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asked in Custom Code

Styling the end of survey (response summary) generated printout/PDF

Hi all, I have been looking around for a good solution to this for a while now. The pages in the response summary pdf break at awkward points, sometimes cutting my text in half. I have tried adding a print media query to my css styles in the form to no avail. Am I missing something? Any ideas on how to edit this specific portion of the survey will be appreciated Thanks!

asked in Survey Platform (Before March 2021)

What is the cause for the "Your session was outdated" information message?

Some people receiving email links to the survey are reviving an information message with the text "Your session was outdated, but we have updated you to your most recent response." It is the first time they have completing the survey so there has been no prior session.

asked in Survey Platform (Before March 2021)

What does Complaints on an email list mean?

I sent a survey out recently to a large amount of people. On the email distribution tab it shows the number of surveys started, finished, etc. It also shows the number of complaints. What do the complaints mean and is there a way for me to find out what the user(s) are complaining about? Thanks

chasmasbLevel 1 ●

asked in Survey Platform (Before March 2021)

Button instead of link in Email

Is there any way to have clickable button in a survey invite instead of the link/URL?

asked in Survey Platform (Before March 2021)

Multiple choice with smiley faces

Some of our clients have an intellectual disability so I need to construct a survey with three choice (multiple choice) questions where the choices are represented by sad, neutral and happy faces. Is there any way to do this? The 'clickable' area needs to be relatively large as some clients have fine motor impairments as well.

asked in Survey Platform (Before March 2021)

Issue using Inline Email Question

When looking to add an inline question to my email I am noticing that none of my survey questions are appearing at all. I've set this up in the past but need to do some re-formatting/designing and am hitting this roadblock. Is this a bug? Has anyone seen this before and found a way around it?!

asked in Survey Platform (Before March 2021)

Piping list of names from a contact list in a dropdown question

We have a class where the survey participant needs to select their assignment partner from a drop down list. It would be great to have a way to simply populate this drop down from a contact list of names so that I don't have to add each name manually one by one. I am not sure if this would be in the survey flow, embedded data, piped text, javascript, display logic, or a combination of these options. If anyone can give me a way of doing this that would be great.

asked in Integrations

Salesforce Workflow is triggering but Qualtrics Email is NOT going out - how to troubleshoot?

I have a Salesforce workflow set up (on Contact) to trigger an outbound message to a Qualtrics Survey. The workflow is triggering (validated through debug), and the survey link in the outbound message is correct (verified). But after the workflow triggers, nothing happens (survey does not go out, I don't get the Qualtrics debug email). Any ideas on what I should troubleshoot? I have already verified sandbox deliverability (set to all email). The Contact record has a valid email. Email is not in span folder. Qualtrics has no indications that it even got the message.

SimoneFiorentino

asked in Survey Platform

Hi everyone! Do you know how to add a piece of meta data in the survey responses? Thanx!

I need to add a metadata linked to one of the column of my .csv, during the import of the responses. I'm not able to, but maybe I can edit this once I've imported the responses?

asked in Survey Platform (Before March 2021)

"You have exceeded the size limit of 20000 characters. Please reduce your text"

Hello! First time poster here... I am trying to set up a screener, with a list of 657 US hospitals. I have set up a multiple choice question (single answer), however I'm not able to post the full list of hospitals, as it exceeds the size limit. Is there any way around this issue, please? Thanks in advance! Charmaine

asked in XM Directory

reward model with points

Hi, I want to create a reward model that does work with points (not directly with gift cards). A participant receives points per question or study. He can accumulate these points over time and exchange them into gift cards or similar incentives. Is there a way to track points per panelist within Qualtrics? A similar question has already been asked here: https://www.qualtrics.com/community/discussion/2639/multiple-instance-reward-program-can-you-assign-and-track-points-on-several-surveys-same-panel Tank you in advance.

asked in Survey Platform (Before March 2021)

compiling a list of email addresses

Hello Community Is there an away that a survey can be designed so that participants enter their email address and a list of them gets compiled (and emailed elsewhere?) all the best

uhrxx005Level 3 ●●●

asked in Survey Platform (Before March 2021)

Cannot get my math operation to round

I have a math formula within an ED field that I am trying to round to 3 decimal places. Here is how I have it currently setup: $e{ round( q://QID106%231/SelectedAnswerRecode/1 * 2.24146232) / ( q://QID10/ChoiceTextEntryValue * .49 ) - (.017 * q://QID106%232/SelectedAnswerRecode/1 , 3 ) } The formula is calculating correctly and I am not receiving any error message, but it also is not rounding at all. Does anyone know how to fix this? Thanks!

asked in Survey Platform (Before March 2021)

Issue with inline question being answered by Outlook

Hey All, I'm having an issue with my inline question. We are getting survey responses with only one question answered and none other shown to the participant. When querying this with Qualtrics, they advised it was likely due to outlook 'Safelinks' being enabled which automatically opens up a link to test it (the link being our first answer option). They've suggested turning inline questions off or partial reponses, but I wanted to see if anyone has either: a) Come across this issue themselves b) Has a better fix We really want to keep the inline question as it's increased response rates, and we would ideally not like to remove partial completions as we don't want to lose this data when it's genuine. Hoping someone has a hot tip :)

asked in Survey Platform (Before March 2021)

I can´t view the independent results of each questions in a randomized block

I had 4 videos as my independent variables. I had them in one block and randomized it so that only one of the videos will be seen by the respondents but in the analysis and reports, I could not view the results of each videos separately. Please what can i do? I have gotten all my responses already. I´m looking forward to your suggestions.

asked in Integrations

How to integrate Qualtrics with Successfactors?

