Replies posted by JasonHill | XM Community

Replies posted by JasonHill

31 Replies

B
Barrabas30
asked in Survey Platform (Before March 2021)

How can I send a survey in a specific language using mailing list?

So do you want one set of users to see it in English and another set of users to see it in Spanish? And when you say the surveys arrive in English, are you talking about the email that is sent?

3
LaurenK
Qualtrics Employee
5 years ago
KatharineS
Qualtrics Employee
KatharineSQualtrics Employee
posted in Announcements

💬  10 Days with Jay: Q&A with Jay Choi, General Manager of Research Core | Q&A

Hi @JayC, We at UVU have built an integration with Canvas LMS. It's working beautifully and provides grade pass back to the Canvas grade book. We accomplish this, in part, using the Scoring option. However, we currently don't have a method to grab the Total Score possible as default embedded data. Instead, we add a custom embedded data field and manually set the value to the Total Score possible. Could I entice you to add the Total Score possible as a default embedded data field? Also, our integration is currently built using the Qualtrics and Canvas APIs, but we are in the final stages of the LTI development. I can arrange a sneak peak of this awesome sauce for you if you have something equally cool to share with me...could be anything from something awesome coming to the Research Core platform, or some cool skill you got.

51
JayC
Qualtrics Employee
5 years ago
C
cgibson
asked in CX Dashboards

Mapping the embedded Response ID into dashboard

Hi @yuva, I think you're trying to add an Embedded Data field in the Survey Flow called 'ResponseID' and setting it as a type of Text Set. Is that correct? If so, you don't have to do anything in the Survey Flow to call default Embedded Data (ResponseID is default Embedded Data). If you have that in the Survey Flow, delete it. Then send yourself an email trigger upon the completion of the survey with just '${e://Field/ResponseID}' in the body of the email (screenshot below). As you'll see, the email that is automatically sent will have the survey response id. Let me know if you have any more questions :) Jason !

6
S
3 years ago
LaurenK
Qualtrics Employee
LaurenKQualtrics Employee
posted in Announcements

🏆️ Tell Us Why You Love Qualtrics | X4 2019 Pass Giveaway | Competition

@Mslreen Thanks so much!

26
Fabienne
5 years ago
LaurenK
Qualtrics Employee
LaurenKQualtrics Employee
posted in Announcements

🏆️ Tell Us Why You Love Qualtrics | X4 2019 Pass Giveaway | Competition

I use Qualtrics for everything BUT surveys...including user reporting of campus facilities, 'tapping' into events with our Campus ID cards, and custom Canvas integrations for both the traditional Qualtrics platform and Website/App Feedback (formerly Site Intercept). It'll be easier to explain if I just show you... Check out the video I made by clicking here or scan the QR code below with your phone. ! Special thanks to @Trinathon, UVU's steely-eyed missile man and API extraordinaire. I made this video using Clips by Apple.

26
Fabienne
5 years ago
C
cgibson
asked in CX Dashboards

Mapping the embedded Response ID into dashboard

The value is ResponseID, so your embedded data will be ${e://Field/ResponseID} Check out: https://www.qualtrics.com/support/survey-platform/survey-module/survey-flow/standard-elements/embedded-data#BuiltinEmbeddedData You can just replace 'ResponseID' in ${e://Field/ResponseID} with any of the other field values listed.

6
S
3 years ago
M
mrl
asked in Custom Code

Deleted

Maybe try adding the 'enableNextButton ()' method at the end of your code. You can also use the 'clickNextButton ()' method to automatically click the next button to progress. Though, I would only do this if certain criteria are met.

4
M
5 years ago
N
NickS86
asked in Qualtrics API

Nickolas Strebig

If I'm understanding this correctly, the API call is firing based on whether the iFrame was displayed to the user. It may be better to use branching and then have the API call fire at the end of that branch, only after the user hits the 'Submit' button. This could be accomplished by using a custom end of survey message for that branch that uses the Redirected to a URL option (Notes on this at the bottom). For example, if they see their contact information on the splash screen, they see two buttons: Confirm & Update. If they choose Confirm, close the survey. If they choose Update, take them to the Update branch. They fill in their updated info and then click the Submit button. When they click the Submit button, they're redirected to a custom URL. The custom URL that contains the data they entered for the API call. We did something similar to feed Qualtrics-entered data into DocuSign, but we didn't want a new DocuSign to be created unless the user actually submitted something. This is

1
JasonHill
Level 2 ●●
5 years ago
K
kdixson
asked in Qualtrics API

Get survey responses within timeframe

You should check out this page: https://api.qualtrics.com/v3/docs/create-response-export You can set the startDate and endDate parameters for your API call.

