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CarolineH
Qualtrics Employee
CarolineHQualtrics Employee
posted in Product Release Notes

Weekly Product Release Notes - February 22, 2023

Released On Or Before February 22, 2023 CoreXMQuestion Actions: The option “Replace from library” has been added to question actions in the survey builder.DashboardsDashboard Export to PPTX & DOCX: Users can now export CX, BX, and EX dashboard pages as PPTX and DOCX files. For PPTX exports, each widget is saved as an image within a slide. For DOCX exports, all widgets are saved as images within the document.Patient Experience Benchmark Refresh: The Patient Experience Benchmark has been refreshed to include data from Q4 2022. The data is available within the benchmark editor settings menu in dashboards.WorkflowsTwilio Segment Event: New event in workflows that is triggered by data events in Twilio Segment. You can use this event to create or update contacts in XM Directory, or to trigger a workflow in Qualtrics. Twilio Segment Task: New task in workflows for sending Qualtrics survey data to Twilio Segment.XM DirectoryOutbox: The “Mobile” section of the outbox has been split into 2 separ

9
R
Level 3 ●●●
1 year ago
JoseS
Former XM Community Team Member
JoseSFormer XM Community Team Member
posted in Announcements

🌐 Customer Spotlight Feat. @ColbyA | XM Community Connect | Q&A

Q&A ThreadFeaturing ColbyAThis post is a thread where users can comment any questions they have for Colby after watching the Community Connect event. Colby will respond to questions in this same thread, so make sure to check back in to see if your question has been answered! 😁What is XM Community Connect?XM Community Connect is a free series of virtual meetups, exclusively for XM Community members, offering introductions to XM Community power users, the customer-obsessed Qualtrics team, and more! Learn more about the event series here.Watch the video now!

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sgallien
Qualtrics Employee
1 year ago
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in Announcements

🎟️ Win a free X4 2023 pass // March 7 - 9 2023

Win a free X4 2023 passThe Experience Management Summit, X4, is back in person March 7 - 9, 2023, in Salt Lake City.  The X4 Pass GiveawayWe have 20 free X4 passes, $1799 value each, that we are giving to community users in a raffle. Names of eligible users will be drawn at random on December 21st, 2022. Here's how to earn your chance for a spot in our X4 pass raffle:Get 5+ licensed, Qualtrics users (colleagues, work buddies, etc.) to register for the XM Community. In order to qualify, the new community members/registrants must not already have an XM Community account. In order to qualify, the new members must enter your XM Community username in the referral field when they register to make their community account. The new users must comment on the Badge of the Month.If you don't win a free pass, don't worry -- there will be other discounts offered soon exclusively for Community members. Terms & ConditionsAll the steps above must be followed in order to be eligible for a free pass.

1008
Michael_Cooksey
Administrator
1 year ago
LaurenK
Qualtrics Employee
LaurenKQualtrics Employee
posted in Announcements

🏆️ Ways to Play | X4 2020 Pass Giveaway | Competition

! 🏆️ Ways to Play 🏆️ As we approach the new year, we only have one thing on our minds and that’s X4 Summit 2020! In years past, we’ve given away 5 free X4 passes to attend the 2 day summit in Salt Lake City, Utah. This year, we are excited to announce that we have 10 free X4 Summit passes to give away. Nine lucky winners will receive the following: * One X4 Summit Pass to the 2-day conference, Wednesday (3/11) and Thursday (3/12). One lucky winner will be selected to win our grand prize, an all-inclusive pass, which includes the following: * One X4 Summit Pass to the 2-day conference, Wednesday (3/11) and Thursday (3/12). * The cost of airfare for one round-trip domestic flight to Salt Lake City, Utah. * A 3-night stay from the night of March 10th to March 12th in Salt Lake City, Utah. We have created a series of unique competitions and activities for you to participate in for a chance to win one of ten free passes to X4 2020. The more ways you play, the more chances you have

7
LaurenK
Qualtrics Employee
4 years ago
LaurenK
Qualtrics Employee
LaurenKQualtrics Employee
posted in Announcements

🏆️ Coding The Ultimate Theme | Competition

A new 🏆️ challenge 🏆️ is here and and unlike our past Community challenges - CUSTOM CODE IS ENCOURAGED! It comes as no surprise that some of you love to code, and we want you to showcase your skills. If you don’t have any coding knowledge that’s okay! This is a great opportunity for you to take some time to learn the basics of CSS and maybe even JavaScript! We bet you’d be surprised how fun it can actually be. Not to mention, a nicely designed survey look and feel can only add to the experience of your survey taker. The Challenge The challenge is plain and simple - design an awesome survey look and feel! To somewhat level the playing field, you must design a look and feel surrounding _your favorite video game_. Your age or generation or video game skill level doesn’t matter - you could theme your survey around Solitaire, Pokemon, Legend of Zelda, Snake, Skyrim, Call of Duty, we don’t care! But, we know all of you have played something before. Don’t be afraid to think out of the bo

