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Survey Platform

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  • 4,437 Topics
  • 10,706 Replies

4437 Topics

F
Fergus N
asked in Survey Platform

Embedded Data problem - only appears for generated test data

Hello,I have set up a simple experiment with participants randomly allocated to one of two conditions. I would like to know in my dataset which condition participants completed. I have tried to do this using Embedded Data (Condition set to 0 or 1, Variable Type = Text) - see screenshot below: This works when I generate test responses, but when the study is completed by humans the Condition column in my dataset is blank.Is anybody able to suggest a way to fix this?Many thanks,Fergus

10
F
1 day ago
E
Level 1 ●
ekresc01Level 1 ●
asked in Survey Platform

Alternating Row Background Colors for Matrix Question not including Statement Group Headers

How do I alternate background colors for rows in my constant sum matrix table, but only alternate colors of the rows that are specific questions to fill out and keep the colors of the statement group headings the same?

10
E
Level 1 ●
2 months ago
S
Level 1 ●
sushant_ln1711Level 1 ●
asked in Survey Platform

Retrieving lost data

Hello Everyone,There is a survey which I have done some changes to one multiple choice question which had very satisfied to very dissatisfied options. The change I made was I swapped very satisfied which was in the end to the beginning and very dissatisfied which was in the beginning at the end. Without knowing, the end results it happened that data download for the older data from Aug’23 to 8th March’2024 showed up wrong. Is there anyway to retrieve the older data? Thanks,Sushant

10
C
Level 2 ●●
1 month ago
B
becausenoone
posted in Survey Platform

Sending the same email invitation to more than one person

Hello,I'd like the same customized survey invitation to go to more than one person, e.g. one person would be the main recipient and the other one in cc. As far as I checked, it's not possible to add recipients in cc, but maybe there's some workaround? To be precise I have a customized survey with embedded data which I send to my recipients, but at the same time I want their managers to also get this survey so that they can follow up with the main recipients. I thought that I could just create one more contact list with the managers' emails and in the invitation message create an embedded field which would pull the personal link the main recipient got; however, when I checked the distribution history, there is no embedded data there, so I cannot identify which survey is associated with which personal link, because I often send the same survey but with different embedded data to the same person (so e.g. one recipient gets 4 surveys with different data). According to my research it is not

9
B
2 years ago
M
madamimadam
asked in Survey Platform

How to record the link through which respondents enter survey?

I'm running a survey and I'm looking to record or save the link/URL through which respondents enter using embedded data. I checked here but when I try adding embedded data in the survey flow, I can't find the options (current page URL, time spent on site, total visited page count) that seem to be available for actions.

9
T
4 months ago
VictorAV
Level 3 ●●●
VictorAVLevel 3 ●●●
asked in Survey Platform

SURVEY Request response: change translation for the current automated response

Hello Qualtrics CommunityWe would like to adjust one of the automated responses giving by the system when the survey requests to users give an answer (see images):As far as I know, the automated message showed above appears when the survey requests to be answered but not forced (open question is not mandatory). Is there a way to change this wording?I have info about useful links to be used for that purpose about > how to create and load a new message:Survey options - Adding A Custom Error Message: https://www.qualtrics.com/support/survey-platform/survey-module/survey-options/survey-experience/#AddingACustomErrorMessage  Library - Message Library: https://www.qualtrics.com/support/survey-platform/account-library/message-library/#CreatingAMessageInALibrary My question with regards to the 'Automated messages' are:For the message I want to change, which is the 'automated response' I should select and change? How to find the correct one from the list to be translated. There is a long lis

9
I
3 months ago
L
lb3249
posted in Survey Platform

Custom Date Format

Hi all, I am trying to use default choices to have three separate form fields auto-populate the current day, month, and year. See below: However, I need to create custom date fields because none of the default current Date/Time piped text options separate the day, month, and year. I am guessing there is a way to use embedded data to create custom date fields, but I cannot figure out what the syntax would be. Here's what I've tried (it hasn't worked):Could someone help me figure out what the correct syntax would be? Thanks so much. Leah

9
TomG
Level 8 ●●●●●●●●
9 months ago
J
Jodene
asked in Survey Platform

Piped text {lm://Field/x} as part of with display logic inside loop

Help appreciated.Problem statement: Using a piped reference to a {lm://Field/2} variable containing a piped reference to embedded data {e://Field/1} returns the correct value, but is not recognized in display logic to control whether question is shown. Embedded data at runtime from cvs input: aa=1bb=0cc=1Loop matrix data:Fld1 Fld2 aa ${e://Field/aa}bb ${e://Field/bb}cc ${e://Field/cc}The embedded data holds a flag for whether the question should be shown for the current loop. If field 2 =1, do not show; if field 2 1 then show the question. The correct values, 1 or 0 are being correctly loaded into {$lm://Field/2} per text displayed during the current loop, but the question is ALWAYS shown. Thus, it seems as though the display logic will not recognize ${lm://Field/2} value for control. Logic is display if 1.I hope this explanation is clear enough to get some guidance. Thank you in advance for reading.Jodene

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TomG
Level 8 ●●●●●●●●
1 year ago
L
leaverou
asked in Survey Platform

Loop & Merge over freeform entry answers

I have a matrix table that I'm looping over, with some freeform entry answers at the end (Other 1: _________, Other 2: _______ etc)Currently, in the looping questions, these are displayed without the text entered, e.g.:This is obviously not helpful, as the respondent will have no idea what "Other 1" is. Is there any way to include the actual text they entered as well?

