What is Getting Started Mondays?
Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions.
Getting Started Mondays | December 4th 2023
Topic: Managing Survey Availability
If you’ve ever received the message “Sorry, this survey has already expired” while testing out a survey and not known what to do, then you likely have never used the survey availability setting. Survey Availability is the updated version of survey expiration; this setting allows you to set an expiration date when the survey will be closed to new respondents.
You can choose between setting a specific start & end date or allowing the survey to collect responses so long as the status is active. For a more personalized experience, a custom expired survey message can be used to explain to new respondents that the survey can no longer be started, while respondents who are in the middle of a response will be allowed to finish their survey session after the expiration date.
Start proactively deactivating your surveys by using the survey availability feature today!
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