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LaurenK
Qualtrics Employee
5 years ago
LaurenK
Qualtrics Employee
LaurenKQualtrics Employee
posted in Announcements

🏆️ 5 Ways to Win | X4 2019 Pass Giveaway | Competition

The 🏆️ competitions 🏆️ are closed and we're excited to announce our winners! Without further ado, the winners are: All Time Leaders Board - @Shashi Successful Member Referrals - @MichelleC Tell Us Why You Love Qualtrics! - @JasonHill Community Wizard - @TomG Achieve the Guru Rank - @jpardicusick Early Bird - @bstrahin We know how much you guys love a little friendly competition within the community, and so we are excited to announce this years X4 Pass Giveaway Competitions! This year, we have 5 free X4 Conference passes to give away, which means you will have 5 different ways to win! 4 of these passes include the following: * One X4 Conference Pass to the 2-day conference, Wednesday and Thursday. * Access to Experience Day on Friday March 8th, where you will have the opportunity to choose from a number of winter activities around Park City or visit the Qualtrics HQ in Provo. One lucky competition winner will be randomly selected to win our grand prize, an all-inclusive pass,

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JenCX
Level 5 ●●●●●
5 years ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Product Release Notes

📰 August | Product News

Product NewsDuring the first week of each month, we will post a short video highlighting three Qualtrics product updates. These videos offer members a video overview of selected product updates included in the Monthly Product Release Notes.   August Product Updates Resources: Related Support Pages: Imported Video and Audio Projects Text iQ Functionality Auto Retry Options for Task Failures

2987
AmaraW
Qualtrics Employee
7 months ago
JoseS
Former XM Community Team Member
JoseSFormer XM Community Team Member
published in Announcements

📖 May 2023 LQL | XM Basecamp Event | Q&A

May 2023 Learn Qualtrics LiveWhat is the Learn Qualtrics Live Series?The Learn Qualtrics Live series consists of free, live technical trainings designed for beginner and intermediate Qualtrics users. During each event, attendees will have an opportunity to join breakout rooms where our experts will provide training on a variety of Qualtrics’ features and products. In this session, attendees will be able to join expert-led breakout rooms on the following topics:Fundamentals of Building a Survey Fundamentals of XM Directory Fundamentals of CX Dashboards Fundamentals of Employee Engagement Fundamentals of Text iQTopics will rotate throughout the year. Space for this event is limited to ensure a quality learning environment. Post-Event ResourcesIf you want to review your session or watch a different breakout room's session, you can find the event recording HERE.

9317
JoseS
Former XM Community Team Member
11 months ago
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
posted in Product Release Notes

New Qualtrics Product Status Page

We are excited to announce a new status page at status.qualtrics.com! This page offers several improvements, including the ability to subscribe to notifications of major incidents via email and a history of past incidents.To subscribe to our new page, please visit status.qualtrics.com and click on the “Subscribe to Updates” button in the top right. From there you can enter your email address and choose which product areas you would like to receive updates on.

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AdamK12
Level 5 ●●●●●
1 year ago
CarolineH
Qualtrics Employee
CarolineHQualtrics Employee
posted in Product Release Notes

Weekly Product Release Notes - April 27, 2022

Released On Or Before April 27, 2022CX DashboardsCustom Calendars (CX): The previously launched custom calendars functionality in CX Dashboards has been rolled back. This page has been removed from the support site, and we will include this feature in the weekly release notes when it launches in the future.Employee XMSMS Distributions (EX): SMS distributions are now available for Lifecycle projects.Anonymous Responses (Admin): Brand admins in organizations with EX licenses can now set brand-wide minimums for anonymity thresholds.XM PlatformNew User Navigation Tour: A brief tour showing new users how to use the platform. At the end of the tour, users will have the option to access short introductory videos in Basecamp. Brand administrators can enable and disable this tour for their users under user, user type, or group permissions.Starting On & After May 4 Employee XMAction Planning 2.0: Action planning in EX projects has an updated UI with more streamlined options and simplified proces