9
JeremyK
Level 3 ●●●
2 years ago
A
aldb
asked in Survey Platform

Authenticator error "Unable to log in with the information provided"

Hi,I am trying to pull some data from Survey 1 into Survey 2. I followed the instructions provided by Qualtrics support carefully (https://www.qualtrics.com/support/survey-platform/common-use-cases-rc/pulling-data-into-a-second-survey-longitudinal-surveys/). The "key" I'm using is also Login ID. I can see that the correct login ID values are being pulled, but I somehow can't enter the second survey. The error that I see says "Unable to log in with the information provided". (but the Login ID that is shown is a match with the one from Survey 1). I've tried everything, re-checked my set-up, re-shuffled the order, but I can't get it to work. Anyone knows how to solve this? Thanks!

9
D
2 years ago
H
Honor
asked in Survey Platform

Creating question with open text response box and with a secondary response option

Hello,Thank you in advance for your help.I'm trying to create a primarily open text response question (describe your gender) to which would be an open text response box, but also want radio / single multiple choice box to tick if participants 'do not want to answer.' I'm trying different combinations but can't seem to figure it out. I'm so rusty I'm pretty much brand new!Thanks in advance,Honor

9
TomG
Level 8 ●●●●●●●●
1 year ago
Y
yumael
asked in Survey Platform

Not able to export data in SPSS format

Hello, I am not able to export my data in the SPSS format. I download it from Google Chrome but the downloaded document does not 'transfer' to SPSS and I am unable to open it. See screenshots below.Would very much appreciate someone's help. ey

9
jcgallont
Level 2 ●●
1 year ago
F
faizessa
posted in Survey Platform

How can I ask a survey question that contains information from a previous response

Hello,I would like to do the following in a qualtrics survey:Have respondents copy and paste a large list into a text entry boxLoop through each line of their entry and execute some edits.Ask a multiple choice question in which the options are a random subset of the edited lines from (2).Does anyone have a clear way to perform a task like this?. I am mostly having issues with step (3), but any help would be appreciatedAnother option is to replace (1) with "upload a text file", but I am unable to find an easy way to use the data from the text file within the Qualtrics HTML and javascript editors.

9
TomG
Level 8 ●●●●●●●●
1 year ago
M
QPN Level 2 ●●
Mor_lvdcQPN Level 2 ●●
asked in Survey Platform

Display questionnary on multiple languages

hi,  i want to display questionnary on multiple langue like this code ${l://SurveyLink?Q_lang=EN-GB&d=PARTICIPATE} but it dose’nt work. all are display on french. Have you a solution ? thanks

9
JesperAndersen
QPN Level 4 ●●●●
1 year ago
P
Level 5 ●●●●●
parkie_0007Level 5 ●●●●●
asked in Survey Platform

XM Directory / Embedded Data - Now Displaying Widget Correctly

Hi AllAgain thanks for the help prior to this getting fixed! 🔥During a survey I asked respondents a multiple choice question then saved this data via a workflow trigger into the respondents XM Directory profile. All worked as expected.I served a different survey to the same respondents and pulled the multiple choice question in as embedded data into the survey via survey flow. All worked as expected.From this last survey I want to use this multiple choice question embedded data to build a simple vertical bar chart dashboard widget like this. But as the embedded data is being pulled into the survey like this (grouped).And not like this.I can’t seem to build the same widget (1st image) as its grouping the multiple choice selections together rather than separating them giving me this.Hope you can help!Thanks in advance.

9
P
Level 5 ●●●●●
1 year ago
K
KatarinaK
posted in Survey Platform

Setting a condition how many times one experimental condition is shown

I'm doing a vignette study with 3x6 design. I have 6 scenarios that can all occur in 3 different conditions. One person sees all 6 scenarios, but it is randomised in which condition every scenario will be presented (e.g. first scenario in the second condition, second scenario in the first condition etc.). The problem I have is: how to make sure it doesn't happen that one participant get e.g. all scenarios in the first condition? I want to make that every participant sees all three different conditions, at least once, and it is not important in which scenario. E.g. that would be the case if all three conditions show up twice (3x2=6). I already set the criterion that conditions are represented evenly within the scenario, but what I want is for all scenarios taken together. Do you have any advice on this? Thank you!

9
TomG
Level 8 ●●●●●●●●
1 year ago
rochak_khandelwal
Level 3 ●●●
rochak_khandelwalLevel 3 ●●●
asked in Survey Platform

Is there any option to undo the changes made while editing the questions?

