Weekly Product Release Notes - October 5, 2022 | XM Community
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Weekly Product Release Notes bannerRecent Updates bannerReleased On Or Before October 5, 2022


CX Dashboards


  • Key Drivers Widget: Analysis Method: This feature allows you to change the calculation in a key drivers widget to relative importance analysis instead of Pearson, the old default.

    • EX Dashboards


  • Participation Summary Widget (EX): The interface for the participation summary widget has been updated to be more accessible.

  • Response Rates Widget (EX): The interface for the response rates widget has been updated to be more accessible. 

    • Support Portal


  • Downloading Security Documents: You can now download Qualtrics security documentation directly within the Support Portal.

    • Workflows


  • Data Type Casting in Web Service Task: When setting up a Web Service Task, you must specify a data type for each key-value pair in the body of the request. This update only applies to POST, PUT, and PATCH requests.

  • Workflow Run History: Improvements to workflow run history reporting, including a panel with detailed information about your workflow tasks.

    • XM Directory


  • Contact Deduplication with Embedded Data: You can now select embedded data fields when merging newly created contacts in XM Directory, in addition to the fields “External data reference”, “Email”, “Phone number”, “First name”, and “Last name”.

    • XM Platform


  • Collaborating on Projects: “Collaborate on Project” window is now fully WCAG 2.0 AA compliant, with the exception of the address book window. Applies to survey, engagement, lifecycle, ad hoc employee research, and guided projects.

  • CrossXM Analytics: New project type for analyzing CX + EX data in one analysis. This feature is only available for certain license types. Contact your Qualtrics Account Executive if you have questions about what’s included in your license.

    • 360


  • Piped Text in 360 Reports: If piped text in the subject report doesn’t have a value, it will now just show nothing instead of the piped text code.

    • Upcoming features bannerStarting On & After October 12, 2022


    Brand Administration


  • Retention Policies: New retention policy available for contacts. You can now create a policy that will automatically delete contacts from your directory depending on criteria you set.

    • CX Dashboards


  • Create XMD Segments in Spotlight Insights (CX): You can create XMD segments based on insights you find in Spotlight Insights (CX). The XMD Segment can be used to target distributions and as a filter on dashboards. Admins can access this feature in Spotlight Insights through the ‘Insights’ button in your CX dashboard.

    • XM Platform


  • Pie Chart Widget: The UI for the pie chart widget has been updated for Results, CX, EX, and BX dashboards.

    • Feedback & Questions Banner*Disclaimer: Release dates are approximate and are subject to change. Not every feature is guaranteed to be included in Upcoming Features.


  • If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. 

  • If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.

  • You can provide feedback on the Weekly Product Release Notes here.

CarolineH For the "Key Driver Widget" update, is relative importance analysis now taking weigting into account? The old version didn't, and it's a huge issue with having the whole dashboard weigted except this one widget.

Hi InessaG! Yes, Relative Importance Analysis does take weighting into account.

AmaraW Thanks for your response. In that case, either StatIQ or this widget are wrong because they are showing VERY different results in terms of relative importance when the same drivers are included.

InessaG do you have any filters applied to your dashboard? Filters will cause the widget to process a different dataset from what you are seeing in StatsiQ. If you do not have any filters applied, I recommended reaching out to our support team so they can help you figure out what might be causing this.

Thanks AmaraW . Yes, I confirmed the same filters and already opened up a ticket. Just waiting to hear back.

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