I need to change ownership and add a new collaborator | XM Community
Skip to main content
My colleague set up a survey that we use every year and modify. She is no longer with us and I need to get the ownership and add a collaborator.
You can ask your Brand Admin to transfer the ownership to you.
How do I know who the Brand Admin is?
> @rowanm said:
> How do I know who the Brand Admin is?

The first link I provided shows you how to locate them. 😀

What if the brand administrator is the owner? how can that ownership be transfered?

What if the brand administrator is the owner? how can that ownership be transfered?

Here’s what you should do in that scenario:

If there's another BA (Brand Admin) on the account, you should reach out to them to request a survey ownership transfer. If not, please submit a support ticket to request a new BA.

Leave a Reply


Terms & Conditions