6
A
Level 2 ●●
1 year ago
KatharineS
Qualtrics Employee
KatharineSQualtrics Employee
posted in Product Release Notes

Weekly Product Release Notes - July 1, 2020

Entries that are bolded indicate recent product updates. To submit your own support page update requests or feedback, please use the Feedback intercept you can find on the support site.Special Announcement: We added over 50 translated Survey Platform pages to the Spanish Support Site!CoreXMAdmin Reports: The “Summary Reports” tab of the Admin page has been renamed to “Reports.” The newer reports now show up by default, and older functions are found under “Legacy Reports.”Ticket Permissions: New means of controlling who can edit / view certain tickets with “Ticket Groups.”Reminder & Thank You Emails: Users with XM Directory & new contacts can now download distribution histories for these emails types. Note: This feature is not available to customers on the old version of contacts. See the linked support pages for details.XM DirectoryMultiple Directories: Clarification on max number of directories and how to access.Outbox: You can now download the distribution histories for reminder and

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KatharineS
Qualtrics Employee
3 years ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Announcements

🌐 Mastering Data Visualization | Live Webinar

LIVE WEBINARCommunity Connect: Visualizing Data What is a Community Connect event?Community Connect events are 45 minute-long, virtual meetups designed for Qualtrics users to collaborate, share ideas, and discuss challenges and solutions. During the event, attendees will have the opportunity to join breakout rooms to connect with their peers and share their insights. In other words, this is a collaborative event with the purpose of helping one another and building a network of peer support. Topics will rotate throughout the year. In our Q4 events, we will be discussing Visualizing Data. Reviewing the discussion questions prior to the event is strongly recommended. What can I expect from joining this event?You can expect a few minutes of introduction, followed by open-forum breakout rooms where you and other XM professionals will have the opportunity to discuss Visualizing Data. The agenda will run as follows:Welcome & announcements (5 minutes) Introduction to Visualizing Data (5 mi

53476
marksmith991
5 months ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Announcements

⏰ Update: Qualtrics Holiday Hours

Happy Holidays from the Qualtrics XM Community  We want to wish you a wonderful holiday season and update you on our hours this December! Below are details on the best way to get support over the next couple of weeks. Qualtrics Support Holiday Hours:Qualtrics support will be available 24/7 with a few exceptions. From December 18th - January 1st, authenticated chat support will be unavailable. However, phone and email support will still be available. Please note, support may have limited staffing due to the holidays, especially December 25th and January 1st. XM Community Holiday Hours:From December 21st - January 3rd, our XM Community team will be celebrating the holidays. We’ll check in from time to time, but responses may be delayed until we’re officially back on January 3rd. Urgent Community Issues: Feel free to direct message your Admins (Michael_Cooksey, AmaraW, or JoseS ) if you have any urgent, community-related issues. - The XM Community Team

3866
ralphpagarigan
Level 4 ●●●●
4 months ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in Announcements

🌐 Community Connect: Following up on Feedback | Live Webinar

Join Our Upcoming Community Connect Event: Following up on Feedback What is a Community Connect event?Community Connect events are 45 minute-long, virtual meetups designed for Qualtrics users to collaborate, share ideas, and discuss challenges and solutions. During the event, attendees will have the opportunity to join breakout rooms to connect with their peers and share their insights. In other words, this is a collaborative event with the purpose of helping one another and building a network of peer support. Topics will rotate throughout the year. In our Q3 events, we will be discussing following up on feedback. Reviewing the discussion questions prior to the event is strongly recommended. What can I expect from joining this event?You can expect a few minutes of introduction, followed by open-forum breakout rooms where you and other XM professionals will have the opportunity to discuss following up on feedback. The agenda will run as follows:Welcome & announcements (5 minutes) In

2926
H
Level 2 ●●
7 months ago
CarolineH
Qualtrics Employee
CarolineHQualtrics Employee
posted in Product Release Notes

Weekly Product Release Notes - August 10, 2022

Released On Or Before August 10, 2022CoreXMAvoid Being Marked as Spam: We have updated our IP ranges. Server admins should adjust allowlists accordingly.Employee XMExtract Employees from Workday Task: New task in workflows for importing employee data from Workday to use in your Qualtrics EX programs. WorkflowsWorkflows: You can now have up to 20 tasks per workflow. Starting On & After August 17, 2022Employee XMUsing an Org Hierarchy Filter: The interface for org hierarchy filters in EX dashboards has been updated. Improvements include: accessibility functionality, an interface that clearly shows what data is displayed, a toggle for dashboard admins to allow the ability to select multiple units, and the ability to reset your filter selections with the click of one button. WorkflowsExperience ID Segment Events: As contacts are added to or removed from your segments, automatically set off notifications, tickets, and more.*Disclaimer: Release dates are approximate and are subject to change

