Is there a way to reassign a ticket? | XM Community
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Is there a way to reassign a ticket?

  • September 13, 2021
  • 2 replies
  • 157 views
G
Level 1 ●
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I am the default person to receive a ticket in case there is an issue with the original set person. Can I reassign a ticket to somebody else? Thanks

Best answer by NiC

https://www.qualtrics.com/support/survey-platform/actions-module/ticketing/ticketing-teams-roles/#ReassigningTickets

2 replies

NiC
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  • NiC
  • QPN Level 5 ●●●●●
  • Answer
  • September 14, 2021

https://www.qualtrics.com/support/survey-platform/actions-module/ticketing/ticketing-teams-roles/#ReassigningTickets

XM Engineer | Zill Consulting
G
Level 1 ●
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  • GabyS
  • Author
  • Level 1 ●
  • September 14, 2021

Thank you very much Nic. Yesterday I was looking on Internet and i was not able to find this.

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