Community basics table of contents:Community basics table of contents: 1 | What is the XM Community 2 | Types of posts 3 | Answers 4 | Statuses 5 | Categories 6 | Badges 1 | What is the XM CommunityThe XM Community is a place for Qualtrics users to collaborate with other users on industry and product best practices, help others, receive help, track product updates, earn rewards, suggest product features, and more. 2 | Types of postsQuestions: Questions are a type of post that has one specific solution or answer. Example: How do I contact my Brand Admin? When a Question is asked, the user who created the Question and the Admins will have the ability to select the Best Answer. Discussions: Discussions are posts that do not have the accepted/rejected answer functionality and typically do not have one specific answer. Example: What demographic variables do you typically use to segment your data by when you are analyzing higher-ed survey data? When a Discussion is posted, neither the u
What is Basecamp Wednesdays?Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources. Basecamp Wednesdays | January 11th 2023Topic: What is XM Basecamp? XM Basecamp is an on-demand learning site, where you can learn all things Qualtrics and Experience Management (XM). When using Basecamp, you will have access to videos, articles, and hands-on challenges that will help you familiarize yourself with best practices and a variety of Qualtrics products.Where to find XM Basecamp:Go to https://basecamp.qualtrics.com. Click the Login button on the top right corner. Select a sign in method to start learning!Basecamp Video Link: Meet XM BasecampQuestion of the Week: Have you used Basecamp before? If so, what was the most helpful course you looked at?
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | November 20th 2023 Topic: Setting Values from the Survey URL A commonly overlooked tool is the Survey URL, by adding embedded data field names and values to the end of the survey link you can still bring embedded data into the survey for each respondent. This feature comes in handy when you have the survey link posted in multiple places and want to know which source is bringing in the most responses. For example, if you have your survey posted on Facebook, LinkedIn, and Instagram, you can add an embedded data field in your survey flow and a Source field and value to your
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | March 27th 2023 Topic: Adding Javascript From adjusting the appearance of a matrix question to adding advanced functionality, adding Javascript to your Qualtrics survey allows you to customize your project to fit your needs.The first step to adding your own custom code to your survey is knowing where to access the JavaScript editor. After doing so, you can use the XM Community's Custom Code category to search for posts that are similar to your use case, or make your own post and wait for users to help you.Create customized & unique user experiences for your surveys an
What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | May 30th 2023Question: How to implement Calendar Picker questions in a survey? We will learn how to add questions from the Qualtrics question library to a survey in today’s video. Want More? Support Page: Adding a Question from the Qualtrics LibraryCommunity Posts:
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | September 11th 2023 Topic: Inline Email Questions If you’ve ever considered customizing your email distribution to make your survey invitations more engaging, adding an inline email question may be the perfect solution. This feature grabs the recipient’s attention and can increase your response rate by making it incredibly convenient for them to provide a response. Once an answer choice is clicked, the recipient is immediately launched into the survey in a new tab with their response already selected. To take it a step further, you can have your inline email question subm
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | January 29th 2024 Topic: QSF Whether you want to transfer a survey to a different account or simply keep a survey backup on your computer, exporting as a QSF is your best option. While a QSF or Qualtrics Survey Format file will not contain any response data, it will contain survey formatting and settings, including any questions in your trash. This export method makes it easy to share survey templates via email by adding the QSF file as an attachment. This method differs from simply collaborating or duplicating a survey since there are no restrictions regarding survey ow
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | June 5th 2023 Topic: Distributing a Survey Once you have finished creating your survey, it is essential to compare and understand the different distribution channels available to select the correct distribution method for your project. Email is one of the most commonly used distribution channels because it allows you to use either the Qualtrics mailer or your own email system to send custom survey invitations, use different types of links, and even send reminder and thank you emails. Anonymous links are part of the web distribution channel, and they are popular because
What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | February 13th 2024Question: How do I create an automatic Inline Email question? Today we will learn how to use Inline Email questions for your Qualtrics survey. https://youtu.be/e81yip821JM Want More? Support Page: Making an Inline Email Question Submit Immediately Community Posts:
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | December 11th 2023 Topic: Using Post Survey Options It happens to everyone, you click on a survey link you’ve been planning on taking for a while just to be greeted with the default message of “Your session has expired, and your response, if any, has been recorded.” If you don’t remember taking this survey, this message can cause some confusion and lead to a poor respondent survey experience. The Post-Survey options tab, located in Survey Settings, allows survey creators to send thank-you emails to respondents and add a message for respondents who select a personalized l
What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | February 6th 2024Question: How do I use A/B Testing in a survey? Today we will learn how to use A/B Testing into your Qualtrics survey. Want More? Support Page: A/B Testing in Surveys Community Posts:
What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | January 30th 2024Question: What is the Loop & Merge and how do you use it? Today we will learn how to incorporate Loop & Merge into your Qualtrics survey. Want More? Support Page: Loop & Merge Community Posts:
