How can I hide the previous and next buttons on my survey?
I sent out a survey distribution about a week ago and now a lot of the people I sent it to are emailing me saying that when they click the link, they get a message that says "You have either already completed the survey or your session has expired." None of the people who have reported this appear as responses in my Data & Analysis tab - what is going on?
I want to capture participant response time for each question within a block AND randomize the presentation order of the questions. When I went to randomize the questions in a block, I received a warning that the timer function may be disrupted with randomization. Is there a way to capture response time while still randomizing questions in a block?
I oversee a support team. Our satisfaction survey automatically captures the name of the representative that helped the client with the issue. I have a few different people that will review our low CSAT tickets, and they each oversee their own team of representatives. How can I dynamically assign the ticket to the correct person?
I just created a new survey that is very similar to another survey for which I already have another dashboard with multiple pages. If I want the dashboards to look the same, is there any way to avoid having to remake the entire dashboard?
How do I add a print button to my survey (for consent forms)?
I want to change the color of the Submit button on my survey. How can I do that?
I want to add hover text to my survey so that when someone hovers over a word, the definition will appear. How can I do this?
I want to randomly assign a 4-digit ID to every respondent with no repeats (we anticipate ~500 responses). How could I set this up?
I just created a hierarchy, but when I go to look at my dashboard, the responses aren't mapping in. How do I fix this?
We require participants to nominate a minimum number of direct reports. If an individual doesn't have less than the minimum number of direct reports, how do we stop that participant from receiving reminders about nominating direct reports?
I have two metadata fields, Location and Department. I want to enable dashboard access so that dashboard users see all the responses for users with the same Location OR the same Department name. How can I do this?
I just applied a page-wide filter on my CSAT score (mapped over as a Number Set), but now my widget that talks about unresolved issues is completely empty. What happened? Here are before and after screenshots: http://take.ms/DArL0
I used the text tool to create a whole bunch of text topics, but now I am having difficulty getting these topics into my dashboard. Is there any way to get them into a widget?
I have an "Other" option where I allow text entry, but when I tried to map my test responses over to Vocalize, I wasn't able to find a way to select the text entry box in the data mapping. Is there any way to get that data into my dashboard?
I tried setting passwords using the CSV upload, but it didn't work. I sent myself a test email and the password that was included in the email is not what I put in the CSV file. How do we make sure the password is set for each participant?
If there are too few responses from direct reports, we want to combine their scores and comments to protect anonymity. How do we do this?
I have a participant who isn't participating in the assessment anymore. I don't want to remove her from the assessment because she still needs to evaluate others in the assessment. How else can I prevent her from receiving any more subject reminders?
Why did some evaluators get emailed multiple times?
Is it possible for a participant to redo his/her assessment?
I uploaded a contact list of about 1000 people, but it says only about 15 uploaded. Why didn’t the other contacts upload?
I have a few different Text Entry question types in my survey and am using a default table in my subject report to bring in each of these questions as data sources. For some reason it is only showing one of the questions. What is happening?
I want my intercept to display only after visitors click on a certain button on my webpage. I know I might be able to achieve this with JavaScript calls, but I'm not really a programmer, and I was wondering if there is an easier solution or code that I could copy and paste to get this to work?
I have Response Mapping set up, but when I receive the debug email, I get the error message "Unable to login to Salesforce, Invalid Credentials." What causes this error message?
I have a text entry question but want to give the respondents the option to select "Don't Know" instead of filling it out. I don't see a way to do this in the question options at all - any suggestions?
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