How can I display CSAT Question look & Feel like NPS on mobile experience? | XM Community
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How can I display CSAT Question look & Feel like NPS on mobile experience?

  • September 30, 2021
  • 2 replies
  • 129 views

Alea
QPN Level 1 ●
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Captura de pantalla 2021-09-30 a las 19.16.19.pngHello everyone, I am developing a survey and I would like the CSAT question to look the same as the NPS question, how can I get it? I add images. Thank you

Best answer by NiC

Hi Alea ,
Please see the below link:
https://paneledgesandbox.ca1.qualtrics.com/jfe/preview/SV_ebRKk95wZKVaJf0?Q_CHL=preview&Q_SurveyVersionID=current
For this we need to have options as shown above we need to change format as below:
image.png
For the labels and question we need to add it in the question source as shown in the following thread
https://community.qualtrics.com/XMcommunity/discussion/2303/add-label-above-scale-in-multiple-choice-question


2 replies

NiC
QPN Level 5 ●●●●●
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  • QPN Level 5 ●●●●●
  • Answer
  • October 1, 2021

Hi Alea ,
Please see the below link:
https://paneledgesandbox.ca1.qualtrics.com/jfe/preview/SV_ebRKk95wZKVaJf0?Q_CHL=preview&Q_SurveyVersionID=current
For this we need to have options as shown above we need to change format as below:
image.png
For the labels and question we need to add it in the question source as shown in the following thread
https://community.qualtrics.com/XMcommunity/discussion/2303/add-label-above-scale-in-multiple-choice-question



Alea
QPN Level 1 ●
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  • Author
  • QPN Level 1 ●
  • October 1, 2021

Hi NiC ,
I worked !!! Thank you very very much :)