What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | January 23rd 2024Question: What is the Carry Forward Choices feature and how do you use it? Today we will learn how to incorporate Carry Forward Choices into your Qualtrics survey. Want More? Support Page: Carry Forward ChoicesCommunity Posts:
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | January 22nd 2024 Topic: Table of Contents Back buttons are one of the most useful features for respondents when taking a survey, but their usefulness relies on the length of the survey. Once a survey gets too long the back button becomes less effective and the table of contents element starts to be the better option. The table of contents is an element added to the survey flow that allows respondents to see a list of all the blocks included and the ability to navigate to any block. You can customize this feature by adding a header, adding a custom introduction message, s
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | August 14th 2023 Topic: Distributing Surveys via SMS Even though mobile optimization is a common practice among survey creators, a commonly overlooked form of distribution is SMS. The two forms of SMS distribution available on Qualtrics include sending a link to the survey to be taken on a mobile browser and a 2-way interaction where respondents text their replies to each question. This distribution method uses phone numbers instead of emails, but other aspects such as scheduling messages, reminders, and viewing distribution history are similar to email distribution. If
What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | January 16th 2024Question: Do you know what Piped Text is and how you can use it in your survey? Today we will learn how to incorporate piped text into your Qualtrics survey. Want More? Support Page: Piped TextCommunity Posts:
What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | January 9th 2024Question: Do you know the difference between Project Name, Survey Header, & Display Name? Today we will learn the different ways to rename your survey. Want More? Support Pages: Renaming Your Survey Renaming a ProjectCommunity Posts:
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | October 9th 2023 Topic: Creating Response Reports If you’ve ever needed to include a survey response summary in an email before, you’ve likely used the Include Response Report feature on an email task. This feature displays full question text and answers in a follow-up email to respondents but does not allow you to select certain questions or information. Since you cannot customize your response report, an alternative option to this use case is to use Piped Text to select your desired questions and format them in an easy-to-read fashion. Instead of enabling the Include Re
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | January 8th 2024 Topic: Auto-Number Questions Question numbers are not only a good way to identify your questions while reviewing your survey data, but they can also be displayed to respondents to allow them to keep an eye on their survey progress. While question numbers can be manually edited, the longer a survey gets, the more tedious manually changing question numbers becomes. If you’d like all your numbers to be in order, you can use Auto-Number Questions to order all the question numbers in your survey at once. The numbering options you can choose from include seque
What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | December 12th 2023Question: What are Response Requirements and how do I use them? Today we will learn how to use Response Requirements. Want More?Support Page:Response RequirementsCommunity Posts:
LIVE WEBINAR SERIESLearn Qualtrics Live | February 2024 Register for a session! Join us for our Learn Qualtrics Live Series where our experts provide free, live technical trainings designed for beginner and intermediate Qualtrics users. During each event, attendees will have an opportunity to join breakout rooms where our experts will provide training on a variety of Qualtrics’ features and products. Topics will rotate throughout the year. Space for this event is limited — please register only if you plan to attend live. The agenda will run as follows:Welcome and key Qualtrics updates (10 minutes) Breakout room sessions (60 minutes) Your resources and closing (5 minutes) Can’t attend? No problem! There are lots of other ways to get involved!View upcoming events on our Live Event Calendar or check out our on-demand training options Watch pre-recorded sessions from our Learn Qualtrics course on XM Basecamp Join the discussion in the Qualtrics XM Community Take advantage of our Certificat
What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | December 5th 2023Question: How can I add collaborators to my Survey? Today we will learn how to share or collaborate on a survey project. Want More?Support Page: Collaborating on Projects Community Posts:
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | December 4th 2023 Topic: Managing Survey Availability If you’ve ever received the message “Sorry, this survey has already expired” while testing out a survey and not known what to do, then you likely have never used the survey availability setting. Survey Availability is the updated version of survey expiration; this setting allows you to set an expiration date when the survey will be closed to new respondents. You can choose between setting a specific start & end date or allowing the survey to collect responses so long as the status is active. For a more personalize
What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | November 28th 2023Question: How can I add Free Response Options to my Survey? Today we will learn how to add free response options to your survey questions. Want More?Support Pages: Allow Text Entry Text Entry Question Community Posts:
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | November 27th 2023 Topic: Generating Test Responses It’s easy to get excited about distributing a newly created survey and overlook the testing phase, however, this excitement and lack of testing can unfortunately lead to negative survey experiences and subpar data collection. To help mitigate this poor survey experience, you can generate test responses before sending out your survey to ensure that your survey is acting and collecting data exactly as expected. There’s no need to be careful when choosing the number of test responses you wish to generate since the response
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