I have tried using ctrl+z for this purpose but it works intermittently. If someone knows a better and a quick way to discard the recent changes done, please let me know.

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rochak_khandelwal
Level 3 ●●●
9 months ago
C
Level 1 ●
CLMLevel 1 ●
posted in Survey Platform

Reusable choices - dropdown

Hello,Is there a way to include 2 columns in an import for reusable choices in a dropdown?For example, I currently have a list of student names imported into a dropdown list for a survey question. This works great, however, when I export survey results for analysis, I only have the names. I need to have also the student id that aligns to the student name. I need the id to link to an external table for analysis.Is there a way to have the id column next to the name column in the import to Qualtrics? I don't need the the id to show in the dropdown though, I only need it to pull through in the Data & Analysis export.Can you please assist?Thank you!

9
C
Level 1 ●
1 year ago
O
Level 2 ●●
OllieWLevel 2 ●●
posted in Survey Platform

Multiple respondents completing the same survey

Hello, I am currently running a survey and have the need for multiple people (from the same group completing 1 return) to complete different parts of the survey. Is it possible to have a landing style from page that people can go directly to different sections of the survey and then come back to once the section has been completed?If the above is possible, are you able to programme a "section completed" notification on the landing page? eg section A - completed Section B - OutstandingRegardsOllie

9
ArunDubey
QPN Level 8 ●●●●●●●●
1 year ago
L
lindseygibb
posted in Survey Platform

Is it possible to recode values after collecting survey responses?

I have collected over 200 responses for a study that involves multiple questionnaires and need to begin scoring the questionnaires. I've imported the data to SPSS and noticed that the answers to each question are associated with a number set by Qualtrics (ex: "yes" is 1, "no" is 2). Some questions in my survey need to be scored differently (for example, for one question the response "always" might add 5 points, but for another the response "always" might only add 1 point). Is there a way I can recode the numbers associated with answer choices after I have collected responses? I did some research on recoding but Qualtrics gives a warning at the beginning of the article that says "Recode values stop updating to reflect the new answer choice order once you start collecting responses (or if you copy a survey that has collected responses). Please note that these answer values may need to be changed manually."Is there a way to work around this? I just want to make sure I have the correct num

9
sobodda
Level 1 ●
1 year ago
H
helena888
posted in Survey Platform

Math operations? Embedded data calculation of employee tenure

I have an employee lifecycle survey and its participants come from the Global Directory with a metadata field called Hire Date. This is formatted as MM-DD-YYYY(e.g. 08-23-2022)How can I create an embedded data field in the survey flow in my survey that calculates the difference in the number of days between today (the day that the employee takes the survey) and their hire date?How would that math operation be written?Thanks so much! :)

9
ArunDubey
QPN Level 8 ●●●●●●●●
1 year ago
D
dickinsonca
asked in Survey Platform

redirecting from a Qualtrics survey to another web site and back to the Qualtrics survey

Hi all,I'm wondering if it is possible to redirect someone from a Qualtrics survey to another web site (in this case, so they can complete a task on that web site that would not be easy to incorporate into the survey) and for them to then be redirected from that web site back to the same survey. (I would also need to send an ID code from Qualtrics to the other web site, but that's a separate issue.) Any information would be helpful - thank you in advance.Chris Dickinson

9
KristiC_USG
15 hours ago
A
adpatter
posted in Survey Platform

Survey Platform Consistently Fails with 500 Internal Sever Error HTTP Response

*** Qualtrics engineers have been unable to give us a definitive actionable explanation for why the survey is failing. ***NB: We have tested the survey after removing all JavaScript - the error arises in both cases.For more than 3 months our survey has been consistently failing at various points in the survey. The failure is unpredictable; providing the same answers to the same questions will not necessarily reproduce the problem.This error (Sorry, an unexpected error occurred) is typical of the kind of error that the user sees while completing the survey. Can someone in engineering please check your logs and tell us why this error is arising? You have:an endpointa methoda timestamp.Engineering should be able to provide an explanation for why the error is arising given the provided information - and provide guidance on how to address the issue.Our electronic intake has been brought to a halt because of this issue; we have had to revert to paper intake. The issue has been ongoing fo

9
Michael_Cooksey
Administrator
1 year ago
B
bestpwnz
asked in Survey Platform

Form field carried into matrix table data report

Hello! I made a survey question which (Q6) in a form field format and then carried forward those statements to the following matrix table Q7 which is depicted at the bottom. My question is, can I somehow get the text filled in in Q6 also displayed in the 'Field' tab from the following matrix question, which now depicts x13, x14, x15 etc. instead of the filled in value (here in the picture 'English' and 'Dutch')

9
B
2 years ago
E
elc
asked in Survey Platform

Uneven distribution of surveys

I have two surveys and one survey might only be filled out by 60 respondents whereas the other survey needs to be filled out by the remaining respondents. How can I program this in qualtrics?thanks a lotelke

9
E
2 years ago

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