6
CarolineH
Qualtrics Employee
1 year ago
GuinevereM
Qualtrics Employee
GuinevereMQualtrics Employee
posted in Product Release Notes

Weekly Product Release Notes - February 3, 2021

Entries that are bolded indicate recent product updates.If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. If you have questions about what’s on the product roadmap, please see our Product Updates page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.CoreXMResponse Weighting: Starting in February, all brands will be directed to the new and improved Response Weighting UX which has been opt-in available for several quarters. There are no actions required by customers as this front-end change does not modify existing weighting configurations in use today. This new experience features improved reporting, categorization, and a guided workflow that will support upcoming features in 2021.Organization Settings: Customers in the FedRAMP environment can now enable access to Basecamp for their users.CX DashboardsBenchmark Editor Enhancements: The benchmark editor now has im

5
GuinevereM
Qualtrics Employee
3 years ago
Emily
Qualtrics Employee
EmilyQualtrics Employee
posted in Announcements

🏆️ Win Qualtrics Bluetooth Speakers | Competition

! You just need to engage to earn rewards in this 🏆️ competition 🏆️ Really, that’s all you need to do. You can see below specifically how you can get involved. The first 25 individuals to accumulate 100 points between Tuesday, December 12 at 12:00pm MST and Monday, March 12 at 11:59pm MST will win a Qualtrics bluetooth speaker! So hop in quickly and start interacting so you can start jamming to Maroon 5.... **Community Founding Members are eligible to win a bluetooth speaker, however, only points earned between Tuesday, December 12 at 12:00pm MST and Monday, March 12 at 11:59pm MST will be counted towards your 100 point total. “How do I earn points?” The ways you can earn points are the following: 1. Answer a question. (3 points) 3. Have an “Accepted” answer. (10 points) 4. Receive a positive reaction, i.e. “Upvote,” “Insightful,” “Ha!,” or “Genius.” (1 point) 5. Earn a badge. (Varies) @Libertywick, @AnthonyR, @Akdashboard, @TomG, @2baprogrammer, and @britain have already

5
LibertyW
Level 3 ●●●
6 years ago
CarolineH
Qualtrics Employee
CarolineHQualtrics Employee
posted in Product Release Notes

Weekly Product Release Notes - April 6, 2022

Released On Or Before April 6, 2022 Brand AdministrationRetention Rules: Set a brand-wide policy for how long Qualtrics stores survey response data. Every 24 hours, survey responses older than the configured threshold will be deleted. Exceptions can be set to allow individual surveys to have a different retention period.ExtensionsDynamics Response Mapping & Web to Lead: Update to the Microsoft Dynamics task interface. No changes in feature functionality.Managing Extension Domains: Allows Brand Admins to determine what domains certain third party extensions can connect to.Free AccountsFree Accounts: Can now export data. Free accounts will be deleted after 13 months of inactivity, but we will send reminder emails leading up to this time, and logging in resets this timer.XM DirectoryFile Import Sources for Contact Automations: The list of supported ciphers for SFTP sources has changed.360Multiple Data Sources in New 360 Reports: Data sources in 360 report visualizations can be reordered.S

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AmaraW
Qualtrics Employee
2 years ago
GuinevereM
Qualtrics Employee
GuinevereMQualtrics Employee
posted in Product Release Notes

Weekly Product Release Notes - September 16, 2020

Entries that are bolded indicate recent product updates.If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. If you have questions about what’s on the product roadmap, please see our Product Updates page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.CoreXMProject Approvals: New tab in Admin for setting up survey approval rules.Choice Randomization: New option in answer choice randomization to randomly reverse the answer choice order. Autocomplete Questions & Supplemental Data: Feature still in preview. Documentation on the autocomplete question type and how to use with a supplemental data source.Customizing Survey Content Based on Historical Response Data: New common use case page explaining how SDS (supplemental data sources) can help you customize your survey flow, as well as other survey content. Personal Data: Previously the “Right to Erasure” tool. Admins c

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GuinevereM
Qualtrics Employee
3 years ago
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
posted in Announcements

🌐 Customer Spotlight Feat. @ThomasW_IronMountain | XM Community Connect | November 29th