Hi Experts, I would like to understand the architecture on establishing the connection with SF for a seamless data flow. I believe currently SF with Qualtrics via API is not possible, or may be if possible with out-of-box solutions then pls explain! Regards Pradyp

asked in Survey Platform (Before March 2021)

How to force response on all but one answer choice in matrix question?

I have a matrix question that uses a Likert-scale point system. I have one response that is an "Other" that allows text entry. I need to have this answer option not be forced response. How do I do this? I have tried skip logic but I don't think that will work.

JoycaVQPN Level 4 ●●●●

asked in Survey Platform (Before March 2021)

Can you train Text IQ?

Hi,I am running Text IQ on freetext responses (in Dutch).I notice that quite often, the sentiment score calculated by Qualtrics is not correct.In the edit mode, you can edit the sentiment scores of the post overall and also the topic sentiment.However, does Text IQ learn from that? Does it then know that other similar posts should also get another score? (if you manually edit enough responses of course, just changing 1 entry is not enough for any model to learn from it).Idem when manually assigning topics to a post, can that cause other similar posts to also be tagged with that topic?

MuqaibilLevel 2 ●●

asked in Survey Platform (Before March 2021)

Adding Embedded Data from Contact List pull different fields

Dears, I am trying to add embedded data from contact list to distinguish the responses attribute (e.g. department, position). when I try to get embedded data from contact list created, the block of embedded data show all other surveys embedded data rather than only the fields of the selected contact list. so please, have anyone encountered such a case and what is the solution for that?? Best Regards,

asked in Survey Platform (Before March 2021)

I need to change ownership and add a new collaborator

My colleague set up a survey that we use every year and modify. She is no longer with us and I need to get the ownership and add a collaborator.

asked in Survey Platform (Before March 2021)

How to change ownership of a survey?

I do know that only brand admins can do this but I was wondering if it is possible that a brand admin can give permission/access to a particular user that will allow them to change the ownership of a survey. Like if there is some sort of access or permission level that will give a user the privilege to do this.

asked in Survey Platform (Before March 2021)

Is it possible to collaborate AND retake surveys automatically?

Hi there, Basically, what I want is this: 1. Multiple people need to be able to collaborate on one survey (with the answers provided by one person saved and viewable by the other) 2. It has to be possible to retake the survey with the previously provided answers prepopulated. I thought of building personal links to achieve #1 and building a retake link to achieve #2. But I understand from this page that building retake links is not possible when using personal links, correct? So I thought that if it would be possible to insert the personal link as piped text, I could then append that link with "?Q_R=${e://Field/ResponseID}&Q_R_DEL=1" to create a personal retake link automatically. Is there any logic to my thinking? Perhaps you guys have other ideas to achieve both goals, they are very welcome! Thanks so much in advance.

asked in Integrations

How Qualtrcis stores Salesforce credentials

I have created two surveys at Qualtrics, one of them mapped to Salesforce Dev and other mapped to QA. But if I connect first survey to Dev, the other survey which mapped with QA, try to interact with Dev sandbox.in short, althrough Q provides option to add different Salesforce user, but at a time only one user talks with Salesforce.Any clarifcation how it stores the salesforce clarifications and it's working?

asked in Survey Platform (Before March 2021)

Percent of questions completed in a survey

For my project I need to figure out what percent of survey questions were answered, taking into account skips and branching. My understanding of the progress calculator is that it only tells me how far along a respondent is in the survey - that is, how much of the survey they saw - not how much they completed. Figuring out what percent of the survey was completed is necessary, because I need to filter out respondents who basically go through the survey pages but skip all or most of the questions. Their survey will be counted as "complete," but their responses are not useful. Any suggestion about how to go about figuring this out would be helpful. Thank you.

asked in Custom Code

How do I make an image automatically resize for mobile screens?

! Hello! At the moment I am working on my dissertation. I almost finished my Qualtrics design, but one thing remains before distributing the survey. When I preview the mobile version the image that I added above the text (as shown in the attached image) does not resize to the mobile version. Therefore the text under the image does also not resize and is therefore hard to read on a mobile phone. I am still very new to coding, but does somebody know how I can make the image above the text automatically resize towards the screen that the respondent uses? Thank you very much in advance! Kind regards, Luuk

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