2
MohammedAli_Rajapkar
QPN Level 5 ●●●●●
5 years ago
Goldie
Qualtrics Employee
GoldieQualtrics Employee
asked in Survey Platform (Before March 2021)

I shared the survey with another person and gave them all permissions, but they can't edit it.

It sounds like the permission Collaborate Outside of Organization is not enabled for the person with whom you're sharing the survey. Since this person is outside of your Brand, each of you will need Collaborate Outside of Organization enabled. It sounds like your account in your organization has this permission enabled because you are able to share it with him/her; however, since s/he isn't able to open it, it's most likely that this permission has not been enabled on that person's account. This person should contact his/her Brand Admin to enable the Collaborate Outside of Organization permission.

21
P
6 years ago
JulieT
Level 3 ●●●
JulieTLevel 3 ●●●
posted in Survey Platform (Before March 2021)

Innovative Qualtrics uses -- Share your stories

We just did a quick project that allows an instructor to ‘self-enroll’ in a specific Canvas course (training course for faculty). Canvas only has three settings out of the box for self-enrollment: All Courses, No Courses, or Manually-Created Courses. None of which are viable for a single course need. Anyway, the faculty member lands on an internal authentication in which s/he logs in using his/her standard credentials. After doing so, the user is taken to a single descriptive-text question survey. (At this point behind the scenes, Qualtrics has already grabbed all the user’s identifying data - including pinging Canvas via API to retrieve a specific user ID - and the user is ready to be enrolled in the course). The descriptive-text question explains that the user is ready to be enrolled, and to complete the enrollment, the user has to click the ‘REGISTER’ button, which is the only ‘next’ button for the survey. As soon as the user clicks Register, they’re enrolled in the course as a st

13
drlestj
5 years ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in XM Community Instructions

👋 Community Introductions

@britain I'm a fellow 🐼. I'm the Canvas Admin and Qualtrics Brand Admin for Utah Valley University. My colleagues and have started integrating the two technologies for course enrollments, exams, and other items. It's pretty awesome to have some more pandas in the community.

3078515
adrianamorales
4 days ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Employee 360

Data is not populating in my report

It sounds like you have not configured your Report Display Logic yet. The Display Logic allows you to specify who is able to see certain data in the reports. Take a look at this video to learn more about using Report Display Logic: https://www.youtube.com/watch?v=FHlxHzs15LU

8
W
Level 1 ●
21 days ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Employee 360

Admin reports

It sounds like you'd want to build a Gap Assessment Table. By default, this table displays the person's top 5 positive gaps and lowest 5 negative gaps. If you're not familiar with Tables, check out this overview page, and then check out Gap Assessment Table page.

1
JasonHill
Level 2 ●●
6 years ago
Goldie
Qualtrics Employee
GoldieQualtrics Employee
asked in Integrations

Opt Out of Salesforce AND Qualtrics

Your Salesforce admin can manage which checkbox fields on your Salesforce objects are used to opt records out of receiving surveys. If a survey record has any of these checked fields, that record will be skipped when an email distribution is created. The user sending the survey doesn't need to see or edit the opt-fields that your Salesforce admin has checked. View more info at https://www.qualtrics.com/support/integrations/salesforce-integration/salesforce-app/salesforce-app-administration/

6
JulieT
Level 3 ●●●
6 years ago
JenF
Level 2 ●●
JenFLevel 2 ●●
posted in Website & App Insights

Favorite Position for Intercept

I like placing them in the bottom-right corner when I want the user to be somewhat proactive in looking for it and clicking on it. I have mainly been using SI in Canvas to provide support for faculty and students. So, it's tucked out of the way but always accessible. B)

3
AbdulDezkam
Level 2 ●●
6 years ago
Barnaby
Qualtrics Employee
BarnabyQualtrics Employee
asked in Website & App Insights

Site Intercept and tag managers?

Yo @Barnaby, Yes, Site Intercept should work beautifully with Tealium. You can view Tealium's integration page for SI here: https://tealium.com/integrations/qualtrics_qualtricssiteintercept.php Tealium has a wizard that should walk you through the setup. Any troubleshooting will most likely have to be done through Tealium's support services as Qualtrics support will not be able to view settings on the Tealium side.

5
KristyP
Level 2 ●●
5 years ago
Poppy
Qualtrics Employee
PoppyQualtrics Employee
asked in XM Directory

Only 15 of my 1000 contacts uploaded. Why?

