Discover weekly posts for new users highlighting Qualtrics support pages, community posts & more.
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | September 25th 2023 Topic: Survey Response Workflows While it may seem like a simple feature, the survey response event adds even more functionality to workflows by firing for newly created survey responses and responses updated via the Qualtrics API. The customization doesn’t stop there because this event allows for conditions based on information like embedded data, quotas, response statuses, and more to define when a task should be triggered. This event is even more useful if you’re mainly distributing surveys with multiple translations since it allows you to specify w
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | September 18th 2023 Topic: Custom Validation Content validation is an effective way to ensure respondents are responding to your text entry questions the way you specifically tell them to. Qualtrics offers several different types of content validation, however, these are meant to cover the most common use cases such as email, phone number, postal code, number, date, etc. Custom validation allows survey makers to tailor their custom logic for any scenario they need while using forced response and requiring the respondent to answer the question. Common use cases for custom
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | September 11th 2023 Topic: Inline Email Questions If you’ve ever considered customizing your email distribution to make your survey invitations more engaging, adding an inline email question may be the perfect solution. This feature grabs the recipient’s attention and can increase your response rate by making it incredibly convenient for them to provide a response. Once an answer choice is clicked, the recipient is immediately launched into the survey in a new tab with their response already selected. To take it a step further, you can have your inline email question subm
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | August 28th 2023 Topic: Deselecting Answer Choices De-selecting an answer choice is a common use case in surveys, especially when an answer is clicked accidentally on an optional question. There are times when respondents change their mind and want to leave a question unanswered, but by default, once an answer choice is selected the only option respondents have is to choose another answer. By utilizing multiple-answer multiple-choice questions and adding an answer range validation, you create a regular multiple-choice question that allows choices to be de-selected and dis
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | August 21st 2023 Topic: Adding a Submit Button to a Survey As simple as it may seem, having a submit button at the end of a survey can enhance a respondent’s survey experience by providing a clear endpoint, alerting them of their last opportunity to edit their responses, and allowing them to decide when to submit their responses. This feature can also improve the quality of data by reducing the likelihood of incomplete responses and allowing respondents to review their responses before submitting them. To add a submit button to the end of a survey, the last page of questi
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | August 14th 2023 Topic: Distributing Surveys via SMS Even though mobile optimization is a common practice among survey creators, a commonly overlooked form of distribution is SMS. The two forms of SMS distribution available on Qualtrics include sending a link to the survey to be taken on a mobile browser and a 2-way interaction where respondents text their replies to each question. This distribution method uses phone numbers instead of emails, but other aspects such as scheduling messages, reminders, and viewing distribution history are similar to email distribution. If
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | August 7th 2023 Topic: Displaying Messages Based on Scoring Whether you’re supplying personalized resources based on the respondent’s answers or building a quiz and providing feedback on grades, there are numerous reasons to display messages based on scoring. Since there can only be one end of survey message for each respondent it is crucial to add all of the information in one message while still keeping it brief to increase the likelihood of it being fully read. Embedded data, display logic, and Text/Graphic questions can be used together to display multiple messages, h
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | July 31st 2023 Topic: Setting up A/B Testing in Surveys A/B testing is a commonly used research methodology students and professionals use to compare two different versions of something to identify the better-performing option. One frequent use case among survey creators consists of displaying a new logo to half of the respondents, displaying the original logo to the other half, and analyzing which logo was more well-received. This and other use cases can be easily set up in Qualtrics by creating a block for each condition, adding a randomizer, and enabling the “Evenly
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | July 24th 2023 Topic: Assigning Random IDs Whether you need to track respondents through multiple surveys or are practicing anonymity and not collecting personal information, randomly generated numbers can be used as unique identifiers for your respondents. Embedded data and the built-in random number generator are used to assign and save these IDs for each respondent. It is best practice to use IDs 10 to 12 digits long to reduce the likelihood that more than one respondent will have the same ID. If you’re having respondents prove their completion with this ID, you can d
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | July 17th 2023 Topic: Adding a Consent Form to a Survey Consent forms in surveys typically consist of a text section explaining what the participant is consenting to and a multiple-choice question that allows the participant to decide if they wish to continue or exit the survey. Obtaining consent before a participant begins a study is critical, not only to be IRB compliant, but also to promote transparency, protect the participant, and ensure reliable data is collected. If the participant decides to not take part, skip logic will take them to the end of the survey withou
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | July 10th 2023 Topic: Grouping Answer Choices While it is best practice to keep answer choices concise and clear, sometimes a long list of answer choices is unavoidable. Grouping answer choices mitigates cognitive overload and promotes clarity by organizing these long lists to be easily understood and navigated. While this functionality may seem simple, it allows survey makers to customize the groups by adding randomization, setting selection requirements, choosing to display the group name, and even using the Rich Content Editor to edit the group names. You can also hide
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | July 3rd 2023 Topic: Translating Comments Adding different translations to your survey makes the survey more accessible and allows respondents to have better-personalized experiences. Once the data is collected, we need to be able to analyze the feedback given in different languages. The translate comments feature allows us to select text entry fields in the Data & Analysis tab, like Embedded Data and Text Entry questions, to be translated as soon as they're recorded. While TextiQ uses Google Translate by default, you can discuss adding a custom translation or changi