Customer Spotlight SpeakerFeaturing ThomasW_IronMountainMeet Thomas Whitaker from Iron Mountain as he discusses the meaning and importance of CX, creative Qualtrics solutions, as well as tips and efficiency hacks! November 29, 2022 | 8:00 AM PST // 11:00 EST // 16:00 GMT XM Community Connect is a free series of virtual meetups, exclusively for XM Community members, offering introductions to XM Community power users, the customer-obsessed Qualtrics team, and more! Learn more about the event series here.Register Now >

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Michael_Cooksey
Administrator
1 year ago
KatharineS
Qualtrics Employee
KatharineSQualtrics Employee
posted in Product Release Notes

Weekly Product Release Notes - October 6, 2021

RECENT UPDATES | RELEASED ON OR BEFORE October 6, 2021XM PlatformProjects Page: The projects page has been redesigned with better file management, organization, and visual design to make it easier to find, organize, and manage your projects and programs.Homepage: The first page you see when logging in. Provides a holistic view of your projects and XM ecosystem, making it easier to take action or dive deeper.WorkflowsImport Salesforce Report Data Task: New task in actions to import data from a Salesforce report; for example, importing a report of recently closed support cases to send follow-up surveys.Sharing Workflows: Added ability to collaborate on workflows with other users within your Qualtrics license. When collaborating on a workflow, you can choose what level of access your collaborators have. This feature will begin gradually rolling out October 6 and may take some time before it reaches all customers.Workflows Based on XM Directory Segments: You can add conditions to your work

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AmaraW
Qualtrics Employee
2 years ago
CarolineH
Qualtrics Employee
CarolineHQualtrics Employee
posted in Product Release Notes

Weekly Product Release Notes - October 5, 2022

Released On Or Before October 5, 2022 CX DashboardsKey Drivers Widget: Analysis Method: This feature allows you to change the calculation in a key drivers widget to relative importance analysis instead of Pearson, the old default.EX DashboardsParticipation Summary Widget (EX): The interface for the participation summary widget has been updated to be more accessible.Response Rates Widget (EX): The interface for the response rates widget has been updated to be more accessible. Support PortalDownloading Security Documents: You can now download Qualtrics security documentation directly within the Support Portal.WorkflowsData Type Casting in Web Service Task: When setting up a Web Service Task, you must specify a data type for each key-value pair in the body of the request. This update only applies to POST, PUT, and PATCH requests.Workflow Run History: Improvements to workflow run history reporting, including a panel with detailed information about your workflow tasks.XM DirectoryContact De

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InessaG
Level 5 ●●●●●
1 year ago
LaurenK
Qualtrics Employee
LaurenKQualtrics Employee
posted in Announcements

🏆️ RepellentQ | Competition

We are excited to announce our 🏆️ Community Competition, 🏆️ RepellentQ! After we saw a great deal of interest with our Doggy Day Care Challenge, we wanted to once again test your creative minds. We know that many of you are eager to show off your unique Qualtrics skills, and we are so excited to see what you come up with! All participants who complete the challenge will earn a badge worth 20 points! Qualtrics will then choose two runner-ups and a top winner (3 total) and share the winning survey within the Community. Similar to the last Community Challenge, if your submission is in the top three, you will win a badge worth 50 points - that’s nearly halfway to our Guru rank! If you get stuck on anything, don’t hesitate to ask your fellow community members for help! The Challenge: The year is 2030, and the Qualtrics doggy day care business turned into quite the success. The office is constantly flooded with adorable bundles of joy, ranging from all different sizes and ages. We have

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VirginiaM
Level 4 ●●●●
5 years ago
KatharineS
Qualtrics Employee
KatharineSQualtrics Employee
posted in Product Release Notes

Weekly product release notes are moving to Wednesday mornings

We will now be posting release notes on Wednesday mornings (PST) instead of Mondays. Thank you for your understanding!

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KatharineS
Qualtrics Employee
3 years ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
posted in Announcements

🥂 Celebrating our 20K Community Member, @sharonphares!

Over the last few days, we’ve closely monitored our new member sign ups, and today marks the day that our 20,000th member has joined the Qualtrics XM Community. We couldn’t be more excited to be sharing this milestone with each and every one of you!In celebration of SharonPhares being our 20K community member, we will be sending a swag package filled with all of the goodies - a t-shirt, socks, water bottle, custom Patagonia fleece, and anything else we have stored away in our swag collection.We couldn't be more excited for the future of the XM Community, and can't wait to share many more milestone celebrations with each and every one of you. 🎉That’s all for now,XM Community Admin

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SteveBelgraver
Level 4 ●●●●
2 years ago

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