information on how to create a pop-up button that when clicked brings up a box of additional information - but I have only found "hover-over" options and an option for using the "next" button as a pop up option. I'd like to have a button that says "Click here for examples you can use to edit or complete your list" that appears under a text entry form. When clicked, a pop-up window would appear with information. I am new to Qualtrics with little knowledge on coding. Is there a simple way to do this without coding knowledge? If there is another page with information on this already I'm happy to be redirected. Thank you!
How do you program the survey to automatically show the next question, after a response is chosen on the prior question, without having user press the arrow button?
! When trying to upload my survey onto tablets for offline use, I keep getting the attached "incompatibility issues" notification. I know that this is not a lot to work with, but if any of you have recommendations on how to get rid of the issues, I'd be very glad. I've double-checked my survey for offline and mobile-friendly compatibility and couldn't find the issues. I'm happy to answer further questions. Thank you so much in advance.
Hello! I´m trying to use display logic for embedded data, however it is not working and I can´t understand why. I have some questions like this one below (see image) that I only want them to appear if “__js__age” is equal ou above 18. However the question it is not appearing for anyone. As an alternative instead of using display logic funtionality I also tried to use javascript code for display logic and put the following code (but is still not working):Qualtrics.SurveyEngine.addOnReady(function() { var age1 = Qualtrics.SurveyEngine.getJSEmbeddedData("__js_age"); if (age1 !== null && age1 >= 18) { jQuery(this.questionId).show(); // Show the current question } else { jQuery(this.questionId).hide(); // Hide the current question }}); I also put some alerts for debuging purposes and when I run the survey a alert pops up saying “hiding question” or “showing question” (as it should) but in reality the question still appears. And yes, the embedded date is calculating righ
I have attached a screenshot to better explain what we want. Basically, if the participant selects No then the other side by side matrix should not be shown to them. If there is any other way to go about such questions types, please let us know.
I have a series of questions that rate software from Dissatisfied to Satisfied. I have to translate this to a score out of 5 on a report. You don't appear to be able to show scores on reports, nor recode values. Is there any way to show an overall grade (say out of 5) on reports ?
Is there a way to extract feedback from multiple surveys and to combine them onto one single dashboard for reporting purpose?
In which unit does Q_TOTALDURATION store the time? I think that referring to this variable we can get the length of interview.
I want to personalize the ending message of the questionnaire with a debriefing of the research. I know there is a button with options for ending questionnaire and selected adjusted and wrote a new messages. But when I select preview I don't see my own ending messages.
Hi,does this math operation look right ?it basically uses the scores from a series of other scores and divides them to provide the average. for some reason its not producing any answer.$e{ ( ( gr://SC_4VMyip3PrlyX0pw/Score + gr://SC_3TQLGucldAJqK0u/Score + gr://SC_cNNziq8dpBP7uDk/Score + gr://SC_eRHvbri1TQ4gvtk/Score + gr://SC_2srv8yuMUNwBGbc/Score + gr://SC_9QO3nJAk5gMKGDI/Score + gr://SC_1SutyIoFronvYmq/Score + gr://SC_eE9A38uGFLfX9Hg/Score ) / 8 ) }
Hello community I have two questions about the customization possibilities of progress bars. 1. Is it possible to change the position of the progress bar (from top to bottom). Is it also possible without changing the theme (change the position in the same theme)? 2. Is there a CSS property to always make the progress bar the same width as they surveytext/surveyquestions or a certain percentage of their width?
Hey Everyone,I sent a survey by email (with lots of embedded data) to alumni. Unfortunately, some respondants didn't have the time to answer : some began and didn't finish.We want to call them over the phone (the one who started the survey) and administrate the survey over the phone (for those who started the survey) in order to have a decent answer rate.How can we do so ? When I go to "Distributions" - "Emails" - "Download history" I have an Excel with the names, survey status and a link. But the links send me to an "Error Network" If you have better ideas do not hesitate !Thanks for your help !!
I've sent out my surveys using individual links and had set the expiry date to a month orginally. Now I would like some of the repondants to retake the survey to correct some of the answers. What is the expiry of a retake response link?
Hello all,I have a scenario where I have a question with a list of answers that need to be in different order based on language. So I thought of creating a version in French and a version in English of this question, then merging the two into a hidden question. Here is my JS code so far:I believe my issue is the respondent can select more than one answer. I believe the codes are then stored in an array where I need to use the split function and then a loop, but I can't seem to figure it out. Any help would be appreciated!P.S. I am aware I can achieve my desired results within the reporting or using an embedded data element, but I wanted to use this method.
Hi all,The custom code for a pup-up window keeps on reappearing in Preview and Published version (but not in Block Preview) even after deleting it. It was added as custom Javascript for the specific questions, but I have deleted each one.I have tried looking for it if it is hiding somewhere, but cannot see it anywhere (I even searched for the words that are content of that pop-up).I am puzzled by this whole situation. I appreciate your help with this and any tips without me rebuilding the whole survey from scratch.
Hi there,Currently, Im trying to sign in to my account, but it shows a message like this"500 : Internal Server Error. A report is generated with error tag [0b63bdde]"is Qualtrics' server down? or is there something wrong with my account?thank you so much. I really appreciate your kind assistance
I have a Loop & Merge question that is timed (participants see an single image on their screens that automatically switches to another every 8 seconds using timer). I want them to not see a previous or a next button during this process. I have read that the JS function below does not work in timed questions and can confirm it did stop working once I added the Timer. Qualtrics.SurveyEngine.addOnReady(function () { $('NextButton').hide(); $('PreviousButton').hide();});I did found a workaround where you can add the timer for auto-advance and then add a delay for the next button for a longer period (i.e. auto-advance 8 seconds; delay for next button 10 seconds) which means the participants move forward automatically without ever seeing the next button. However, this does not prevent the previous button from appearing. How can I also prevent the previous button from showing on a looped timed question?Thank you 😊
Hello everyone,I took a survey which included a question "would you like us to contact you?" and if the answer was yes, a Calendly widget appeared in the browser (not a pop-up) - so the respondent could book some time with a researcher straight away.Does anyone know how this works?Thank you.Best regards,Iolanda
Some survey participants, but not all, get the attached error message at the end of the survey. The survey results are recorded but I can't figure out what is causing this error message. My survey design and flow is extreemly simple and has been checked by a couple of people so I don't think that is the cause. Any insights would be apprcaiated!
Hi Everyone, I have a rating scale question where I'd like the N/A option to be available for some options but not others. So far I've managed to hide the N/A label using: document.getElementById("QID14-7-NA-label").style.visibility = "hidden"; However, I tried the same code using the checkbox ID but the checkbox remains (see attached image). Any ideas? Thanks! Cathy !
Hello everyone, I am developing a survey and I would like the CSAT question to look the same as the NPS question, how can I get it? I add images. Thank you
We send multiple surveys to our homebuilding customers over the course of their customer journey (i.e. after their sales contract, at mid-construction, after move-in and at the end of warranty). How do we create a dashboard widget to help us analyze the impact of questions asked in survey #1 (the early sales experience) on move-in NPS (on survey #4)?
Hello all, I am trying to have the answering textbox display "MM/DD/YYYY" so as to prompt respondents about the expected date format. How can I do that?
Hi there!I'm new to Qualtrics and need some help! I want my participants to have to check all of the consent tick boxes below before they can proceed to the next question.Please help! Thank you.
I am the default person to receive a ticket in case there is an issue with the original set person. Can I reassign a ticket to somebody else? Thanks
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