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | June 26th 2023 Topic: Math Operations If you’ve used scoring in the past and felt it was missing the ability to use custom formulas or want to create custom values based on responses, math operations might be the tool you’ve been looking for! Piped text can be added inside the math operation to calculate dynamic values for each respondent. This feature allows you to pipe in scoring values to the formula and create custom calculations like adding the scores of all scoring categories together. To save these values and have them visible in your results, the operations must b
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | June 19th 2023 Topic: Carry Forward Choices Too many answer choices can result in a higher cognitive load for respondents and can lead to an increase in the dropout rate. The easiest way to combat this is by getting rid of unnecessary or inapplicable answer choices. Carry forward can help remove unwanted answer choices by allowing you to specify which answer choices you want to bring from one question to a future question. For example, if your initial question has eight answer choices, and your respondent only selects three of them, carry forward let’s you decide if you
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | June 12th 2023 Topic: Hiding Questions Once a survey has gone live and data has been collected, changes such as deleting questions, changing question types, and modifying response requirements will result in previously gathered data being deleted or altered. When you need to remove a question and want to preserve your data, instead of deleting anything, the answer is to hide these questions so that they are no longer shown to your respondent but kept in your survey. Using Display logic and creating a logic statement that can never be met, is one of the two main ways to hi
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | June 5th 2023 Topic: Distributing a Survey Once you have finished creating your survey, it is essential to compare and understand the different distribution channels available to select the correct distribution method for your project. Email is one of the most commonly used distribution channels because it allows you to use either the Qualtrics mailer or your own email system to send custom survey invitations, use different types of links, and even send reminder and thank you emails. Anonymous links are part of the web distribution channel, and they are popular because
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | May 22nd 2023 Topic: Changing Button Text The Look & Feel tab’s general section allows you to personalize your survey to create a better respondent experience by specifying the number of questions shown per page, adding a progress bar, and editing the next and back button text. By default, survey buttons consist of arrows that allow respondents to know how they will advance if the button is pressed. While these arrows are generally intuitive, customizing this text to be more descriptive provides more clarity and accessibility to all users. If you need descriptive but
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | May 15th 2023 Topic: Expert Review Expert Review plays a crucial role in optimal survey creation by reviewing your survey and providing suggestions on how to improve your project to collect the highest quality data possible. The recommendations are based on survey methodology, survey errors, accessibility compliance, and sensitive data requests. Survey errors are the most important suggestions to implement because the flagged errors are likely to negatively affect the respondent experience. Remember that not all suggestions need to be implemented to have a successful sur
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | May 1st 2023 Topic: Closing a Survey Closing a survey, also known as pausing response collection on a survey makes it so that the survey no longer accepts new responses and disables your distributed survey links. Whether you need to re-write some questions, fix some logic issues, or you’re done collecting responses, Qualtrics allows you to pause response collection via the projects page and the Distributions tab. Before pausing your survey, it is crucial to check your survey’s incomplete response settings since these settings decide if your responses in progress are allow
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions.Getting Started Mondays | May 1st 2023 Topic: Response Rates Low response rates can be caused by a variety of different factors including respondent motivation, survey length, and even invitation email wording. Although high response rates alone don’t define the quality of your data, generally, the higher the response rate, the more representative the sample and the less likeliness of non-response bias. Generally, companies report having response rates that fall between 20% and 30%, if your rates are lower than 20%, it is essential that you review your survey and take actions to improve your respo
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | April 24th 2023 Topic: Sharing a Survey Whether you need someone to review your project or you’re sharing your final results, there are many reasons to provide other users access to your surveys. Qualtrics allows surveys to be shared, however, you must be the owner of the survey and need to have the permission to collaborate enabled. While you are able to collaborate within and outside of your organization, when collaborating across organizations, the collaborator account permissions will be limited to that of a trial account & limited to 10 emails a week. If you don
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | March 13th 2023 Topic: Query Strings Although we use URLs every time we interact online, most people’s knowledge of the subject ends after the domain. Query strings provide a way to pass additional information to a website by adding this information to the end of a URL. The syntax consists of a FieldName which is the name of your data field and a FieldValue which is the specific data value of your field. Specifically for Qualtrics, query strings allow you to pass information into a survey that can be saved as embedded data and then used in branch and display logic along w
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | March 6th 2023 Topic: Scoring Feedback is the primary way to understand how one performed on an exam or task, and identify areas of strengths and weaknesses. Scoring is an efficient way to provide feedback after a respondent completes a survey, by being able to calculate a score based on their responses & including a customized message at the end of the survey. Scoring allows you to assign numeric values to each answer choice, this process can be done automatically or manually if you need customized values for each choice. Scoring categories can be used to create dif
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | March 20th 2023 Topic: Quotas After calculating the necessary sample size for a project, in order to accurately represent the chosen population, the sample size needs to be partitioned into different subgroups that make up the entire population. You can use survey quotas to set specific targets for each demographic group in your survey and ensure that you gather only the exact amount of data required for your study. With simple logic quotas, the count will be incremented each time a respondent meets the conditions you have set. With cross-logic quotas, you use percentage
What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | March 27th 2023 Topic: Adding Javascript From adjusting the appearance of a matrix question to adding advanced functionality, adding Javascript to your Qualtrics survey allows you to customize your project to fit your needs.The first step to adding your own custom code to your survey is knowing where to access the JavaScript editor. After doing so, you can use the XM Community's Custom Code category to search for posts that are similar to your use case, or make your own post and wait for users to help you.Create customized & unique user experiences for your surveys an
