I use preview to see if my survey were flowing as I expected, however during the process to answering the questions I got a yelow text box with the description and answer option selected of the previous question. I didn´t see this in a previous block, and I was wondering why I am getting this. Anyone can explain me and let me know how to make this disappear? See below what I am refering: Thank you!
Hi,I need to send out a Qualtrics survey on Freshdesk ticket closure and also capture the freshdesk ticket data on Qualtrics end. Is there a direct integration available to do both these tasks simultaneously? Or can this even be achieved directly? Any help would be greatly appreciated! :)
Hello, Is there a forum I can subscribe to (something like the Weekly Product Release Notes or the Monthly Product Release Notes) that is specific to release notes for API changes. I want to make sure I don’t miss any changes that could affect our systems.Thank You!Jenny
Hey folks, new here!I’m learning from Basecamp now using my company’s email ID as login. However I will be leaving the company in a few days, so how do I transfer my courses and certifications done? thanks! :)
Hi All, I need small favor here. I’m extracting the B2B data from SFTP server and loaded it in XM directory using B2B loader. Now I have to send email to specific group e.g. if product=ABC and location=XYZ then send survey automatically to that respondent. I’m able to create the distribution to send the survey. But I’m not getting how to apply logic in workflow XM directory to send the survey to specific group based on those conditions. Please let me know if I’m missing something.
I’ve trying to create a Digital Maturity Assessment and the one that is preferred is rather complex unfortunately.Users should read through each set of statements and select the ones that are true across all columns.I’ve never used Qualtrics before nor am I familiar with any programming languages. I’ve tried playing around the builder and formatting but I cannot get the formatting exactly like the screenshot below. Levels the output/outcome would be that the column with the most ticks results is a score i.e. if most ticks are in column 2 “Level 2 - Informal and Reactive”, then the organisational score for this dimension is 2. If some are in level 2 and most in level 1, then ideally it should be 1.5. The survey has 5 dimensions so the screenshot below is just 1 of 5 “tables” that I’d need to create.I’d really appreciate some help on this!!
Hello everyone!Is it possible to define the expiration date for a WhatsApp distributions? For Email distributions we have an expiration date of 10 days after sending the email, but we haven’t found that option. We use the sub account model. Thanks!
Hi Community,We have a question with the body of this API call (Create transaction contact import), specifically the field “Unsubscribed”, this field is optional in the structure of the call.The question is, what is the default value of this field if we dont include it in the body of the call, for the first time a contact is imported?Thanks
Hi All,In my survey flow, I get to a point where I need to randomize the order of two blocks. Each block contains two different video stimuli (there are 2 neutral videos in one block and 2 emotional videos in the other block). I know I just have to put them under a Randomizer in the survey flow and present both.The problem is, I also need to insert another block (a questionnaire) between those two blocks. So it should always go as either:emotional videos - questionnaire - neutral videos; orneutral videos - questionnaire - emotional videos.Can anybody let me know how to achieve this? I know how to randomize the order of the blocks with videos, but not sure how to insert the block with a questionnaire between those two.Thanks for help,Michaela
My question has 6 options, but we want the survey taker to only select three. Any advice would be greatly appreciated!!
Hi,I have this survey which is translated in Arabic, one field supposed to receive numbers, if the Respondent keyboard in Arabic and the numbers are entered as Arabic numerals such as ٣ , ٧, the system doesn't accept them as correct numbersmost of my sample have Arabic keyboard and can't pass this questionif I define the field as text, all kind of non numerical characters will be entered.Thanks
How to arrange Q1, Q2, Q3? The order of questions are correct. Just the numbers are wrong.
First, where do I find the Source ID for a project/survey? Second, is there a way to rename the Source ID? I am setting up Ticker Reporting table. I have several surveys with Tickets in one dashboard. When I set up a Record Grid widget and want to show which project, all I have is the Source ID which is gibberish coding.
It has been working fine the last few months, but today it stopped working. See the attached image. This error message occurs after I sign in through my company's portal.
I have 2 respondents who don't have access to computers. So they had to finish the survey by paper version. Now my problem is that: how to enter the data from the two paper questionnaires? I have their paper response copies. Do you have good suggestions?
I am using this call https://ca1.qualtrics.com/API/v3/mailinglists/{mailingListId}/contacts and importing contacts very nicely. However, a person appears to have to manually go in and consolidate duplicates. Is there any way to have the API deduplicate automatically?Thank you!
Previously I distributed my survey for some people for the purpose of testing. If I delete these distribution, do I delete their response automatically? This is what I want. Since I don't want those response to contaminate my formal survey response.
One respondent will not be responding. I know when I send reminder email, any Unfinished Respondents will receive it. Thus, I am wondering if I delete this person in the contact list, then she will not receive the email or not?Is there a way that I can let this person not receive the reminder email? I know one way is that I can ask her to unsubscribe.
I have sent the email for all my respondents. (more than 1000 people) Now I find a problem, and I want to change it. If I change it now and click Publish, can people who have not yet started or finished the survey see the updated version?
I need at least 1 color, but more would be helpful.The cells are coming from a single question - I want to highlight the blanks. Thanks!
Hello! Does any know the answer to this: If I'm sending out a reminder email to my distribution, does Qualtrics send one to email addresses that previously bounced?Thank you!
Hi all. I have had longitudinal surveys completed with survey responses having been entered in Excel. I want to upload the data so that I can use Qualtrics to analyse it. Can anyone advise me on the correct formatting to use in the spreadsheet so that Qualtrics will work out that there are multiple responses to the same survey by the same person? I'm wanting to examine individual changes and also group changes in responses. For example (this is an example only and not my actual scenario/data): I have 3 respondents. Each respondent completes 3 surveys on 3 different occasions. Each respondent has a unique identifier that is used across all 3 of their survey completions.The questions I have are:Should I put my data headings across columns or down a row for: Unique_ID, Survey round, Survey date, Survey 1 score, Survey 2 score, Survey 3 score?Should I have every respondent's data for each individual round grouped together in consecutive rows/columns, or should I have one respondent's
I want the choices laid out like this: Loved it I have a few more graphic images like this but basically I want the text to be at the bottom of the image and not beside it.
We have a number of lifecycle surveys and we need to regularly update the Text Models based on new responses. Is there a way I can do this via the API or some other way that is automated?
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