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I just created a hierarchy, but when I go to look at my dashboard, the responses aren't mapping in.
I just created a hierarchy, but when I go to look at my dashboard, the responses aren't mapping in. How do I fix this?
Best answer by Poppy
I contacted Qualtrics Support to figure this out, and it looks like I made changes to my hierarchy and didn't select the "Update All Responses with Current Metadata" option in the Participant Tools menu after doing so. Since I had a hierarchy filter applied to my dashboard and my previous survey responses weren't reflecting my hierarchy changes, the dashboard was unable to load data. But after I selected that button, all was well!
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