I would like to allow users to opt-out of both Qualtrics and Salesforce when they take my survey. How can I make sure that they are opted out of both and don't receive future surveys?

Use a separate opt out survey and do the following to set up:1. Create a contact list trigger, unsubscribing the contact from your Qualtrics list.2. Create Response Mapping to send over opt out information to Salesforce (a checkbox, field, etc in Salesforce).3. Use the Anonymous link of this opt out survey as the Unsubscribe option in your mailing.

Your Salesforce admin can manage which checkbox fields on your Salesforce objects are used to opt records out of receiving surveys. If a survey record has any of these checked fields, that record will be skipped when an email distribution is created. The user sending the survey doesn't need to see or edit the opt-fields that your Salesforce admin has checked.View more info at https://www.qualtrics.com/support/integrations/salesforce-integration/salesforce-app/salesforce-app-administration/

Opt Out of Salesforce AND Qualtrics

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