Hi Poppy, Deduplication is most likely enabled for your organization. Deduplication checks each contact being uploaded to see whether or not the contact exists already in your organization's Target Audience Directory. If a contact does already exist, a new contact will not be created; however, that existing contact will be updated with any new information you've provided in your .csv file. So, you may have only created 15 new contacts, but you potentially updated 985 existing contacts in your organization's TA Directory; though, it may be unlikely that all 985 contacts had changes made. Usually the email field is solely used for deduplication, though your organization can also include an External Data Reference. In this case, both values (Email & EDR) would have to match to update an existing contact. If only the email address matches, but the EDR doesn't, you could import multiple contacts with the same email. Visit https://www.qualtrics.com/support/target-audience/ta-administratio

5
JasonHill
Level 2 ●●
6 years ago
Goldie
Qualtrics Employee
GoldieQualtrics Employee
asked in Qualtrics API

How can I opt out of multiple TA mailing lists at once?

You'll want to create a page that lists all the contact's Mailing List Memberships. You'll need to use the malingListMembership object to get all the mailing lists to which your client belongs. You could then display each list to the user with an 'Unsubscribe' button next to each list. Then you would use the Update Contact API to update the client's preference. If properly configured, the client would click the Unsubscribe button for one list at a time and be unsubscribed from only the list for which the button was clicked. Visit https://api.qualtrics.com/docs/managing-directory-contacts-for-target-audience for more info.

3
AnthonyR
Level 4 ●●●●
6 years ago
Barnaby
Qualtrics Employee
BarnabyQualtrics Employee
asked in XM Directory

Forgot to use a contact list trigger - what can I do now?

Yo Barnaby, you can add people retroactively to a contact list. In Target Audience, click on Mailing Lists in the left-hand nav, and then the 'Import From a Survey' button. After that, you have some different option to select: Create New Contacts or Update Contacts; Link Responses to new Panel Members (Y/N); choose your survey from which you want to pull the data; and then point to where the data for each field resides in the selected survey (First Name, Last Name, Email, etc.). More Info Found Here

1
JasonHill
Level 2 ●●
6 years ago
AmaraW
Qualtrics Employee
AmaraWQualtrics Employee
published in XM Community Instructions

👋 Community Introductions

Yo! Late to the party here, just like I am to all my meetings. I work at Utah Valley University, just down the word for the glorious Qualtrics HQ. I manage UVU's instance of Canvas, Qualtrics, Kaltura, and a few other programs. I freaking love thinking of different ways to use Qualtrics throughout our institution.

3078515
adrianamorales
4 days ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Survey Platform (Before March 2021)

Why is my last action set never being evaluated, even though the condition is met?

Sounds like one of the previous Action Sets is being executed. Only one Action Set out of multiple will be executed, and Action Sets are evaluated in sequential order. So, most likely the conditions are being met for one of the Actions Sets above your last one. Since those conditions are met, before those of your last Action Set, the previous Action Set is executed and the last one never gets evaluated. _Remedy:_ I would check the conditions of each of your Action Sets. Think of it like Branching in the Survey Flow of the Research Core. If you have 'Always' for any of the Action Sets above the last, click the 'Change' button next to the word Action and implement a set of conditions for each of the Action Sets.

1
JasonHill
Level 2 ●●
6 years ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Website & App Insights

What cookie does "Prevent Repeated Display'" use to determine if an intercept has been seen?

The cookie uses the domain or subdomain in which the user has visited. So, you will want to specify whether you want to prevent repeated displays for your entire site (dogtreats.com) or a specific subdomain of your site (giveme.dogtreats.com). If you prevent for the entire site, it won't matter what subdomain the user is visiting, they shouldn't see the Intercept. If you do just the subdomain, the user may see the Intercept when visiting a different subdomain of your page.

1
JasonHill
Level 2 ●●
6 years ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Website & App Insights

Why would my popover intercept have twice as many Clicks as Impressions?

In the Change Options sub-menu of the Creatives section, deselect the Prebuild PopOver option, which will prevent clicks from being incremented as soon as the page loads. Basically your clicks are incrementing as soon as the page loads, but the Impressions increment only after the PopOver actually appears to your visitors. So if your visitors leave before the PopOver is displayed, the click is counted, but the impression is not.

1
JasonHill
Level 2 ●●
6 years ago
Poppy
Qualtrics Employee
PoppyQualtrics Employee
asked in Website & App Insights

I want my intercept to display only after visitors click on a certain button on my webpage.

In the Intercepts section of SI, click on Change Options. Select 'Manually' from the Display Intercept drop-down. Then on your webpage, add a JavaScript action to fire this code: QSI.API.run(). That should trigger any Site Intercepts associated with your page to run.

1
JasonHill
Level 2 ●●
6 years ago

Productivity playlist

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